Horizon Properties

It is awful how little Horizon care about their tenants, and how happy they are to rip off students. This is my honest review of my experience dealing with Horizon Properties whilst helping a friend who is one of their tenants. Horizon are happy to leave their tenants to foot the bill for costs ... Read Full Review

Awful, rude and exploitative landlords. This is an honest opinion based on my experience trying to help my friend deal with Horizon. Horizon are making the few tenants left in their big student HMOs pay all the energy and water bills, and they didn't fix a leaking toilet for four months, ... Read Full Review

nice house nice staff I was rejected from all the other agents because I'm on dfs but horizon gave me a ... Read Full Review

Very cheep property, I was worried I would get what I paid for but I got a real bargain with ... Read Full Review

I have rented 3 properties . Martin is very professional and knowledgeable , the most helpful property agent I have ... Read Full Review

I have rented 3 properties . Martin is very professional and knowledgeable , the most helpful property agent I have ... Read Full Review

Just an awful experience renting a house with Horizon. They are so quick to get money off you but never respond to emails about the state of the house. We had kitchen appliances electrocuting us, light bulbs exploding, the floor boards fell in on us, water from the showers would drip down the ... Read Full Review

When we moved in to our flat in July, it was an absolute mess. Broken floor boards, beds, random nails sticking out of the floor. Also they claimed to have cleaned the flat when it clearly hadn't been cleaned, in which they hired their own cleaner after 3 weeks of moving in already. We ... Read Full Review

Horizon have been great to us in helping find our little home. They made the whole rental process very easy. Maintenance can get a little swamped at times but they do always fix it. We have just extended our contract for another year. Martin was very helpful and gave a lot of details about the flat ... Read Full Review

I am now doing my masters I have spent two year s in my property . I love my house . I have also brought my friends to let with horizon . They also are very happy . I have no complaints at all. Thank ... Read Full Review

We took a large 8 bedroom property with Horizon Properties last summer. When we moved in, we had a few teething issues but after speaking to Martin and Haydn these issues were rectified very quickly. People need to realise things go wrong. If you ask, things get fixed. We have had such a great ... Read Full Review

DO NOT GO TO HORIZON! I cannot stress this enough, they take advantage of you and your money. Would never re-sign with them. We were threatened multiple times with solicitors action against us and had to get our own advice from professionals as to what to do. The worst estate agents by far in ... Read Full Review

DO NOT GO TO THIS AGENCY. Very dishonest agency. Me and my housemates had a lot of troubles with them during the tenancy. The worst part of all was when we wanted to get our deposits back. It took us 2 months of sending emails and information that had been sent previously. They only gave us EXCUSES ... Read Full Review

Well, we appealed to the Property Redress Scheme after the terrible experience in Woodville Road - you can read about that elsewhere. Just to tell you, in updating matters, that we didn't get a working cooker for around nine months after we were promised one so we couldn't actually cook anything ... Read Full Review

I advise students not to waste their time ad landlords to think twice - my daughter booked a viewing, travelled across Cardiff to meet the Horizon member who was to take them to the viewing but Horizon did not turn up, office unmanned and no one answering calls. Shambolic set up. Stick to the ... Read Full Review

Wonderful service from the staff I love our house very much Thank you for all your help Horizon We are staying another ... Read Full Review

I am very pleased with the service provided by this long established company I will highly recommend horizon All of the office staff are helpful honest and Happy to help with any ... Read Full Review

RATS! If you are a first year looking for accommodation for second year, I beg you - Don't set foot near this letting agency! You will be putting your accommodation fate into the evil hands of *. Coming out of student accommodation and having a great year, *. On the viewing, the house looked ... Read Full Review

We have submitted a 69 page complaint about Horizon to the Property Redress Scheme. The specific property is owned by Victoria Al-Khafaji who is also the owner of Horizon. Where do we begin? There was open wiring in the property which, when a professional electrician was called, led to him being ... Read Full Review

When looking to rent the flat they were very helpful; but after getting my money they couldn't be more useless. First I had asked for a new sofa as the one that was there was broken an not usable. It took six weeks for me to recieve it, and then after being assured that someone would come by to put ... Read Full Review