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The UK's Largest Customer Review Website for the Property Industry
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2.3/5, 10 Reviews
38% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
Heywoods Estate Agents
The Estate Offices, Blackfriars Road, Newcastle-under-Lyme, Staffordshire
ST5 2EB
01782 614 343
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
1 | 1 | 0 | 1 | 2 | 1 | 0 | 1 | 0 | 3 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 67% | £142,500 | £142,500 |
Lettings | 67% | 67% | £525 | £825 |
By : 'Nikki'
Branch : Newcastle-under-Lyme ,The Estate Offices, Blackfriars Road
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : ST4
Clearly do NOT vet their tenant's is apparent that it's all about the ... Read Full Review
By : 'Amanda'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : ST5
Absolutely appalling customer service and feed back on the letting side, and even the management can’t be bothered to call back when they promise to! Still awaiting a call from the Stef the ‘manager’. Viewed numerous properties to three we wanted and didn’t ... Read Full Review
By : 'Brian'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ST5
Six weeks ago I posted a letter to this agent and left two phone messages about a property I was interested in buying - they had just sold it subject to contract, so I asked to be kept informed should the situation change. They never responded. I phoned again today because I found it back on the ... Read Full Review
By : 'Clare'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ST5
Was interested in viewing a property in Roe Lane. I have constantly chased Heywoods sales staff for updates either via text,email and phone calls to view.I secured a viewing but was cancelled the day before having been told the owner was having some damp works completed on the property and ... Read Full Review
Chelsey
By : 'Chris'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST56
Four stars but will be five when we complete which will hopefully be soon. I live away from the area and have been very pleased with the communication and actions by all the staff. They have been helpful, pleasant and honest and I am pleased I chose Heywoods to sell my ... Read Full Review
Good
By : 'DB'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : ST5
Extremely poor customer service. Unnecessary delays in repairs like they no longer care after signing the agreement! Rented a property at Victoria Street, ST5 1NT. I have been sending mails ever since I moved into the property but most of the issues are still not resolved. 0. Property was in ... Read Full Review
BAD Check -in , Check- out, Reference fee, and you name it.
By : 'JosieJo'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Sales( As a Vendor )
Sold price : £142500
Would you recommend ? : Yes
Postcode : ST7
I initially instructed Butters to sell my house. They tied me in for 12 weeks, they had sold other properties in my area so I thought that I could trust them to find me a buyer. I was wrong. In 3 months, I had 3 viewings, none of which made an offer and I didn't get any feedback as to why they ... Read Full Review
Slightly more than others but worth every single penny. They actually did something to find me a buyer, not just put up a board, put it on websites and hope for the best.
Michael
Barbara
By : 'Sunflower'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : ST5
Utterly appalling. Lying, nasty company to deal with. Had a fully managed property with them. They didnt bother to tell me about a 4 foot sunflower growing out of my soil pipe. As a result much damage was one. This is not the only incident I have had with them. When confronted they lie and ... Read Full Review
By : 'C'
Branch : Newcastle-under-lyme, The Estate Offices, Blackfriars Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST5
‘We appreciate your very professional help and approach to customers and would have no hesitation in recommending your lettings services to anyone asking our ... Read Full Review
By : 'disgruntled'
Branch : Newcastle-under-Lyme ,The Estate Offices, Blackfriars Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Disorganised!! Had three viewiers turn up who Heywoods had arranged at different times to the times I'd been told and differing valuers giving differing prices for very similar properties. Unable/ unwilling to address any issues raised. Not impressed and would not ... Read Full Review