Happy Lets

Very painful contacting staffs here, so ignorant and careless. First year, everything is fine but when we started second year dealing with them. Everything changed. They made a lot of important mistakes ( contrast details, etc) and unprofessional ... Read Full Review

I'm am disappointed in happy let's Hamilton I saw a property which is still saying available on their website and emailed 3 times to arrange a viewing but no one got back to me! When I eventually got to speak to someone and told them the property I was interested in they just said the property ... Read Full Review

I have rented my property through Happy Lets for the last year after being repeatedly let down by my previous agency. I was hesitant to switch agencies as it just seemed like a headache but all it took was one email and Happy Lets took care of the rest! I used to feel like I was managing my ... Read Full Review

I have rented through Happy Lets for 3 years now and my overall experience has been a good one. From moving in until now they have been quick to resolve any problems with the property and they are always prompt and efficient at communicating with me. I have had a few minor problems with the ... Read Full Review

Have lived in a Happy Lets property for around 18 months and I am overall happy with the service provided. During my tenancy I have raised a couple of issues with Happy Lets/Happy Homes, all which have been fixed. All the staff I have spoken with at Happy Lets where accommodating and willing to ... Read Full Review

Happy lets have been a good landlord - their staff are quick to respond to queries and always professional, yet friendly. Never had any negative experiences with ... Read Full Review

Overall I had an good experience with Happy Let's. We received reasonably quick responses to any enquires through e-mails or calls. In general over the last 12 months we received a good ... Read Full Review

I was disappointed by the general lack of dilligence and always felt like I was bothering the agents with my petty problems like rats, mushrooms growing in my bedroom or being flooded. Overall the score is average as all the problems were eventually fixed and it only required some time and ... Read Full Review

Pamela was really pleasant and eager to help at every stage of our moving in process. We were given a second viewing which was really helpful as well. We were lucky enough to live next to Happy Lets making communication easier as we could pop in when ... Read Full Review

I would recommend HappyLets to every prospective tenant. When I first moved into the property I found it clean and tidy and all the appliances were in working order. Throughout my tenancy some minor issues aros which were dealt with by HappyLets in a timely manner. All the move-in/move-out ... Read Full Review

Overall my dealings with Happy Lets left my angry and frustrated. We had a number of issues with our flat which despite repeatedly drawing their attention to were either not addressed or poorly addressed. These were namely damp, a cracked window and broken door handles, all of which were present on ... Read Full Review

The whole process with the letting agent from the initial application for the property to the final days of the tenancy was handled smoothly. Any and all issues arising, such as repairs, where handled promptly and effectively. Problems caused by other tenants where also handled in an understanding ... Read Full Review

Happy Lets are a great letting agents! I never had a single issue with any maintenance that needed addressing. It was all sorted immediately. The staff are friendly, kind and understanding of any questions you have before signing a lease. The property I was in was of a high standard, clean ... Read Full Review

The flat was in a good condition and we got exactly what was offered. We had a good experience as tenants of Happy Lets. There were always kind and quick responses to our needs (Specially from Pamela Edwardson). We had only one major problem with the ceiling which took longer than expected to be ... Read Full Review

Happy Lets is a great letting agency. They were the first agency i ever Let from and I have been surprised with their level of service which has been excellent. They've always responded promptly to requests for repairs etc and all staff i have dealt with have been very polite, friendly and helpful. ... Read Full Review

I stayed at my property with Happy Lets for 12 months and was happy with the service. Had a boiler breakdown over the winter time and they suppied us with electric heaters until the problem was resolved in a few days time. Happy with the service ... Read Full Review

I have been a tenant of happy lets for almost a year now. Myself and family have had regular contact regarding the letting and minor repairs required and I can honestly say their response has always been fast and positive. I would absolutely recommend them as letting agents to anyone looking to ... Read Full Review

Been with Happy Lets for the past year and, from what I've experienced, the staff are all very helpful and friendly when you need them the most. I found that the repairs service was especially good, considering they used their own company contractors so each time we needed something repaired it was ... Read Full Review

I've been letting from Happy Lets for about 3 years now, and every time we had an interaction they have been professional, friendly and helpful. Each year, the renting (or lease renewing) process went on very swiftly, and everything was explained thoroughly and to my understanding. All the ... Read Full Review

The agency is good but could do better in some regards. I think there check out procedure is pretty poor as the charges are disproportionate (£30 a wall for a couple of blue tac marks for example). They also charged us for professional cleaning despite the property being thoroughly cleaned before ... Read Full Review