The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 81 Reviews
77% Recommended
100% letting valuation accuracy
75% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 75.00% | £267 | £1,550 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 2 | 45 | 19 | 0 | 0 | 0 | 0 | 1 | 3 |
Happy Lets
1287 Argyle Street, Glasgow, Lanarkshire
G3 8TL
01413344633



No Branch Video found...
By : 'H&C'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : G52
We had a great experience working with iain at Happy Let's. He was very attentive, at all points of the day, promptly answering any questions we had and making us feel at ease. We would definitely recommend Iain from Happy let's to anyone looking to rent a property. Thank you for all ... Read Full Review
N/A

By : 'A'
Branch : Hamilton, 56 Cadzow Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : ML3
Used them before to rent a flat 6 years ago, thought I'd give them a go. Hired them to let a flat I had bought in Motherwell. Pictures appalling, said it was based in the West Side of Paisley....in the ad, come on guys stop cutting and pasting adverts - that was obvious what you were doing. ... Read Full Review
Marketing Fees were not finalised in advance. Also all fees are plus VAT. Whereas other agencies include VAT in their fees. Something to think about.

By : 'Bwatson'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £510
Would you recommend ? : Yes
Postcode : G43
Throughout the entire process of noting interest in the flat to sorting through my work reference and gaurentour, until even after I had moved in Iain has provided great customer service and has always been extremely helpful and patient. He has truly made me feel at ease and never like a burden- I ... Read Full Review

By : 'MikeBlythe'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : 7
My flatmate and I have enjoyed many happy and comfortable years in our property from Happy Lets. The flat is regularly checked over and the team are all incredibly lovely and supportive. We haven't had any major problems with the agency whatsoever in 3 years, and if a problem does ... Read Full Review

By : 'Heather'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G41
I had a fairly smooth process with happy lets. Everything was done via email/phone call and any time I had any queries Iain was quick to ... Read Full Review
N/a
By : 'Sahlouls'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : G23A
Iain was such a helpful agent worked hard tried his best to let me move in to the property 136 Renfield street as soon as possible. He's such a great man with great ... Read Full Review
Good

By : 'Glenn'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : GH4
Iain has been great! I honestly thought he was a manager when he was dealing with us. Answered every question we ... Read Full Review
Agent had no fees that I’m aware of
By : 'Mr'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G3
I have been a landlord with Happy Lets for almost 3 years since I switched from another agency who could not keep me updated on my property without constant chasing at my end. It left me feeling uneasy that I had to be one step ahead of them to make sure there were no issues with my tenants or ... Read Full Review

By : 'Alobaidy'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : G3
Thanks Iain for all things that you helped us with. We have received amazing professional deal in term of viewing and filling the form out and ... Read Full Review
Great

By : 'Annoymous'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G2
Iain was professional and friendly to come into contact with. He was very helpful providing everything that I needed and his communication skills were excellent too. He was understanding and put things in place that made it easy for myself to sign the lease and receive the keys. Would highly ... Read Full Review

By : 'MB'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £645
Would you recommend ? : Yes
Postcode : G41
Iain has been brilliant from the start - very warm and friendly approach but always remained professional. We were in frequent contact but never felt like we were bombarded with messages. He made sure we knew what was happening at each stage of the process and was extremely helpful and ... Read Full Review
By : 'Pippa'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G51
We have been with Happy Lets as a landlord for over 10 years now so that is a testimonial in itself. Everything handled professionally and has been great to see the business grow and develop. They regularly take feedback on board - for example, we were getting emails from different people across ... Read Full Review
Very proportionate - it costs a lot when a tenant changes but that is the same everywhere and to be expected. The vetting process is thorough which is very important.

By : 'MB'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G74
I found out I had passed the checks for a property the day before I was going on holiday. I told Amanda what my situation was and she quickly processed the paperwork so I could sign it that day. My experience so far with Happy Lets has been great, and I hope it continues like this throughout my ... Read Full Review
By : Kira Keaney
29 Oct 2018Hi there, Many thanks for your kind comments which have been passed along to Amanda. Amanda shall continue to be your dedicated property manager throughout your tenancy and we have no doubt...


By : 'Anna'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G11
I am actually gutted I am no longer with Happy Lets. Rented the flat managed by them for the last 3 years and I had no hassle at all. They were very responsive and friendly, always great communication with plenty of notice when it came to flat inspections. Thank you Happy Lets and wishing you ... Read Full Review
By : Kira Keaney
23 Oct 2018Hi Anna, Thanks so much for your kind comments; you have been a tenant with us for so long now, certainly is sad that this is no longer the case. You know where we are though should you ever...
By : 'L&S'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : G51
Our "happy lets" experience was anything but "happy". It was, and continues to be, awful. Before we could sign the lease, we had to take out contents insurance from a Happylets preferred insurer. This was an extra monthly cost to us, on top of the £550/month rent, and the £650 ... Read Full Review
By : Kira Keaney
23 Oct 2018Dear L&S, We are sorry to hear of your experience with Happy Lets and unfortunately do not seem to have a record of you following our in-house complaints procedure which is available to...


By : 'Alasdair'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : 3/2
I have had my property rented out with Happylets over the 2 years. Having had many agents in the past I was happy to find a team who worked well together and were able to provide a professional ... Read Full Review
Agent fees were competitive
By : Kira Keaney
6 Jun 2018Hi Alasdair, Thanks so much for your kind comments! You have been an absolute pleasure to deal with...
By : 'Disillusioned'
Branch : Hamilton, 56 Cadzow Street
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : ML10
Happy Lets manage(d) a property next to ours. Important mail for us had gone astray at the end of January. We contacted Happy Lets on numerous occasions in February and March 2018, and were assured by Lesley that she had visited the property on a number of occasions, and had put a note through our ... Read Full Review
By : Lesley Ann Barclay
15 May 2018Mr & Mrs Barclay, I am very sorry you feel that because you have been unsuccessful in claiming our landlord insurance from damage done to your property back in December and consequently you...
By : '£282'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G3
£282 cleaning bill for an apartment that was clean to a high standard. Happylets will also send you emails saying you previously agreed to things that you never agreed ... Read Full Review
By : Kira Keaney
25 Apr 2018Although we are again sorry to hear this and truly believe that you have the complete wrong impression of Happy Lets, we do not want to insult you by repeating the same response to your other reviews ...
By : 'Jennifer'
Branch : Hamilton, 56 Cadzow Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G31
As an existing customer of Happy Lets I had to forward my email twice in order to receive a response. Very rude, careless and ignorant ... Read Full Review
By : Lesley Ann Barclay
25 Apr 2018Hi Jennifer Please can you give the office a call, I am unsure who you are and would like to look into this comment...
By : 'Rob'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : G3
My happylets experience has been poor to say the least. Firstly, just days before moving in I was asked to take out contents insurance from a Happylets preferred insurer. This is on top of the £1000 deposit paid. On the day of moving in they will hand you an inventory which supposedly includes ... Read Full Review
By : Kira Keaney
19 Feb 2018Hi Rob, We are very sorry to hear that you have had a poor experience with Happy Lets and have looked into these comments; many of which are being mentioned for the first time. With regards to...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We apologise if you have had an experience that has caused you a need to complain. We are committed to providing a quality service and take all complaints seriously. Should you wish to make a formal complaint, please email glasgow@happylets.co.uk for a copy of our in house complaints procedure. We are committed to ensuring all complaints are fully and fairly addressed. We will investigate your complaints fully and provide you with a written, formal response. Should you remain dissatisfied, following the completion of our review, you are at liberty to refer the matter to The Property Ombudsman or ARLA.
Last updated at 12/1/2017, 9:52:47 AM by allAgents