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Happy Lets

4/5, 81 Reviews
77% Recommended

100% letting valuation accuracy

75% letting fee satisfaction

Contact Us
We are committed to providing a high standard of service and management to our landlords, tenants and properties alike. This is the simple, but fundamental key to a successful let from beginning to end and is what we incorporate into our daily management service. Our mission is to create happy landlords, happy ten
ants and happy homes, and this philosophy is in the heart of every member of our team.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%75.00%£267£1,550
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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1124519000013
Address

Happy Lets
1287 Argyle StreetGlasgow, Lanarkshire
G3 8TL
01413344633

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 17:00
  2. 09:00 - 17:00
  3. 08:30 - 17:00
  4. 09:00 - 17:30
  5. 08:30 - 17:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • National Homes Network
  • Move With Us
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Happy Lets Branches (View All 2)
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5 Star Review

By : 'H&C'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : G52

10 Sept 2019
People found this helpful0

We had a great experience working with iain at Happy Let's. He was very attentive, at all points of the day, promptly answering any questions we had and making us feel at ease. We would definitely recommend Iain from Happy let's to anyone looking to rent a property. Thank you for all ... Read Full Review


Comments on Agent Fees

N/A

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Totally ...

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1 Star Review
UserName

By : 'A'
Branch : Hamilton, 56 Cadzow Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : ML3

17 Jun 2019
People found this helpful4

Used them before to rent a flat 6 years ago, thought I'd give them a go. Hired them to let a flat I had bought in Motherwell. Pictures appalling, said it was based in the West Side of Paisley....in the ad, come on guys stop cutting and pasting adverts - that was obvious what you were doing. ... Read Full Review


Comments on Agent Fees

Marketing Fees were not finalised in advance. Also all fees are plus VAT. Whereas other agencies include VAT in their fees. Something to think about.

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Excellent ...

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5 Star Review
UserName

By : 'Bwatson'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £510
Would you recommend ? : Yes
Postcode : G43

14 Jun 2019
People found this helpful0

Throughout the entire process of noting interest in the flat to sorting through my work reference and gaurentour, until even after I had moved in Iain has provided great customer service and has always been extremely helpful and patient. He has truly made me feel at ease and never like a burden- I ... Read Full Review

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A Great Few ...

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5 Star Review
UserName

By : 'MikeBlythe'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : 7

16 Apr 2019
People found this helpful0

My flatmate and I have enjoyed many happy and comfortable years in our property from Happy Lets. The flat is regularly checked over and the team are all incredibly lovely and supportive. We haven't had any major problems with the agency whatsoever in 3 years, and if a problem does ... Read Full Review

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Satisfied ...

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4 Star Review
UserName

By : 'Heather'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G41

27 Feb 2019
People found this helpful0

I had a fairly smooth process with happy lets. Everything was done via email/phone call and any time I had any queries Iain was quick to ... Read Full Review


Comments on Agent Fees

N/a

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Iain ...

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5 Star Review

By : 'Sahlouls'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : G23A

22 Feb 2019
People found this helpful0

Iain was such a helpful agent worked hard tried his best to let me move in to the property 136 Renfield street as soon as possible. He's such a great man with great ... Read Full Review


Comments on Agent Fees

Good

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Answered all our questions ...

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5 Star Review
UserName

By : 'Glenn'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : GH4

13 Feb 2019
People found this helpful0

Iain has been great! I honestly thought he was a manager when he was dealing with us. Answered every question we ... Read Full Review


Comments on Agent Fees

Agent had no fees that I’m aware of

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Management of my ...

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5 Star Review

By : 'Mr'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G3

30 Jan 2019
People found this helpful0

I have been a landlord with Happy Lets for almost 3 years since I switched from another agency who could not keep me updated on my property without constant chasing at my end. It left me feeling uneasy that I had to be one step ahead of them to make sure there were no issues with my tenants or ... Read Full Review

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Profesionales ...

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5 Star Review
UserName

By : 'Alobaidy'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : G3

19 Jan 2019
People found this helpful0

Thanks Iain for all things that you helped us with. We have received amazing professional deal in term of viewing and filling the form out and ... Read Full Review


Comments on Agent Fees

Great

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Professional and ...

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5 Star Review
UserName

By : 'Annoymous'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G2

8 Jan 2019
People found this helpful0

Iain was professional and friendly to come into contact with. He was very helpful providing everything that I needed and his communication skills were excellent too. He was understanding and put things in place that made it easy for myself to sign the lease and receive the keys. Would highly ... Read Full Review

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Great ...

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5 Star Review
UserName

By : 'MB'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £645
Would you recommend ? : Yes
Postcode : G41

3 Jan 2019
People found this helpful0

Iain has been brilliant from the start - very warm and friendly approach but always remained professional. We were in frequent contact but never felt like we were bombarded with messages. He made sure we knew what was happening at each stage of the process and was extremely helpful and ... Read Full Review

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Customer for over 10 ...

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5 Star Review

By : 'Pippa'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G51

19 Nov 2018
People found this helpful0

We have been with Happy Lets as a landlord for over 10 years now so that is a testimonial in itself. Everything handled professionally and has been great to see the business grow and develop. They regularly take feedback on board - for example, we were getting emails from different people across ... Read Full Review


Comments on Agent Fees

Very proportionate - it costs a lot when a tenant changes but that is the same everywhere and to be expected. The vetting process is thorough which is very important.

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Friendly and quick ...

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5 Star Review
UserName

By : 'MB'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G74

26 Oct 2018
People found this helpful0

I found out I had passed the checks for a property the day before I was going on holiday. I told Amanda what my situation was and she quickly processed the paperwork so I could sign it that day. My experience so far with Happy Lets has been great, and I hope it continues like this throughout my ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Kira Keaney

29 Oct 2018

Hi there, Many thanks for your kind comments which have been passed along to Amanda. Amanda shall continue to be your dedicated property manager throughout your tenancy and we have no doubt...


Great ...

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5 Star Review
UserName

UserName

By : 'Anna'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G11

19 Oct 2018
People found this helpful0

I am actually gutted I am no longer with Happy Lets. Rented the flat managed by them for the last 3 years and I had no hassle at all. They were very responsive and friendly, always great communication with plenty of notice when it came to flat inspections. Thank you Happy Lets and wishing you ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Kira Keaney

23 Oct 2018

Hi Anna, Thanks so much for your kind comments; you have been a tenant with us for so long now, certainly is sad that this is no longer the case. You know where we are though should you ever...


£240 to clean an ALREADY ...

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1 Star Review

By : 'L&S'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : G51

16 Oct 2018
People found this helpful3

Our "happy lets" experience was anything but "happy". It was, and continues to be, awful. Before we could sign the lease, we had to take out contents insurance from a Happylets preferred insurer. This was an extra monthly cost to us, on top of the £550/month rent, and the £650 ... Read Full Review

Comments (2) Report abuseWas this helpful?:

By : Kira Keaney

23 Oct 2018

Dear L&S, We are sorry to hear of your experience with Happy Lets and unfortunately do not seem to have a record of you following our in-house complaints procedure which is available to...


Professional well organised ...

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5 Star Review
UserName

UserName

By : 'Alasdair'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : 3/2

2 Jun 2018
People found this helpful0

I have had my property rented out with Happylets over the 2 years. Having had many agents in the past I was happy to find a team who worked well together and were able to provide a professional ... Read Full Review


Comments on Agent Fees

Agent fees were competitive

Comments (1) Report abuseWas this helpful?:

By : Kira Keaney

6 Jun 2018

Hi Alasdair, Thanks so much for your kind comments! You have been an absolute pleasure to deal with...


Unreliable ...

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1 Star Review

By : 'Disillusioned'
Branch : Hamilton, 56 Cadzow Street
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : ML10

11 May 2018
People found this helpful5

Happy Lets manage(d) a property next to ours. Important mail for us had gone astray at the end of January. We contacted Happy Lets on numerous occasions in February and March 2018, and were assured by Lesley that she had visited the property on a number of occasions, and had put a note through our ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Lesley Ann Barclay

15 May 2018

Mr & Mrs Barclay, I am very sorry you feel that because you have been unsuccessful in claiming our landlord insurance from damage done to your property back in December and consequently you...


£282 cleaning bill for an ...

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1 Star Review

By : '£282'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G3

2 Mar 2018
People found this helpful3

£282 cleaning bill for an apartment that was clean to a high standard. Happylets will also send you emails saying you previously agreed to things that you never agreed ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Kira Keaney

25 Apr 2018

Although we are again sorry to hear this and truly believe that you have the complete wrong impression of Happy Lets, we do not want to insult you by repeating the same response to your other reviews ...


As an existing customer of ...

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1 Star Review

By : 'Jennifer'
Branch : Hamilton, 56 Cadzow Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G31

23 Feb 2018
People found this helpful6

As an existing customer of Happy Lets I had to forward my email twice in order to receive a response. Very rude, careless and ignorant ... Read Full Review

Comments (2) Report abuseWas this helpful?:

By : Lesley Ann Barclay

25 Apr 2018

Hi Jennifer Please can you give the office a call, I am unsure who you are and would like to look into this comment...


My happylets experience has ...

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2 Star Review

By : 'Rob'
Branch : Glasgow, 1287 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : G3

16 Feb 2018
People found this helpful1

My happylets experience has been poor to say the least. Firstly, just days before moving in I was asked to take out contents insurance from a Happylets preferred insurer. This is on top of the £1000 deposit paid. On the day of moving in they will hand you an inventory which supposedly includes ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Kira Keaney

19 Feb 2018

Hi Rob, We are very sorry to hear that you have had a poor experience with Happy Lets and have looked into these comments; many of which are being mentioned for the first time. With regards to...


1 - 20 of 81 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We apologise if you have had an experience that has caused you a need to complain. We are committed to providing a quality service and take all complaints seriously. Should you wish to make a formal complaint, please email glasgow@happylets.co.uk for a copy of our in house complaints procedure. We are committed to ensuring all complaints are fully and fairly addressed. We will investigate your complaints fully and provide you with a written, formal response. Should you remain dissatisfied, following the completion of our review, you are at liberty to refer the matter to The Property Ombudsman or ARLA.

Last updated at 12/1/2017, 9:52:47 AM by allAgents

Awards won by Happy Lets

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