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Hannells
4.9/5, 3632 Reviews
95% Recommended
97% sales valuation accuracy
96% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 89% | £20,025 | £47,000,000 |
| Lettings | 96% | 89% | £320 | £2,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 250 | 14 | 392 | 26 | 1588 | 75 | 1029 | 78 | 152 | 25 |
Address
Hannells
513-515 Nottingham Road, Derby, Derbyshire
DE21 6LZ
01332 281400
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Latest Properties
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Hannells Branches (View All 7)
Images and Videos
Easy process. Kept well ...
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5 Star Review
By : 'Mark'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £163500
Would you recommend ? : Yes
Postcode : DE24
12 Jun 2025
People found this helpful0
Easy process. Kept well informed all the way through the ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
13 Jun 2025Hi Mark! Thank you for taking the time to leave a 5-star review of your moving experience with the Alvaston team. We're pleased to see that you found the process easy and that you were kept...
Excellent through and ...
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5 Star Review
By : 'Mr'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
10 Jun 2025
People found this helpful1
Excellent through and through. Always lovely people. Very helpful to ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
12 Jun 2025Hi Mr Birkinshaw! Thank you for your positive review of your moving experience with Jess, Jo and the Chaddesden team. We're pleased to see that you found them to be excellent, always lovely...
great ...
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5 Star Review
By : 'J'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Buyer)
Sold price : £89000
Would you recommend ? : Yes
Postcode : DE1
9 Jun 2025
People found this helpful0
The move took a lot longer than expected (due to solicitors not Hannells). The communication from Sara was fantastic and always ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
12 Jun 2025Hi J A! Thank you for your 5-star review of your moving experience with Sara and the Allestree team! We're pleased to see that despite your purchase taking longer than expected, Sara was able...
A most attentive and ...
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5 Star Review
By : '32'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
6 Jun 2025
People found this helpful0
A most attentive and professional service keeping us fully informed at all stages. Also a sensible, realistic and practical approach taken to valuation and best efforts made by Hannells in order to achieve a good deal and satisfactory to both ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
9 Jun 2025Hi there! Thank you so much for your brilliant review of your moving experience with Aimee and the Chaddesden team. We're pleased to see that you felt the service you received was professional, ...
Excellent communication . ...
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5 Star Review
By : 'Debbie'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
6 Jun 2025
People found this helpful0
Excellent communication . Eliza kept me in touch and phoned rather than just sending ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
9 Jun 2025Hi Debbie! Thank you for your 5-star review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you felt the communication was excellent, with Eliza in...
Seamless ...
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5 Star Review
By : 'Anonymous'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Sold price : £825
Would you recommend ? : Yes
Postcode : DE73
4 Jun 2025
People found this helpful0
Hannells made the process of letting out my property straightforward. They offered useful advice from the start and marketed the property well. They were proactive in offering services I needed. There was good communication ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
5 Jun 2025Hi there, Thank you for your 5-star review of your moving experience with Emma, Leanna and the lettings team. We're pleased to see that the team were able to make letting your property...
From the initial property ...
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5 Star Review
By : 'Rajan'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE23
4 Jun 2025
People found this helpful0
From the initial property enquiry to moving in Emma and the team were very informative and helpful. The whole process was very smooth. I would recommend Hannels to all my family and friends. Thank You Emma and the team very much Best ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
5 Jun 2025Hi Rajan, Thank you for taking the time to leave a brilliant review of your moving experience with Emma, Mya and the lettings team. We're pleased to see that you found them to be informative,...
Hannells have provided an ...
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5 Star Review
By : 'Zoe'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £132600
Would you recommend ? : Yes
Postcode : DE24
3 Jun 2025
People found this helpful0
Hannells have provided an incredible service from valuation all the way through to sales progression! Heather and Eliza have been so efficient, timely and proactive every step of the way. They’ve been so informative and taken so much stress away from the process with their amazing guidance! Not ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
4 Jun 2025Hi Zoe! Thank you for such a brilliant review of your moving experience with Eliza, Heather, Sharon and the Alvaston team. We're pleased to see that you felt the service was incredible, from...
Recommendation for an ...
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5 Star Review
By : 'En'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE21
1 Jun 2025
People found this helpful0
I cannot speak highly enough of the exceptional service we've received from Emma Cocker, who became our negotiator in January 2025. From the outset, she has gone far above and beyond what we ever expected—handling the preparation, letting, and ongoing management of three properties with outstanding ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
4 Jun 2025Hi En Passant! Thank you for taking the time to leave such a detailed and comprehensive review of your moving experience with Emma and the Lettings team. We're pleased to hear the difference...
One of the best agencies. ...
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5 Star Review
By : 'Dennis'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE1
30 May 2025
People found this helpful0
One of the best agencies. Their services are top ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jun 2025Hi Dennis! Thank you for your 5-star review of your moving experience with Emma and the Lettings team. We're pleased to see that you'd describe their service as top notch, and the team will be...
Absolutely outstanding ...
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5 Star Review
By : 'Grace'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : DE22
29 May 2025
People found this helpful0
Absolutely outstanding service from the team at hannells allestree, giving a realistic and competitive valuation with detail and time taken so we could realistically compare with other sold prices in the area, giving us a idea of what our property was worth. The time taken on photos and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jun 2025Hi Grace! Thank you for such a fabulous review of your moving experience with Bonnie, Leah and the Allestree team! We're pleased to see that from the valuation to securing a sale in just over a ...
The teams couldn’t have been ...
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5 Star Review
By : 'Mike'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Would you recommend ? : No
29 May 2025
People found this helpful0
The teams couldn’t have been more patient and helpful throughout the process. They went above and beyond. Thank you I appreciate you ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jun 2025Hi Mike! Thank you for your 5-star review of your moving experience with Rachel and the Chaddesden team. We're pleased to see that you found the team there to be patient, helpful throughout the ...
Highly recommend the Team in ...
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5 Star Review
By : 'Joanne'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Vendor)
Sold price : £178000
Would you recommend ? : Yes
Postcode : DE24
28 May 2025
People found this helpful0
Highly recommend the Team in Alvaston. Absolutely flawless and work together to make the process as seamless as possible. In addition to great teamwork Debbie Jenkins is absolutely fantastic, on hand post sale agreed to the final stage of completion to answer any questions and keep you updated with ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jun 2025Hi Joanne, Thank you for a fantastic review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found the team flawless and that they were able to make...
As we are first time buyers, ...
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5 Star Review
By : 'Ben'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
24 May 2025
People found this helpful0
As we are first time buyers, we were to this process but Sharon and Eliza were really helpful, thank ... Read Full Review
Comments (0)Was this helpful?:
All the staff were very ...
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5 Star Review
By : 'Mark'
Branch : Mickleover, 15 The Square
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : DE22
23 May 2025
People found this helpful0
All the staff were very helpful and guided us through the process very ... Read Full Review
Comments (0)Was this helpful?:
The service from the team and ...
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5 Star Review
By : 'Ann'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE73
23 May 2025
People found this helpful0
The service from the team and Emma has been excellent. Everyone has been kind and helpful and what can be a difficult time was made a lot easier by the team at Hannells. They are all kind and ... Read Full Review
Comments (0)Was this helpful?:
Brilliant ...
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5 Star Review
By : 'Scott'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £225000
Would you recommend ? : Yes
Postcode : DE24
23 May 2025
People found this helpful0
From Start to finish was easy and brilliant service. Can’t describe how good it was compared to Bagshaws’s who were unable to do in 5 months what they did in 5 ... Read Full Review
Comments (0)Was this helpful?:
Eliza was fabulous had a ...
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5 Star Review
By : 'LB'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £215000
Would you recommend ? : Yes
Postcode : DE24
23 May 2025
People found this helpful0
Eliza was fabulous had a giggle with me on the phone & was patient with me & my screaming baby ... Read Full Review
Comments (0)Was this helpful?:
Professional ...
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5 Star Review
By : 'Toun'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DE22
23 May 2025
People found this helpful0
Victoria was very professional and helpful. Her response to my query was prompt and she even sent me an after visit ... Read Full Review
Comments (0)Was this helpful?:
Give the job to Hannells, ...
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5 Star Review
By : 'St.'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
22 May 2025
People found this helpful0
I have a policy not to do reviews, but in this I make an exception. Hannells provided a friendly yet professional service throughout. Their presentation of the property on their website was very impressive and resulted in numerous potential buyers visiting the house within a week. Several of them ... Read Full Review
Comments on Agent Fees
Fair and reasonable
Comments (1)Was this helpful?:
By : Benjamin Brain
23 May 2025Hi St. John's Ave! Thank you for such a brilliant review of your moving experience with Aimee and the Chaddesden so far. We're pleased to see that the service has been so good, you've felt the...
1 - 20 of 3632 items
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Last updated at 10/2/2024, 6:09:51 AM by allAgents
