haart
3.6/5, 1235 reviews
66% recommended
65% lettings valuation accuracy
59% lettings fee satisfaction
Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements. show more Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 65% 59% £395 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 62 52 134 413 52 227 29 54 144
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Explained that they could not put my offer fo......”

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Jul 05,2020
Minithumbdown
By: 'K Matthews'
Jul 05,2020
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Explained that they could not put my offer forward until I had seen their mortgage advisor, despite the fact, I already had a mortgage in place. Behave like dodgy car sales people....
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“Very good service throughout our transaction ......”

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Jul 01,2020
Minithumbup
By: 'Robin Brownlow'
Jul 01,2020
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Very good service throughout our transaction in very difficult circumstances with Covid team very friendly and helped us when things were a bit frustrating thanks guys Robin and Barbara x...
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“I found heart witham estate agents extremely ......”

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Jul 01,2020
Minithumbup
By: 'Steve Virgin'
Jul 01,2020
0 people found
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I found heart witham estate agents extremely professional for the sale of my property which we have just exchanged Charlotte was the negotiator dealing with my property I found her very easy to work with she had always been at the end of the phone ...
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“Put offer in at asking price and received zero reply...”

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Jun 29,2020
Minithumbdown
By: 'Michelle Wakefield'
Jun 29,2020
0 people found
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We were a professional couple looking for a long term rental to call home. We looked at a property that Haart were advertising and Ella was the agent from Haart representing the property. We decided to put an offer on, and emailed Ella the details ...
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By: Dartford Landlord
Jul 07, 2020
View all comments (1)
I haven't been impressed. Their customer service isn't good, you have to keep chasing them to find out whats going on with your rental property. I won't be renewing with them at the end of the tenancy. The call centre could be a little bit more proactive in providing updates ...

“The staff at Leicester were pleasant enough ......”

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Jun 28,2020
Minithumbdown
By: 'Jeanette Lovell'
Jun 28,2020
0 people found
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The staff at Leicester were pleasant enough but never rang back when they promised to . My son wanted to rent a property and he was led to believe this property was still available and they had already rented it out , it’s a disgrace. I’...
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“Being a contractor I have worked with many Es......”

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Jun 22,2020
Minithumbup
By: 'Mark Ashby'
Jun 22,2020
0 people found
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Being a contractor I have worked with many Estate Agents. I find Haart to be one of the most proactive in dealing with maintenance issues on behalf of Tenants and Landlords. A young girl named Bettina is very organised and is a credit to the ...
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“It’s five stars from us!...”

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Jun 17,2020
Minithumbup
By: 'Mrs Ingham'
Jun 17,2020
0 people found
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To all at Haart Witham We would like to say a huge thank you to the team at Haart Witham (Rachael, Ryan, Chloe, Solomon, Charlotte and Daniel) for all of your continued hard work throughout the sale process. From day one you were all extremely ...
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“Selling as Executor from a distance of 45 mil......”

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Jun 17,2020
Minithumbup
By: 'John Roper'
Jun 17,2020
0 people found
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Selling as Executor from a distance of 45 miles, I had the sad job of selling my late sister's flat in Newbury Park. Haarts in Barkingside were my sole representatives on the ground and Alex Gowers, the Senior Manager, was always understanding and helpful. Over a ...
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“Don’t let the sales team fool you!...”

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Jun 15,2020
Minithumbdown
By: 'Anonymous'
Jun 15,2020
0 people found
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Don’t let the sales team fool you, once they’ve handed your property to the property management team you’ll be paying monthly for awful service and constant mistakes. If you need someone to manage your property to reduce your risk of headaches, Haart ...
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“Don't waste your time...”

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Jun 09,2020
Minithumbdown
By: 'Abigail R'
Jun 09,2020
0 people found
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Awful customer service from Senior Management. Staff are all still furloughed despite Estate Agents being allowed to operate for a month now. Not able to answer their phones or emails but say they can sell my home? Don't sign up as you will be wasting ...
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“My worst experience ever. I have been dealing......”

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Jun 06,2020
Minithumbdown
By: 'GEORGINA RISO'
Jun 06,2020
0 people found
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My worst experience ever. I have been dealing with Jenny knowles from the Bracknell branch and I will leave them as soon as I can. To many things really wrong and I now realize the mistake I've made to leave SEARS. Never again....
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“Dodgy branch dealing with dodgy landlords...”

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May 19,2020
Minithumbdown
By: 'Petr'
May 19,2020
0 people found
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Mohamed a great talker. A very bad walker. Failed and lied to deliver as a manager. Dealt with a backstreet landlord where we moved in their property. CHLOE BIRD AND NATALIE STEED the property managers. Shocking unprofessional service. They’ve done nothing to return my ...
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“I had worst experience with HAART…I had wors......”

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May 18,2020
Minithumbdown
By: 'Amna Majeed'
May 18,2020
0 people found
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I had worst experience with HAART… I had worst experience with HAART AGENCY in Milton Keynes.I got a property in 23 TROUTBECK PEARTREE Bridge, Milton keynes rented through them that did not meet the standards for living.Did NOT have central heating nor had any ...
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“Been a Haart tenant for a year now. I moved ......”

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May 08,2020
Minithumbdown
By: 'Theodosios Stergiou'
May 08,2020
0 people found
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Been a Haart tenant for a year now. I moved to Loughborough from the U.S and found out that the property I agreed on renting was falsely advertised online. The bathroom drawers were broken, the fireplace and microwave were not operating. and chairs were ...
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“The end of the marathon...”

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May 05,2020
Minithumbup
By: 'Paul Williamson'
May 05,2020
0 people found
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A long drawn out process, but no fault of Haarts - they had to keep picking up the pieces when things went wrong. Very impressed with Charlotte Augustin and her calmness throughout....
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“Never go to Haart...”

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Apr 05,2020
Minithumbdown
By: 'F'
Apr 05,2020
0 people found
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Never buy a property sold by haart if you are registered as a buyer with them. They will push you to make offers they want. They play tricks. Their broker does not tell you the amount of extra money you need for paperwork. Took my ...
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“Absolutely fantastic service by Emily and Vic......”

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Apr 01,2020
Minithumbup
By: 'Charlotte Beynon'
Apr 01,2020
0 people found
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Absolutely fantastic service by Emily and Vicky of haart Lettings, Guildford. Given the current stressful siutation, they were always polite and friendly on the phone, couldnt do enough to help and I was kept informed at all stages. Easily the best letting experience I have ...
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“Chloe was amazing trying so hard to get us vi......”

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Mar 26,2020
Minithumbup
By: 'Sharon Ferguson'
Mar 26,2020
0 people found
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Chloe was amazing trying so hard to get us viewings on several properties. Unfortunately our favourite which we put an offer on went to someone else who was more ‘proceedable ‘. This just made her more determined and she didn’t give up. She is very ...
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“Thank you Chloe...”

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Mar 26,2020
Minithumbup
By: 'Oana Bujor'
Mar 26,2020
0 people found
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Thank you Chloe for all your hard work and dedication. You made our house hunt experience very easy and enjoyable. Also we really apreciate your help with all the informations we need it. Really recommended having Chloe as your agent. Thank you Haart, Witham!...
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“It was clear that the agent was trying to be ......”

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Mar 16,2020
Minithumbup
By: 'Marina'
Mar 16,2020
0 people found
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It was clear that the agent was trying to be helpful even though the landlord was not communicating at all. I appreciate that the agent did an effort to help me, however their offices are extremely difficult to contact as the lines are always busy. ...
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“Have just purchased my first house through ha......”

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Mar 15,2020
Minithumbup
By: 'Oliver Churchill'
Mar 15,2020
0 people found
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Have just purchased my first house through haart and has gone through without any issues Kirsty has been very helpful with and questions she couldn’t answer has made phone calls for me to get the answers keeping me in the loop at all times ...
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“Had a valuation done this week by a lady name......”

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Mar 13,2020
Minithumbup
By: 'Charmaine Dean'
Mar 13,2020
0 people found
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Had a valuation done this week by a lady named Shelia Deamer . This lady was extremely helpful and explained the process throughly to me ‘ nothing was too much trouble and she was very on the ball with all the questions i needed to ask . I ...
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“'Going the extra mile.'...”

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Mar 10,2020
Minithumbup
By: 'Barbara from Sussex'
Mar 10,2020
1 people found
this helpful
Hazel was our first contact and was very efficient and charming. During a somewhat protracted probate sale Vishal certainly went the extra mile, more like a marathon.as he negotiated back and forth between solicitors, brokers and clients. He was always patient and courteous and ...
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Comment on agent fees
Upon reflection I would have gone for a % fee rather than a flat fee, however they certainly earned their commission.
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“Profession Personalised Approach...”

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Mar 09,2020
Minithumbup
By: 'J A'
Mar 09,2020
0 people found
this helpful
very pleased with the personal, friendly and efficient service from Colin and his team at Haart Estate Agent, very helpful, knowledgeable, I would definitely recommend to other people...
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“Deanna Sultan was fantastic. She ensured the ......”

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Mar 06,2020
Minithumbup
By: 'Tanja stocks'
Mar 06,2020
0 people found
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Deanna Sultan was fantastic. She ensured the sale went through. Without her expertise and above and beyond service our purchase would have fallen through. She was professional at all times and built a good relationship with us. We are so pleased with the service...
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“From the moment I contacted Haart with regard......”

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Mar 02,2020
Minithumbup
By: 'Oli Grant'
Mar 02,2020
1 people found
this helpful
From the moment I contacted Haart with regards to looking at a few properties Caleb was extremely helpful. After seeing the property and putting in an offer Caleb kept in contact giving me constant updates. Once the offer was accepted Caleb advised on next steps ...
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“Sonia was a wonderful sales progressor, she k......”

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Feb 28,2020
Minithumbup
By: 'C.Hughes'
Feb 28,2020
0 people found
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Sonia was a wonderful sales progressor, she kept us dated at all times and was persistent with chasing the bottom of the chain who were very slow. Despite the stressful process she remained calm and helpful at all times. She explained everything clearly and ensured ...
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“Amazing service...”

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Feb 27,2020
Minithumbup
By: 'Stephanie Walker'
Feb 27,2020
0 people found
this helpful
Linda Thoburn was amazing in promoting our property and sold it to the first person who viewed and Sonia Barrington held our hands through the process. When things did not proceed smoothly, she was on the phone, organising everyone and reassuring us all the way ...
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“Poor Service and Deposit Issues...”

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Feb 18,2020
Minithumbdown
By: 'Dan Nash'
Feb 18,2020
1 people found
this helpful
Would not recommend renting through Haart as their customer service is terrible at all stages. We had a rocky experience arranging viewings with them; their agent showed up late and clearly wasn't familiar with the property and online photos for the listing were clearly for ...
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“From the start everyone was great from meetin......”

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Feb 18,2020
Minithumbup
By: 'Craig Lewis'
Feb 18,2020
0 people found
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From the start everyone was great from meeting Rachael on my doorstep to having Ryan come out and do a valuation and finally Charlotte getting everything over the line they made it as smooth as they could. Super friendly and always willing to answer questions (...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by haart

Individual Branch Awards

Norwich, NR2

Newport, NP20

Bury St. Edmunds, IP33

London, E17

Thornton Heath, CR7

London, SE19

Hucknall, NG15

Petersfield, GU31

Worcester Park, KT4

Ilford, IG1

Fleet, GU51

Nottingham, NG1

Lincoln, LN2

London, SW17

Exeter, EX4

Witham, CM8

Torquay, TQ2

Chelmsford, CM1

Sutton, SM1


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