“worst estate agents ever...”
1 Star Review
Oct 02,2019
By:
'Izabela Durakovic'
Oct 02,2019
Branch: Walsall, 200 High Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: WS1
Branch: Walsall, 200 High Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: WS1
1
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Absolutely disgraceful.
Can't do their work because they're on holiday.
Break the rules of their own contract and then tell you that that isn't right
Right now we're waiting for our deposit it's been 2 weeks and 3 days.
Avoid at all costs...
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5 Star Review
Aug 31,2019
By:
'GM'
Aug 31,2019
Branch: Walsall, 1 High Street
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: Yes
Postcode: WS8
Branch: Walsall, 1 High Street
Sales (as a Buyer)
Sold price: £200000
Postcode: WS8
1
people found
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Things got off to a rocky start when dealing with Abby, but once Lisa took over, things were dealt with quickly and efficiently. She always contacted me when promised and worked hard to get everything completed for us....
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5 Star Review
Aug 01,2019
By:
'David Pearson'
Aug 01,2019
Branch: Walsall, 200 High Street
Services: Sales (as a Buyer)
Sold price: £138000
Would you recommend?: Yes
Postcode: WS3
Branch: Walsall, 200 High Street
Sales (as a Buyer)
Sold price: £138000
Postcode: WS3
0
people found
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I have worked with Walsall branch and Alex was the lady I worked with on my purchase. She was helpful and patient as my marriage had broken down and I had to wait for a settlement before I could finish sale. Yes there were some ...
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“After buying our first property and moving in......”
5 Star Review
Jul 07,2019
By:
'John Bateman'
Jul 07,2019
Branch: Walsall, 1 High Street
Services: Sales (as a Buyer)
Sold price: £147000
Would you recommend?: Yes
Postcode: WS3
Branch: Walsall, 1 High Street
Sales (as a Buyer)
Sold price: £147000
Postcode: WS3
2
people found
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After buying our first property and moving in this weekend I would just like to leave a review for the wonderful service we received from Lisa Beacham at Goodchilds Brownhills.
After viewing a property up for sale with Connells Cannock and receiving the worst service ...
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“Rude and disrespectful...”
1 Star Review
Jul 02,2019
By:
'Laura'
Jul 02,2019
Branch: Walsall, 1 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: WS8
Branch: Walsall, 1 High Street
Sales (Prospective customer)
Postcode: WS8
1
people found
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I have recently attempted to book a viewing with Goodchilds Estate Agents Brownhills. A property went on the market on Friday, I called Saturday to make a booking but was told the Sales staff was out of Office and she would give me a call ...
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“More than happy to recommend Goodchilds to an......”
5 Star Review
Jun 20,2019
By:
'Mrs Thornton'
Jun 20,2019
Branch: Walsall, 1 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WS4
Branch: Walsall, 1 High Street
Sales (as a Vendor)
Postcode: WS4
2
people found
this helpful
More than happy to recommend Goodchilds to anyone. Lisa sold our property within 2 days of putting to market. Been kept informed with every step of the process...
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“Terrible customer service and poor communication...”
1 Star Review
May 31,2019
By:
'Francis'
May 31,2019
Branch: Stoke on Trent, 42 Piccadilly
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: ST4
Branch: Stoke on Trent, 42 Piccadilly
Lettings (as a Tenant)
Rent PCM: £400
Postcode: ST4
0
people found
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First you pay the hefty fee and though the agency promised to perform house check every month, you'll never see them as long as that direct debit is always on the exact day you said it would be. Is something broken in the house, don't ...
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Comment on agent fees
Terrible fees cause they absolutely do nothing for that money
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1 Star Review
Apr 15,2019
By:
'Ex client'
Apr 15,2019
Branch: Walsall, 1 High Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: WS8
Branch: Walsall, 1 High Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: WS8
2
people found
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Anisa was very sharp, rude and abrupt when calling her to complain about the way i was treated when going in to hand in my application form to rent a property as someone else had apparently raced in and paid a deposit before me despite ...
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Comment on agent fees
BAD
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4 Star Review
Apr 02,2019
By:
'DCarter'
Apr 02,2019
Branch: Lichfield, 28 Bore Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: MK10
Branch: Lichfield, 28 Bore Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: MK10
3
people found
this helpful
I am really happy with the service I received from Hollie Crutchley. Our application was returned to us really quickly. I only dealt with Hollie a few time but she responded to my emails and calls really quickly. I think that if Hollie was my ...
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“Do not waste your time...”
1 Star Review
Mar 11,2019
By:
'Disgruntled'
Mar 11,2019
Branch: Lichfield, 28 Bore Street
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: MK10
Branch: Lichfield, 28 Bore Street
Lettings (Prospective customer)
Postcode: MK10
0
people found
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My partner and I both viewed a house and loved it. We called out offer in, asked for paperwork and credit forms. Was promised they'd send it, after a day rung again and another member of staff admitted he didn't know what was going on ...
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Comment on agent fees
Bad
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“Straight Forward Purchase from Goodchilds...”
5 Star Review
Jan 18,2019
By:
'Luke R'
Jan 18,2019
Branch: Walsall, 1 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: WS8
Branch: Walsall, 1 High Street
Sales (as a Buyer)
Postcode: WS8
0
people found
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Nice straight forward purchase from goodchilds Brownhills, Abbie was a please to deal with, gave us all the information we needed for our first house purchase. Kept up informed and updates with how things were progressing.
I would highly recommend Goodchilds Brownhills to anyone looking ...
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Comment on agent fees
Good
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5 Star Review
Jan 15,2019
By:
'Harvey'
Jan 15,2019
Branch: Stoke on Trent, 42 Piccadilly
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: ST4
Branch: Stoke on Trent, 42 Piccadilly
Lettings (as a Tenant)
Rent PCM: £450
Postcode: ST4
0
people found
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Recently moved out of my first home which I rented through good child's. Received a great service from my very first contact to moving out. Would definitely recommend....
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“Arrogance & Ignorance...”
1 Star Review
Oct 12,2018
By:
'Dave'
Oct 12,2018
Branch: Walsall, 200 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: WS3
Branch: Walsall, 200 High Street
Lettings (as a Landlord)
Postcode: WS3
1
people found
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After renting out one of my properties with Steve Rowe since they started there customer relations has gone down the pan. Wife Ailsa is the most unprofessional rude person I have had the misfortune to meet in the letting world who loves to engage in ...
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“House selling and purchasing a new property...”
5 Star Review
Aug 22,2018
By:
'Lucie Sainerova'
Aug 22,2018
Branch: Stoke on Trent, 42 Piccadilly
Services: Sales (as a Buyer)
Sold price: £180
Would you recommend?: Yes
Postcode: ST6
Branch: Stoke on Trent, 42 Piccadilly
Sales (as a Buyer)
Sold price: £180
Postcode: ST6
0
people found
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Thank you very much to all Goodchilds members in Hanley, their service was exceptional. Rhys in particular is a man one can truly rely on in terms of constantly updating essential information regards to progress of selling old and purchasing new property. We are very ...
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Comment on agent fees
Good
0
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5 Star Review
May 23,2018
By:
'shinycarol'
May 23,2018
Branch: Telford, 33 Church Street
Services: Sales (as a Vendor)
Sold price: £265000
Would you recommend?: Yes
Postcode: TF2
Branch: Telford, 33 Church Street
Sales (as a Vendor)
Sold price: £265000
Postcode: TF2
0
people found
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From initial consultation through to completion, we were fully supported and treated as individuals. We would recommend this branch and look forward to using them again in the near future....
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Comment on agent fees
Good
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5 Star Review
Apr 30,2018
By:
'Angela and Nigel'
Apr 30,2018
Branch: Walsall, 1 High Street
Services: Sales (as a Vendor)
Sold price: £230000
Would you recommend?: Yes
Postcode: WS9
Branch: Walsall, 1 High Street
Sales (as a Vendor)
Sold price: £230000
Postcode: WS9
0
people found
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Goodchilds recently sold our house in less than 1 week and the whole process through to completion was seamless and everything was dealt with in a very professional manner. We would have no hesitation in using Goodchilds Brownhills again ð
Angela and Nigel...
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Comment on agent fees
Very good
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5 Star Review
Apr 30,2018
By:
'Angela and Nigel'
Apr 30,2018
Branch: Walsall, 1 High Street
Services: Sales (as a Vendor)
Sold price: £230000
Would you recommend?: Yes
Postcode: WS9
Branch: Walsall, 1 High Street
Sales (as a Vendor)
Sold price: £230000
Postcode: WS9
0
people found
this helpful
Goodchilds recently sold our house in less than 1 week and the whole process through to completion was seamless and everything was dealt with in a very professional manner. We would have no hesitation in using Goodchilds Brownhills again ð
Angela and Nigel...
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Comment on agent fees
Very good
0
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“Very rude manager and poor customer service...”
1 Star Review
Apr 30,2018
By:
'de Guzman'
Apr 30,2018
Branch: Walsall, 200 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WS2
Branch: Walsall, 200 High Street
Lettings (as a Tenant)
Postcode: WS2
0
people found
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Called the letting agency today to let them know about the maintenance that needs to be done in our property that they are letting us in Walsall to report about the issues because it has been raised a couple of times but we did not ...
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Comment on agent fees
£120 annual fee to "process papers" with a very poor maintenance service
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“Unsatisfied Customer service...”
1 Star Review
Apr 20,2018
By:
'Nigel'
Apr 20,2018
Branch: Lichfield, 28 Bore Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WS13
Branch: Lichfield, 28 Bore Street
Lettings (as a Tenant)
Postcode: WS13
4
people found
this helpful
Having read previous reviews I am amazed this estate agent even has star reviews. I have dealt with goodchilds estate agents in lichfield recently and I am appalled at the behaviour from the staff and the rudeness. They don't return any emails I have sent ...
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“Get ready for a fight to get your money back...”
1 Star Review
Apr 20,2018
By:
'Mike'
Apr 20,2018
Branch: Lichfield, 28 Bore Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: WS14
Branch: Lichfield, 28 Bore Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: WS14
0
people found
this helpful
I'm writing this review on the day I finally received my £900 deposit back - after having ended my tenancy on January 3rd and gone through a dispute process to do so.
After I moved out, communications from Goodchilds basically ground to a halt (they weren't ...
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5 Star Review
Apr 13,2018
By:
'David M'
Apr 13,2018
Branch: Walsall, 1 High Street
Services: Sales (as a Vendor)
Sold price: £124500
Would you recommend?: Yes
Postcode: WS86
Branch: Walsall, 1 High Street
Sales (as a Vendor)
Sold price: £124500
Postcode: WS86
0
people found
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The service received from valuation through to sale and cmpletion was very good. Regular contact and updates, good feedback from viewings . A very professional approach to selling my property...
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Comment on agent fees
The deal structure suited me perfectly
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“We have actually used Goodchilds for nearly 7 years overall, for ......”
5 Star Review
Feb 21,2018
By:
'WATSON'
Feb 21,2018
Branch: Telford, 33 Church Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TF4
Branch: Telford, 33 Church Street
Sales (as a Vendor)
Postcode: TF4
0
people found
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We have actually used Goodchilds for nearly 7 years overall, for our old rented property and recently for the sale of our home. Nick Labocha is first class. Totally professional - an "up-front". We had a particularly stressful sale process with an incompetent solicitor and problems ...
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Comment on agent fees
Fees were in accordance with the quotation he gave us.1.25% plus VAT, but for the stress he carried on our behalf and the amount of extra work he personally undertook, he deserved far more !
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“I rented a property out through Goodchilds in Stoke, Rob ......”
5 Star Review
Feb 20,2018
By:
'n_lab1'
Feb 20,2018
Branch: Stoke on Trent, 42 Piccadilly
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: ST3
Branch: Stoke on Trent, 42 Piccadilly
Lettings (as a Landlord)
Rent PCM: £550
Postcode: ST3
0
people found
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I rented a property out through Goodchilds in Stoke, Rob came out and gave me some useful tips and information about renting. I was reluctant to rent my property at first but rob gave me plenty of reassurances and helped me find a good tenant....
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Comment on agent fees
The commission rates are good. No tenant find fees or re-let fees.
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“Used Nick and Sophie at the Goodchilds Telford branch to ......”
5 Star Review
Feb 20,2018
By:
'Rob'
Feb 20,2018
Branch: Telford, 33 Church Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TF7
Branch: Telford, 33 Church Street
Lettings (as a Landlord)
Postcode: TF7
0
people found
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Used Nick and Sophie at the Goodchilds Telford branch to deal with my rental property. Found me a tenant in less than a week and the service has been amazing, thank you!...
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Comment on agent fees
Good - no up front charges :)
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“Awful company/service would not recommend! Hiden fees throughout tenancy ......”
1 Star Review
Feb 19,2018
By:
'Megan'
Feb 19,2018
Branch: Walsall, 1 High Street
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: WV1
Branch: Walsall, 1 High Street
Lettings (as a Tenant)
Rent PCM: £500
Postcode: WV1
4
people found
this helpful
Awful company/service would not recommend! Hiden fees throughout tenancy agreement, e.g £75 to re new tenancy. £500 depoist of which we only recieved £230 back due to 'check out fee'. Problems in property which where not highlighted or resolved prior to moving in such as no ...
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Comment on agent fees
Bad
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“Purchased my first home through Goodchilds and they were very ......”
4 Star Review
Jan 31,2018
By:
'Dpizzaro'
Jan 31,2018
Branch: Stoke on Trent, 42 Piccadilly
Services: Sales (as a Buyer)
Sold price: £80000
Would you recommend?: Yes
Postcode: ST4
Branch: Stoke on Trent, 42 Piccadilly
Sales (as a Buyer)
Sold price: £80000
Postcode: ST4
0
people found
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Purchased my first home through Goodchilds and they were very helpful. Nothing seemed too much to ask off them. Reece was superb....
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N/A
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“Absolute embarrassment to the industry *Dont listen to instructions from ......”
1 Star Review
Jan 29,2018
By:
'Rayden Court'
Jan 29,2018
Branch: Cannock, 33 Market Place
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: No
Postcode: WS12
Branch: Cannock, 33 Market Place
Lettings (as a Landlord)
Rent PCM: £550
Postcode: WS12
1
people found
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Absolute embarrassment to the industry *Dont listen to instructions from the client, takes 3 weeks to respond to an e-mail (after daily phone calls), is never in the office and it would seem that he is generally "the only personal that can help".
The service was ...
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Comment on agent fees
Very high but even more unreasonable based on the service they provide.
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“Worked along Goodchilds in Hanley for 4 years now. They look ......”
5 Star Review
Jan 18,2018
By:
'CJ'
Jan 18,2018
Branch: Stoke on Trent, 42 Piccadilly
Services: Lettings (as a Landlord)
Rent PCM: £350
Would you recommend?: Yes
Postcode: ST1
Branch: Stoke on Trent, 42 Piccadilly
Lettings (as a Landlord)
Rent PCM: £350
Postcode: ST1
0
people found
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Worked along Goodchilds in Hanley for 4 years now. They look after my property portfolio. Rob is always on hand to assist me and give advice whenever needed....
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Comment on agent fees
Good
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“Never seemed to be in any rush and I was ......”
2 Star Review
Nov 09,2017
By:
'Daniel F'
Nov 09,2017
Branch: Walsall, 1 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: WS8
Branch: Walsall, 1 High Street
Sales (as a Vendor)
Postcode: WS8
2
people found
this helpful
Never seemed to be in any rush and I was the one doing all the calling around... Would call and they wud say call back but never did till it was too late... The best part of the whole experience was the guy who came ...
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Comment on agent fees
Not worth what we had to pay due to taking 7 months to complete on my property
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“Worst company and service ever!!!!! Left with a broken boiler ......”
1 Star Review
Oct 28,2017
By:
'Disgraceful Service!'
Oct 28,2017
Branch: Cannock, 33 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WS11
Branch: Cannock, 33 Market Place
Lettings (as a Tenant)
Postcode: WS11
1
people found
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Worst company and service ever!!!!!
Left with a broken boiler for 3 months!
Left with temporary electrical work for more than 6 months with potential fire risk- notified on numerous occasions and never bothered to Chase!
Had stress of bailiffs coming to the house because of the ...
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