The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.4/5, 1370 Reviews
36% Recommended
80% sales valuation accuracy
58% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 80.00% | 58.00% | £32,000 | £2,995,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 65 | 78 | 267 | 363 | 262 | 24 | 117 | 20 | 53 | 116 |
Foxtons
566 Chiswick High Road, London, Greater London
W4 5BE
020 7973 2020
By : 'Anna'
Branch : Wapping, 75 Wapping High Street
Services : 4
Would you recommend ? : Yes
Postcode : E1W
Amazing support from the team at Wapping during our flat purchase. Always happy to answer any questions and do repeat viewings as well has chase everyone to push our purchase though! Josh, Seda & Hena were all amazing. Thanks ... Read Full Review

By : 'Jodie'
Branch : London Bridge, 94 Borough High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
I cannot recommend Gabor and Eleanor (London Bridge) highly enough. From the very beginning of what turned out to be a very difficult sale, they were incredibly supportive, professional, and reassuring. What really stood out was not just their knowledge and efficiency, but the genuine care they ... Read Full Review
By : 'Isabella'
Branch : Chiswick, 225a Chiswick High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : UB6
I had an extremely frustrating and disappointing experience with Foxtons, specifically in relation to Jenny Foster. After already having my time wasted earlier in the process by being shown properties that did not match my clearly stated April movein date, I was later scheduled a viewing in ... Read Full Review
By : 'Werner'
Branch : London Bridge, 94 Borough High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE1
We recently completed a particularly complex property transaction, and I can honestly say we could not have done it without the outstanding support of this estate agent. From the outset, this was far from a straightforward sale. There were multiple parties involved, including the buyer, the ... Read Full Review
By : 'Jo'
Branch : Balham, 73-79 Balham High Road
Services : 3
Would you recommend ? : Yes
Postcode : SW4
Our sales negotiator (Joseph Noon) was amazing throughout the whole process of selling our property. He answered every question however trivial and supported us in what seemed like a long and emotional ... Read Full Review
By : 'Anima'
Branch : Kingston, 173-177 Clarence Street
Services : 8
Would you recommend ? : No
Postcode : KT2
If I could rate 0 stars, I would. This branch engages in predatory, illegal practices and cannot be trusted. We were explicitly promised in writing that our deposit was "fully refundable" to get us to pay. The moment they took our money (£5,000+), they trapped us. They are hyperresponsive (and ... Read Full Review
By : 'Anima'
Branch : Kingston, 173-177 Clarence Street
Services : 8
Would you recommend ? : No
Postcode : KT2
If I could rate 0 stars, I would. This branch engages in predatory, illegal practices and cannot be trusted. We were explicitly promised in writing that our deposit was "fully refundable" to get us to pay. The moment they took our money (£5,000+), they trapped us. They are hyperresponsive (and ... Read Full Review
By : 'Esra'
Branch : Islington, 355 Upper Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : N7
I want to warn anyone considering using Foxtons – Islington Branch. In my personal experience, they were far from transparent and relied heavily on pressure tactics and manipulation throughout the process. After my offer was accepted, I was bombarded with constant pressure — being told about “cash ... Read Full Review
By : 'Samson'
Branch : Vauxhall, 1-5 Wandsworth Road
Services : 8
Sold price : £1700
Would you recommend ? : No
Postcode : SE17
Here’s a detailed review you can use to warn others about your experience with Foxtons: --- ### **Foxtons Review – WORST ESTATE AGENCY AND SERVICE: ONLY CARE ABOUT MONEY** I strongly advise anyone considering Foxtons to think twice before using their services. My experience has been nothing ... Read Full Review
They take commission for money thats owed. Terrible service. Any good review must be made up by themselves.
By : 'Samson'
Branch : Vauxhall, 1-5 Wandsworth Road
Services : 8
Sold price : £1700
Would you recommend ? : No
Postcode : SE17
Here’s a detailed review you can use to warn others about your experience with Foxtons: --- ### **Foxtons Review – WORST ESTATE AGENCY AND SERVICE: ONLY CARE ABOUT MONEY** I strongly advise anyone considering Foxtons to think twice before using their services. My experience has been nothing ... Read Full Review
They take commission for money thats owed. Terrible service. Any good review must be made up by themselves.
By : 'Mr'
Branch : Chiswick, 225a Chiswick High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
CRAP , HAD ME WAITING 10 ... Read Full Review
By : 'Cristy'
Branch : Head Office, 566 Chiswick High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Extremely Stressful and Disappointing Experience I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing and unnecessarily stressful. Despite making payments promptly, I ... Read Full Review

By : 'Buyer'
Branch : Shoreditch, 86 - 90 Curtain Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NW5
Pushy, rude, didn't listen to me and kept speaking over me, kept trying to use scare tactics (saying I'd never be able to buy a place). Avoid this agent. I honestly can't believe that someone in a customer facing role would speak to prospective clients like he did. I will actively avoid Foxtons in ... Read Full Review
By : 'K'
Branch : Chiswick, 225a Chiswick High Road
Services : 8
Sold price : £1950
Would you recommend ? : No
Postcode : TW8
I had a really poor experience with Foxtons after ending my tenancy early. My landlord and I agreed (as allowed in the contract) that I could leave early with no fees, but Foxtons made the whole process a mess from start to finish. When my partner dropped off the keys on 7 August, we were told to ... Read Full Review
By : 'Appalled'
Branch : Stratford, 9 The Grove
Services : 8
Would you recommend ? : No
Postcode : E15
Don’t use Foxton Stratford to sell your property. Waited 3 weeks photography to happen, only the company to post absolutely rubbish photographs to advertise my property. This demonstrates their complete lack of care in selling your property. If they can’t even get this right, what can they do ... Read Full Review
By : 'David'
Branch : Temple Fortune, 1117 Finchley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
I was helped to secure my property by Samuel Stephens and Jamal Hussain. They made the entire process easy and were so quick to respond and answer questions. Their customer service was second to none! Highly ... Read Full Review
By : 'Manasije'
Branch : Hampstead, 47 Heath Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : NW3
We had a terrible experience with a short arranged through Foxtons UK (Hampstead office, with Kate Targosz). We booked and paid 100% in advance (plus deposit and charges) a onemonth flat, based on the photos and discussions. What we found on arrival was shocking: the flat was dirty, full of ... Read Full Review
By : 'Etienne'
Branch : Stratford, 9 The Grove
Services : 8
Sold price : £550000
Would you recommend ? : No
Postcode : E7
Our experience with Foxtons has been a nightmare. The Stratford branch listed and accepted our offer on a property without confirming that the person instructing them had the legal right to sell. Months later, we discovered that the actual owner never authorised the sale, leaving us thousands of ... Read Full Review


By : 'G.O.'
Branch : St Johns Wood, 98 St John\'s Wood Terrace
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
My experience with Foxtons, particularly with Hermione Williams (St John’s Wood) and Charlotte Ellis (West End), was very disappointing. When I rented my property, it was handed over in poor condition, unclean, missing furniture and with broken fixtures, yet instead of addressing these issues, the ... Read Full Review
By : 'P'
Branch : Earls Court, 239 Old Brompton Road
Services : 8
Would you recommend ? : No
Postcode : SW5
The initial experience with Foxton's was positive the letting agent was fantastic, personable and effective. Jamal Shamal listened to what we needed and only presented flats within our budget that met our specific needs. The problems came after moving in. The toilet sink was leaking and had ... Read Full Review
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Last updated at 12/3/2015, 10:11:41 AM by allAgents