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Foxtons

2.4/5, 1363 Reviews
36% Recommended

80% sales valuation accuracy

59% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale80.00%59.00%£32,000£2,995,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
6578267363260231162053114
Address

Foxtons
566 Chiswick High RoadLondon, Greater London
W4 5BE
020 7973 2020

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 20:00
  2. 09:00 - 20:00
  3. 09:00 - 20:00
  4. 09:00 - 20:00
  5. 09:00 - 20:00
  6. 09:00 - 17:00
  7. 09:00 - 17:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Foxtons Branches (View All 68)
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1 Star Review

By : 'Esra'
Branch : Islington, 355 Upper Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : N7

2 Dec 2025
People found this helpful

I want to warn anyone considering using Foxtons – Islington Branch. In my personal experience, they were far from transparent and relied heavily on pressure tactics and manipulation throughout the process. After my offer was accepted, I was bombarded with constant pressure — being told about “cash ... Read Full Review

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WORST ESTATE AGENCY AND ...

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1 Star Review

By : 'Samson'
Branch : Vauxhall, 1-5 Wandsworth Road
Services : 8
Sold price : £1700
Would you recommend ? : No
Postcode : SE17

1 Dec 2025
People found this helpful

Here’s a detailed review you can use to warn others about your experience with Foxtons: --- ### **Foxtons Review – WORST ESTATE AGENCY AND SERVICE: ONLY CARE ABOUT MONEY** I strongly advise anyone considering Foxtons to think twice before using their services. My experience has been nothing ... Read Full Review


Comments on Agent Fees

They take commission for money thats owed. Terrible service. Any good review must be made up by themselves.

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WORST ESTATE AGENCY AND ...

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1 Star Review

By : 'Samson'
Branch : Vauxhall, 1-5 Wandsworth Road
Services : 8
Sold price : £1700
Would you recommend ? : No
Postcode : SE17

1 Dec 2025
People found this helpful

Here’s a detailed review you can use to warn others about your experience with Foxtons: --- ### **Foxtons Review – WORST ESTATE AGENCY AND SERVICE: ONLY CARE ABOUT MONEY** I strongly advise anyone considering Foxtons to think twice before using their services. My experience has been nothing ... Read Full Review


Comments on Agent Fees

They take commission for money thats owed. Terrible service. Any good review must be made up by themselves.

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CRAP , HAD ME WAITING 10 ...

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1 Star Review

By : 'Mr'
Branch : Chiswick, 225a Chiswick High Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No

28 Nov 2025
People found this helpful

CRAP , HAD ME WAITING 10 ... Read Full Review

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Appaling ...

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1 Star Review

By : 'Cristy'
Branch : Head Office, 566 Chiswick High Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No

9 Nov 2025
People found this helpful

Extremely Stressful and Disappointing Experience I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing and unnecessarily stressful. Despite making payments promptly, I ... Read Full Review

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Absolutely horrible ...

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1 Star Review
UserName

By : 'Buyer'
Branch : Shoreditch, 86 - 90 Curtain Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NW5

27 Oct 2025
People found this helpful1

Pushy, rude, didn't listen to me and kept speaking over me, kept trying to use scare tactics (saying I'd never be able to buy a place). Avoid this agent. I honestly can't believe that someone in a customer facing role would speak to prospective clients like he did. I will actively avoid Foxtons in ... Read Full Review

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Completely mismanaged end of ...

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1 Star Review

By : 'K'
Branch : Chiswick, 225a Chiswick High Road
Services : 8
Sold price : £1950
Would you recommend ? : No
Postcode : TW8

9 Oct 2025
People found this helpful

I had a really poor experience with Foxtons after ending my tenancy early. My landlord and I agreed (as allowed in the contract) that I could leave early with no fees, but Foxtons made the whole process a mess from start to finish. When my partner dropped off the keys on 7 August, we were told to ... Read Full Review

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Don’t use to sell your ...

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1 Star Review

By : 'Appalled'
Branch : Stratford, 9 The Grove
Services : 8
Would you recommend ? : No
Postcode : E15

29 Sept 2025
People found this helpful

Don’t use Foxton Stratford to sell your property. Waited 3 weeks photography to happen, only the company to post absolutely rubbish photographs to advertise my property. This demonstrates their complete lack of care in selling your property. If they can’t even get this right, what can they do ... Read Full Review

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Amazing Customer ...

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5 Star Review

By : 'David'
Branch : Temple Fortune, 1117 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : No

20 Sept 2025
People found this helpful

I was helped to secure my property by Samuel Stephens and Jamal Hussain. They made the entire process easy and were so quick to respond and answer questions. Their customer service was second to none! Highly ... Read Full Review

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Terrible Experience with ...

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1 Star Review

By : 'Manasije'
Branch : Hampstead, 47 Heath Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NW3

18 Sept 2025
People found this helpful

We had a terrible experience with a short arranged through Foxtons UK (Hampstead office, with Kate Targosz). We booked and paid 100% in advance (plus deposit and charges) a onemonth flat, based on the photos and discussions. What we found on arrival was shocking: the flat was dirty, full of ... Read Full Review

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Foxtons Took Instructions ...

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1 Star Review

By : 'Etienne'
Branch : Stratford, 9 The Grove
Services : 8
Sold price : £550000
Would you recommend ? : No
Postcode : E7

26 Aug 2025
People found this helpful

Our experience with Foxtons has been a nightmare. The Stratford branch listed and accepted our offer on a property without confirming that the person instructing them had the legal right to sell. Months later, we discovered that the actual owner never authorised the sale, leaving us thousands of ... Read Full Review

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Misled About Property Sale ...

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1 Star Review
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UserName

By : 'G.O.'
Branch : St Johns Wood, 98 St John\'s Wood Terrace
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No

22 Aug 2025
People found this helpful0

My experience with Foxtons, particularly with Hermione Williams (St John’s Wood) and Charlotte Ellis (West End), was very disappointing. When I rented my property, it was handed over in poor condition, unclean, missing furniture and with broken fixtures, yet instead of addressing these issues, the ... Read Full Review

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Foxtons Property Management ...

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2 Star Review

By : 'P'
Branch : Earls Court, 239 Old Brompton Road
Services : 8
Would you recommend ? : No
Postcode : SW5

29 Jul 2025
People found this helpful

The initial experience with Foxton's was positive the letting agent was fantastic, personable and effective. Jamal Shamal listened to what we needed and only presented flats within our budget that met our specific needs. The problems came after moving in. The toilet sink was leaking and had ... Read Full Review

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Foxtons Wimbledon is a ...

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1 Star Review

By : 'Mr'
Branch : Wimbledon, 55 Wimbledon Hill Road
Services : 3
Would you recommend ? : No
Postcode : SW19

17 Jul 2025
People found this helpful

Foxtons Wimbledon is a joke. No communication, poor service and contradicting information. I'm taking legal action breach of contact. I would not recommend them to ... Read Full Review

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Extremely Disappointing ...

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1 Star Review

By : 'Mohammad'
Branch : Canary Wharf, Unit 2, 20 Canada Square
Services : Sales( As a Buyer )
Would you recommend ? : No

16 Jul 2025
People found this helpful

I am writing this review to strongly warn any landlord considering using Foxtons Canary Wharf letting or managing their property. My experience with them has been an absolute nightmare from start to finish, causing me significant financial loss and damage to my property. 1. Utter Failure in ... Read Full Review

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Extremely Disappointing ...

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1 Star Review

By : 'Mohammad'
Branch : Canary Wharf, Unit 2, 20 Canada Square
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : E16

16 Jul 2025
People found this helpful

I am writing this review to strongly warn any landlord considering using Foxtons Canary Wharf letting or managing their property. My experience with them has been an absolute nightmare from start to finish, causing me significant financial loss and damage to my property. 1. Utter Failure in ... Read Full Review

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Not for first time ...

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1 Star Review

By : 'A'
Branch : Streatham, 82 Streatham High Street
Services : 8
Sold price : £225000
Would you recommend ? : No
Postcode : SW16

16 May 2025
People found this helpful

Had contacted them viewing a property listed in Streatham . Made me wait over a whole week, even though I wanted to initially put an offer and get it done. They waited until the listing had more and more people as they wanted to juice out whoever offered the most , why list the property at 225 and ... Read Full Review

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Discriminated as a first time ...

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1 Star Review

By : 'A'
Branch : Streatham, 82 Streatham High Street
Services : 4
Would you recommend ? : No
Postcode : SW16

16 May 2025
People found this helpful

Discriminated as a first time buyer. Weren’t fair , given suspicious verdict how each time the offer was 2000 above mine ... Read Full Review

Comments (0)Was this helpful?:
Worst experience - ...

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1 Star Review

By : 'SK'
Branch : Camden, 120 Parkway
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NW1

28 Apr 2025
People found this helpful

Foxtons conduct was dishonest and unprofessional from start to finish. They initially stood out by offering a much higher valuation my property than any other local agent on Parkway. When I questioned this, they confidently reassured me and promised weekly updates, persuading me to sign a 12week ... Read Full Review


Comments on Agent Fees

Overvalue your property to get you to sign, ignore you for weeks.

Comments (0)Was this helpful?:
Beware of Sarah McGuinness ...

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1 Star Review

By : 'Pan'
Branch : St Johns Wood, 98 St John\'s Wood Terrace
Services : 1518
Sold price : £1400
Would you recommend ? : No
Postcode : NW6

24 Apr 2025
People found this helpful

I have had the worst experience possible with their St Johns wood agent Sarah McGuinness. Sarah reached out to me and put on the fakest nice behaviour only in the beginning and invited me to go view a few properties with her. I eventually showed an interest in one of the properties which I ... Read Full Review

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1 - 20 of 1363 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/3/2015, 10:11:41 AM by allAgents

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