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The UK's Largest Customer Review Website for the Property Industry
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2.4/5, 38 Reviews
75% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
43% sales fee satisfaction
43% letting fee satisfaction
Featherstone Leigh
46-48 Heath Road, Twickenham, Greater London
TW1 4BY
020 8744 0595
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
1 | 3 | 3 | 16 | 6 | 0 | 3 | 1 | 1 | 4 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 43% | £411,000 | £4,000,000 |
Lettings | 100% | 43% | £1,100 | £2,950 |
Daniela
Erica
By : 'RdS'
Branch : Twickenham, 46-48 Heath Road
Services : Sales( As a Vendor )
Sold price : £820000
Would you recommend ? : Yes
Postcode : TW2
I wholeheartedly recommend Erika Hopkins and her team at the Twickenham branch of Featherstone Leigh. Not only did they get a top price for our house in our road but they then held the sale together in a very difficult chain and kept our confidence and spirits up all the way through to completion. ... Read Full Review
Daniela
By : 'Natalie'
Branch : Twickenham, 46-48 Heath Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW1
Excellent experience with Featherstone Leigh, Twickenham agency. Daniela Benrimoj helped us so much! All the process of buying property was fast and well organized,all emails were answered on time. Daniela is very attentive and professional. Our best ... Read Full Review
By : 'Alesia'
Branch : Twickenham, 46-48 Heath Road
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : TW1
The worst agency in the world is Featherstone Leigh Twickenham!!! Please don’t ever use their services!!! Natasha -1 Star! I can’t believe that it can be so ... Read Full Review
Daniela
By : 'Claudine'
Branch : Twickenham, 46-48 Heath Road
Services : Sales( As a Vendor )
Sold price : £495000
Would you recommend ? : Yes
Postcode : TW2
We used Featherstone Leigh as part of a six strong, multi agency agreement when we needed to sell our flat urgently. Beth and Daniella far outshone the competition with excellent communication, very well qualified viewings and a phenomenal service all round. Once we entered into negotiations, Beth ... Read Full Review
Daniela
By : 'Jo'
Branch : Twickenham, 46-48 Heath Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW1
We recently bought through Featherstone-Leigh in Twickenham. Daniela was helpful and responsive throughout and kept us informed at every stage. It also helped that the sellers were also very decent and communicative people so all in all it is was as stress-free as these things can be. Thank you ... Read Full Review
Erica
By : 'Ann'
Branch : Twickenham, 46-48 Heath Road
Services : Sales( As a Vendor )
Sold price : £2400000
Would you recommend ? : Yes
Postcode : TW1
Featherstone Leigh were very professional, friendly and helpful from the word go. We initially dealt with Erica Hopkins and then Daniela Benrimoj who kept us fully updated at every stage of our sale and helped to make the whole process less stressful. Thank you Daniela and the rest of your ... Read Full Review
Jo
By : 'Thomas'
Branch : Richmond, 1 Royal Parade, Station Approach
Services : Land & New Homes
Sold price : £4000000
Would you recommend ? : Yes
Postcode : TW9
Really enjoyed my experience with Featherstone Leigh. Jo in the Kew office was a delight and I really felt like I was in a cozy and kind village, certainly not London! I feel like one of the locals now and would recommend to a friend/ family ... Read Full Review
Phoebe
Diana
By : 'Peter'
Branch : Teddington, 35 High Street
Services : Letting( As a Tenant )
Rent PCM : £2950
Would you recommend ? : No
Postcode : TW11
If there was a zero star these muppets would get it! Typical wide-boy attitude ...above the law and tenants (the customers) are treated like peasants. Well, their treatment of our family, on behalf of their landlord client, will not only cost them their reputation ...although it’s clear ... Read Full Review
Celia
By : 'Lindsay'
Branch : Twickenham, 46-48 Heath Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TW1
Absolutely brilliant service - Twickenham branch .from Celia Abbott.. seamless prowess from start to finish. Professional and very friendly .. would highly ... Read Full Review
By : 'Amber'
Branch : Richmond, 15 Sheen Road
Services : Letting( As a Tenant )
Rent PCM : £2050
Would you recommend ? : No
Postcode : TW10
Illegal, immoral, incompetent - DO NOT USE If I could 0 star, I would. Didn't send offers to the landlord, despite being legally obliged to. Got caught sending emails written to the landlord to us, the tenant, by accident, trying to get more money out of us. Repeatedly tried to get us ... Read Full Review
By : James
6 Sept 2019Yes -i've had the same...
By : 'Mark'
Branch : Kingston Upon Thames, 32 High Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : KT2
AVOID USING RICHARD PORTER AT ALL COSTS. Being part of a chain, i cannot begin to tell you the number of headaches and unnecessary issues we encountered as a result of buying a house through Richard at Featherstone Leigh. His attitude was so lackadaisical it was literally like he was asleep the ... Read Full Review
By : 'Karina'
Branch : Richmond, 24 Red Lion Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW9
sharks who took it upon themselves to switch my energy supplier to Spark for a financial kickback without my ... Read Full Review
By : 'Casey'
Branch : London, 253 Lavender Hill
Services : Letting( As a Tenant )
Rent PCM : £1725
Would you recommend ? : No
Postcode : SW11
Terrible with a light topping of non empathy. We've had half a dozen issues since moving in and three months down the line, nothing is solved. Cold showers Taps not working in kitchen Broken cooker Windows don't open (don't worry, it's only summer) Broken toilet ... Read Full Review
By : 'John.'
Branch : Richmond, Second Floor
34 Hill Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Good service, polite people and good communication. Could not ask more from a letting agency for finding a place to ... Read Full Review
By : 'Agent'
Branch : Richmond, 1 Royal Parade, Station Approach
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW80
I simply can not put into words how awful Featherstone Leigh is. Those working in the Kew and Chiswick branches are highly unprofessional, deceitful and completely clueless. I have never dealt with such infuriating people, who can only be described as stupid. Avoid at all ... Read Full Review
Bad
Danielle
By : 'Mrs'
Branch : Teddington, 35 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
From the initial valuation of the property by Dan Johnson, Associate Director at Teddington, Mx. Branch, through to the final details of Sale the Sales Team kept me informed and always responded quickly to any email or phone call. I felt totally free to negotiate the sale price of the property and ... Read Full Review
Acceptable
Rachel
By : 'Victim'
Branch : Kingston upon Thames, 179 Clarence Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : KT2
Customer service zero , trying to take advantage from your deposit that you have to chase them Horrible experience and I felt like victim .,, everything for the Landloard which was difficult to contact as ... Read Full Review
Extremely high for the service
Stewart
By : 'Bikegirl'
Branch : London, 253 Lavender Hill
Services : Sales( As a Vendor )
Sold price : £411000
Would you recommend ? : Yes
Postcode : SW11
We chose FL Battersea to sell my flat as they offered the most realistic valuation. We were mainly dealing with Stewart Harrison with whom we developed a good relationship and efficient communication. We were not only kept up to date while the property was on the market but also given valuable ... Read Full Review
Fair
By : 'Mrs'
Branch : Richmond, 15 Sheen Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW14
This agent has acted disgracefully since we have rented a property from them. They have been misleading with the nature/length of contract, withheld direct contact with the Landlord, slow at responding to queries and issues in the house. Do not use ... Read Full Review
Given the service - high
By : '1285'
Branch : Richmond, 24 Red Lion Street
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : No
Postcode : TW9
Terrible service from FL. They have frequently changed my property manager without telling me or passing on any information with issues experienced. It took them 4 months to fix an issue with a tv, the issue reappeared and was reported to them over 7 months ago with no date as to when this will ... Read Full Review