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Empire Property Management Ltd

2.4/5, 14 Reviews
33% Recommended

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*AVOID* Unclean apartment - ...

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1 Star Review

By : 'Paula'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Other (Holiday rental)
Would you recommend ? : No
Postcode : B1

7 Apr 2024
People found this helpful0

*AVOID* Empire, lettings & property company failed this apartment with shocking housekeeping/lack of it. When attempting to use neatly rolled towels placed on the bed, it was evident someone had utilised a towel as toilet paper!! I found it difficult to believe the cleaner would not see ... Read Full Review

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No show on confirmed booking ...

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1 Star Review

By : 'Saqib'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : B25

9 Mar 2022
People found this helpful4

I was confirmed for a viewing to purchase a property by Paul Tanner. When we went to the property at the set time, there was nobody there. We spoke with the customer service and Paul called back. Instead of apologising for not showing up he was rude over the phone. He made it sound if it was our ... Read Full Review

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I'm unable to recommend ...

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2 Star Review

By : 'Nursey'
Branch : Birmingham ,Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (As a Tenant)
Rent PCM : £390
Would you recommend ? : No
Postcode : B29

2 Jul 2021
People found this helpful3

I'm unable to recommend Empire as my experience was poor and caused me a lot of stress. The issues I experienced were as follows: - DIRTY/LACK OF CLEANING On moving in to my room, I found a toenail on the floor. Lovely start. The advertised cleaner did nothing (when she did turn up). She ... Read Full Review


Comments on Agent Fees

Fees weren't excessive: 130GBP holding deposit & received confirmation of payment by email. I refused to pay a reference fee (which they were going to take out of my deposit!) - luckily this would be illegal now anyway.

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The Tyranny against Tenants ...

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1 Star Review

By : 'T-Ruth'
Branch : Coventry, 53 Walsgrave Road
Services : Letting (As a Tenant)
Rent PCM : £440
Would you recommend ? : No
Postcode : B29

14 Jun 2021
People found this helpful1

The Tyranny against Tenants award goes too: Axis Property Management of Grantham The sun shines bright when you first meet this Company. Nothing is too much trouble. They swarm in like a Swat team and do all the repairs. They are even on hand at the weekend; not interfering with rooms; ... Read Full Review

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Terrible experience. Freezing ...

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1 Star Review

By : 'Tenant'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (As a Tenant)
Rent PCM : £425
Would you recommend ? : No
Postcode : B23

11 Feb 2021
People found this helpful3

Terrible experience. Freezing house, mould everywhere. Don’t rent with these, ever! Letting agent staff are rude and don’t care, wasn’t even given landlords contacts for weekend ... Read Full Review

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Thank you for doing such a ...

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5 Star Review

By : 'Spirid'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (Accounts)
Would you recommend ? : Yes
Postcode : E1

23 Aug 2020
People found this helpful0

Management by Empire LPM comes with a consistent level of attention to detail, transparency and reliability. The team are always friendly and helpful. Thank you for doing such a great ... Read Full Review

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Empire went above and beyond ...

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5 Star Review

By : 'George'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (As a Owner)
Rent PCM : £30000
Would you recommend ? : Yes
Postcode : E15

22 Aug 2020
People found this helpful0

Empire went above and beyond to find a tenant within a few days of our property being on the market and negotiated a good deal which works for us and the ... Read Full Review

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I would definitely recommend ...

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5 Star Review

By : 'Mark'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : B1

21 Aug 2020
People found this helpful0

I would definitely recommend any landlord to make use of the services that Empire property management provides. They are doing an amazing job in managing our ... Read Full Review

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Great service from start to ...

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5 Star Review

By : 'Nick'
Branch : Coventry, 53 Walsgrave Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CV3

13 Aug 2020
People found this helpful0

Empire helped me out when another agent let me down by double booking a property I was due to move into. Very fair and courteous throughout. Repairs dealt with instantly. Deposit was returned as per terms and fairly. Would not hesitate to ... Read Full Review


Comments on Agent Fees

Great

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If your a tenant do not get ...

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1 Star Review

By : 'TREAT'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (As a Tenant)
Rent PCM : £375
Would you recommend ? : No
Postcode : B29

26 Mar 2020
People found this helpful19

If your a tenant do not get involved with these false faced- two sides of a Clown- part Human part 'stone cold' Evil Manic Machines! Clearly lacking in human emotions such as respect, compassion, consideration. It will 'not' be a peaceful stay atall! With in days of moving ... Read Full Review

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By : Randy Lahey

6 May 2020

Agreed. Absolutely horrific company. I have 4 separate videos recorded from a security device in my room of Paul tanner (owner) freely going into my room......


Circus ...

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1 Star Review

By : 'Concerned'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B90

13 May 2019
People found this helpful6

I had the unfortunate experience of living in a property "managed" by Empire. During that time they were slow to respond to repair requests, tried to increase rent without following statutory processes and failed to provide consistent heating and hot water in the property. They also ... Read Full Review

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Lots of issues with the ...

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2 Star Review

By : 'Nursey'
Branch : Birmingham, Suite 2 Chamberlain Building 36 Frederick St
Services : Letting (As a Tenant)
Would you recommend ? : No

24 Apr 2019
People found this helpful2

I'm unable to recommend Empire as my experience was poor and caused me a lot of stress. The issues I experienced were as follows: - CLEANING On moving in to my room, I found a toenail on the floor. Lovely start. The advertised house 'cleaner' did almost nothing (when she ... Read Full Review

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* COMPULSIVE LIAR, DISGUSTING ...

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1 Star Review
UserName

By : 'Savvie0987'
Branch : Coventry, 53 Walsgrave Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CV1

18 Jan 2018
People found this helpful3

* COMPULSIVE LIAR, DISGUSTING AND VILE INDIVIDUAL. This guy does not know how to tell the truth, how he sleeps at night is beyond me. Kept our deposit and ignored all forms of communication. If I knew were he lived I would gladly tell his parents/wife what a dishonest person they have ... Read Full Review


Comments on Agent Fees

Horrendous

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Randeep Mann(the proprietor) ...

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1 Star Review
UserName

By : 'Subramanian'
Branch : Coventry, 53 Walsgrave Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CV1

12 Sept 2017
People found this helpful2

Randeep Mann(the proprietor) is a scamster. A professional sweet talker, he is all lies and nothing else. The deposit was never returned. No response to emails and phone calls. He's a cheat. Give them a miss if you want your money safe. Even the agreement was made under false name of KHJ ... Read Full Review


Comments on Agent Fees

he's a cheat and a scamster. Fees too high

Comments (2)Was this helpful?:

By : Geoffrey

2 May 2018

We may be able to help get your deposit back if it was not protected....


1 - 14 of 14 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Empire Property Management Ltd

Regional Awards Won by Empire Property Management Ltd

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