Douglas Allen

Avoid at all costs - Walthamstow is awash with Estate Agents, I made the mistake of going with Douglas Allen much to my regret and cost - both financial and emotional. Their rates are ridiculously high ( I later found out ), they do the bare minimum and their sales progression is worse than a ... Read Full Review

As polite as possible on the phone couldn't be helpful enough,that all changed the instant she came through the door. After cutting her off from her rehearsed script her attitude became nasty and to be frank rude obnoxious and frankly she must of thought she was talking to one of her hoody friends. ... Read Full Review

Hi, I would not recommend using this agent as a buyer for the reason being that as the buyer of closed bids you have to then pay sellers fee's which is 3%. Although beforehand you are made aware of this i believe it to be immoral practice and unfair, as a buyer you should not be subjected to ... Read Full Review

Poor customer service, extreamly poor progression management, missed finding out some really important information about potential buyers and their situation until its too late to pull out of what has become a horrendous sale. Lack of ownership and just well below ... Read Full Review

all in all...very poor....no communication, unprofessional practices and untrustworthy. put an offer in for a ig5 property, told it was refused and house no longer on market. then never returned my phone calls. low and behold 5 months later the house was sold for 25,000 under my offer price! ... Read Full Review

It's without surprise that I've found Douglas Allen to be an awful estate agent. We should have listened to our own judgement to begin with when we were approached about selling our flat as Sale By Tender. We considered the practice totally immoral, but were talked round in to doing it by Dan. ... Read Full Review

At first I thought that the customer service from this Estate Agent was excellent with them being able to refer me using their solicitors (who are not very customer focused as I have trouble trying to contact them and have therefore terminated them) and their mortgage advisor (who was not highly ... Read Full Review

We were currently renting with the council and paying full rent but we werent getting the service we needed so we decided to go anf private rent and we serched on the internet for properties in pontefract that accepted pets we found alot that didnt unfortunately. We then went into to our local ... Read Full Review

Mr. Goldsworthy has from day one impressed us with his excellent knowledge of the area. and accepted our own valuation as marketable. He actually informed us how long the property would be sold, and he was proven right. for me an impressive feat. The office arranged for a photographer, and were ... Read Full Review

thought the whole thing was a shambles to be perfectly honest. 2 things... 1) i picked these because out of the 3 agents i had round, they told me they would only charge me £150 to sell my house. What they didnt explain properly was that they charged my buyer a whopping £6000 as well. When i ... Read Full Review

I was about to sell my newly renovated one-bed flat in South Woodford and invited estate agents round to view. Steve Ford from Douglas Allen in Woodford Green stood out straight away, explaining the current market and suggesting a realistic price for the property. He has a friendly, no-nonsense, ... Read Full Review

My initial visit from Ray was very informative, he managed to get a large number of viewings arranged within just 12 hours! I had many offers that day and he went on to get the best price...above the original asking price. Once the sale started to go through, Jade and Janine were on the case. They ... Read Full Review

I had the misfortune to deal with Douglas Allen in wickford as I wanted to purchase a repossession which they were managing. They are dishonest and told me blatant lies, costing me a significant amount of money and extreme distress. Steer clear of them. If you have no option but to deal with them ... Read Full Review

From the first call to discuss a valuation with the prospect of a sale, we found Douglas Allen very attentive with lots of advice and friendliness which puts you at ease especially Stephen Ford who was very knowledgeable about the area and the current market trends, and sale prices in this area. Mr ... Read Full Review

We first got onto the property ladder when we purchased from Douglas Allen Woodford Green in 2009. We were originally in the process of buying another property with the Douglas Allen Wanstead branch but were gazumped and were anxious to have dealings with them again. However on meeting Robin at ... Read Full Review

I have just sold my property through the Loughton branch before I moved to Spain. I sold by tender which worked very well and got me as much money as possible to start my project in Spain. From start to finish the process was very easy and little hassle only having a couple of open houses which ... Read Full Review

We were very pleased with the way the sale progressed. Steve, the Branch Manager was very helpful and always dealt with any queries promptly. Khaleesha, the senior Sales Consultant, was always very friendly and took time to deal with any concerns we had. The staff at Woodford made a very ... Read Full Review

Nathan and his staff we're excellent. Nathan did the initial visit and was very professional and friendly. I felt he could be trusted. We we're kept upto date with good information and the two ladies who showed people around on the open day were efficient and ... Read Full Review

Within 5 days of our initial meeting with Stephen Ford we had an offer in excess of the asking price from qualified buyers, with no property to sell. Our property was only marketed to prospective buyers already on Douglas Allen's books, it was not placed on the open market. They organised an ... Read Full Review

We bought a house in Wanstead though Douglas Allen and, I would readily use and recommend Nathan as an excellent Estate agent who will work very hard to get to a positive outcome, where both buyer and seller feel like a winner. He comes across as very genuine, which is more than could be said for ... Read Full Review