The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 19 Reviews
100% Recommended
88% sales valuation accuracy
77% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 88.00% | 77.00% | £135,000 | £505,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 2 | 3 | 6 | 0 | 1 | 1 | 0 | 4 |
Dale Eddison
52-54 Kirkgate, Otley, Yorkshire
LS21 3HJ
01943 465465



By : 'Tor'
Branch : Skipton, 84 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BD23
The process of booking a viewing was extreme to the point I nearly abandoned my attempt and interest in the property. An excessive 'tick box' excercise of totally irrelevant levels to view a home. A great example of a head office that implemetns a process whilst forgetting their ... Read Full Review
By : 'Sheila'
Branch : Otley, 52-54 Kirkgate
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : LS20
Every member of staff I dealt with throughout the process were knowledgeable,helpful and always answered my questions promptly and professionally.The service was faultless.They May charge a little more commission than other agents but they delivered when others had failed.Would not hesitate to ... Read Full Review

By : 'Don’t'
Branch : Skipton, 84 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BT26
Incompetent and unprofessional. Estate agents that have no interest in getting back to you as promised, and a very rude ... Read Full Review

By : 'Bridget'
Branch : Skipton, 84 High Street
Services : Sales (As a Buyer)
Sold price : £255000
Would you recommend ? : Yes
Postcode : BD23
We have just completed on a house in Gargrave being sold by Dale Eddison Skipton. Throughout the process the staff have been exceptional especially Laura who has gone above and beyond to help us . The purchase went through quickly, in part I believe, due to the staff being on the ball, ... Read Full Review

By : 'Rhys'
Branch : Otley, 52-54 Kirkgate
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : LS21
We have just sold our home using Dale Eddison Otley and would like to express my delight with their service over the past 3 months. Especially Liz and Abigail have been fantastic to deal with and I'd have no hesitation to recommend them to anyone wanting to sell their home. Thank you once ... Read Full Review

By : 'John'
Branch : Ilkley, 15 The Grove
Services : 20
Sold price : £260000
Would you recommend ? : No
Postcode : LS29
If I could give no stars, I would. Disgraceful, unprofessional behaviour and misrepresentation to the vendors by Phoebe meant my 90-year-old mother-in-law’s offer on a property was declined. Total lack of transparency and inept service by Dale ... Read Full Review
By : 'Jo'
Branch : Skipton, 84 High Street
Services : Sales (As a Vendor)
Sold price : £135000
Would you recommend ? : Yes
Postcode : BD20
I've both bought and sold properties through Dale Eddison in the last year and they have been brilliant! Unusually good things they have done include returning our many requests for updates, chasing solicitors, covering for each other when someone is on holiday and being brilliantly ... Read Full Review

By : 'Maggie'
Branch : Skipton, 84 High Street
Services : Sales (As a Vendor)
Sold price : £215000
Would you recommend ? : Yes
Postcode : BD20
I have been very pleased with the service offered by Dale Eddison Skipton. I have recently both sold and bought a property through them. I have been particularly pleased with Ellie Dunning. She has been thoroughly professional and when she didn't know the answer to any of my questions has ... Read Full Review
By : 'Paul'
Branch : Skipton, 84 High Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £325000
Would you recommend ? : No
Postcode : BD20
This company have just talked a home owner OUT of a solid sale. We had done a deal for a house. Offered asking price. We have sold our house and have no chain and we are ready to go. The homeowners accepted...but then the very next day we are told that the estate agents have told them to keep doing ... Read Full Review
By : 'Alison'
Branch : Ilkley, 15 The Grove
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : LS29
I have read previous comments which appear to be a bit harsh and unfair in my opinion. And this is certainly not my experience of Dale Eddison Ilkley. During my tenancy I have been extremely well treated by caring and professional people from start to finish and received my deposit back in full ... Read Full Review
I think the fees are fair.
By : 'Cosmin'
Branch : Ilkley, 15 The Grove
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : No
Postcode : LS29
Dale Eddison is a disgrace. They don't care about the law and tenants. They only care about the landlord because he is the one giving more money. I would not recommend anyone to let with them. At the end of the tenancy they will side with the landlord and do whatever the landlord pleases ... Read Full Review
Expensive

By : 'Lauren'
Branch : Skipton, 84 High Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : LS21
I would give no stars if possible. They manage my property as I am not in the country and it took them over six months with me asking continuously to arrange for a small leak in the roof to be fixed. Therefore causing more internal damage. However when it came to payment they contacted my insurance ... Read Full Review

By : 'Petbrid'
Branch : Otley ,52-54 Kirkgate
Services : Letting (As a Tenant)
Rent PCM : £535
Would you recommend ? : Yes
Postcode : BD20
Very unprofessional company , deal with them at your peril. I am due to collect the keys on Friday 30th June (3days time) and I have just received a phone call saying that the owners of the property have changed their mind. No apologies no reasons no care whatsoever. They have nearly �4000 of my ... Read Full Review
Extortionate
By : CrittersUniverse
16 Oct 2018Appalling letting agents. A staff member broke an item in her final inspection at the end of a tenancy, admitted this and then mislead the deposit dispute service and tried to get the tenant to pay...
By : 'GEW'
Branch : Ilkley, 15 The Grove
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : No
Postcode : LS20
Landlords BEWARE ! This agent does not use bacs/ electronic payment methods to pay landlords. They use cheque. I've been a landlord for over a decade and I'm staggered. The worst part of this is, they don't tell you they pay by cheque. Not when you first enquire about their services, not on ... Read Full Review
By : 'LZ'
Branch : Ilkley, 15 The Grove
Services : Sales (As a Buyer)
Sold price : £505000
Would you recommend ? : No
Postcode : LS29
Reinforcing estate agent stereotypes - liars that are only out for themselves. Viewed a property which we fell in love with - told the agents our position in terms of what we could pay, and they responded as if we were wasting their time. We were treated like idiots. The house did eventually sell, ... Read Full Review
By : William Eddison
22 Jan 2016Unfair, Unsubstantiated and interesting that we can find no record of a Laura - Jane Zielinska ever viewing one of our properties. If you would like to make a formal complaint then please contact the ...
By : 'Prospective'
Branch : Otley ,52-54 Kirkgate
Services : Sales (As a Vendor)
Sold price : £156000
Would you recommend ? : Yes
Postcode : LS20
I chose this agent to sell my house, on the basis of a positive experience as a prospective purchaser. Although I ended up not buying that particular house, I felt that I was treated with great professionalism. In addition, of all the local agents, Dale Eddison consistently sent me particulars of ... Read Full Review
By : 'Jimmy'
Branch : Ilkley, 15 The Grove
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : LS19
As a previous renter of theirs I have direct experience of how dishonest and manipulative they can behave when you subsequently spend a long time trying to get your deposit back. They are relatively professional when you are in the property, but when the process of leaving begins they are not to be ... Read Full Review
Been honest and fair when checking out from the property, and acted upon all information within a timely manner.

By : 'Miguel'
Branch : Ilkley, 15 The Grove
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS29
Terrible agency, lack of communication and diligence.. All the things needed for a good agent. Slow to respond or not at all.. Do not use for renting! They are with holding our deposit because of an incident regarding lost keys that were returned via Royal Mail, Dale Eddison have been ... Read Full Review


By : 'Claire'
Branch : Otley, 52-54 Kirkgate
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS21
We have recently completed a successful sale of our property with Dale Eddison, following a previous period of time for sale with another agent. At the initial valuation, Gary gave us pointers on things to improve in our house. They sent only genuine viewers to see our property and were prompt ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 11/1/2018, 3:41:34 AM by allAgents