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Caxtons

0/5, 63 Reviews
0% Recommended

79% sales valuation accuracy

63% letting valuation accuracy

77% sales fee satisfaction

77% letting fee satisfaction

Contact Us
Caxtons have established an enviable reputation for the quality of the Residential Management and Letting services in the South East. We are proud of our professional expertise, independent status and strong working relationship with clients. We are committed to protecting your property interests at all times and
through strict accounting procedures, appropriately qualified staff and the experience which comes from managing an extensive property portfolio for both private and corporate clients. Our excellent service extends fully to our tenants, so you can rest assured that you will receive the highest standards of customer service from our experienced team. As members of ARLA, ARMA, RICS and NALS, we protect our tenantas highly, with ARLA-recommended tenancy agreements, in depth inventories and Government lodged deposits. We welcome your feedback!
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales79%77%£0£0
Lettings63%77%£350£7,434
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
533615000004
Address

Caxtons
James Pilcher House 49\/50 Windmill StreetGravesend, Kent
DA12 1BG
01474537733

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Caxtons Branches (View All 4)
Great ...

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5 Star Review

By : 'Janice'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : DA16

23 Feb 2019
People found this helpful0

We have been I contacted with Sarah from day 1 of saying we would like to rent our property, always responded to my questions with 24 hours and always very helpful. Great ... Read Full Review


Comments on Agent Fees

the fee were a little high but Sarah worked with us on this.

Comments (0)Was this helpful?:
Disgusting ...

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1 Star Review

By : 'Ex-Student'
Branch : Canterbury, 1 Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CT2

16 Nov 2018
People found this helpful18

Disgusting! They have humiliated us, told us we'll be made homeless by them, lied about us not giving back the keys and renting the property after the end of tenancy took over a grand of our deposit for nothing! The staff is incredibly rude and even the ones in Gravesend are completely useless ... Read Full Review


Comments on Agent Fees

They'll drain 100 times the money you'll pay on agents fees throughout the year

Comments (3)Was this helpful?:

By : Hannah

26 Feb 2019

HORRENDOUS!! When renewing our tenancy agreement for another 6 months October 2018 we was waiting on them to send over a certain document for the deposit to be sent to them from our previous...


Support for First Time ...

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5 Star Review
UserName

By : 'GPC'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : ME1

9 Nov 2018
People found this helpful0

From flexibility around property viewing time to being handed the keys, I felt well supported through the rental process. I was made to feel welcome at the office and put at ease despite my daft questions as a first time renter. I also appreciated from Jacqui, Sarah and Amelia timely communication ... Read Full Review


Comments on Agent Fees

Seemed reasonable but no prior experience of this

Comments (0)Was this helpful?:
SIMPLY ...

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5 Star Review
UserName

By : 'Constantin'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DA12

18 Oct 2018
People found this helpful0

First time renting from Caxtons , we have been very satisfied with all the process. Simple and efficient. Sarah was very helpful and kind .A huge thanks to you. Constantin and ... Read Full Review

Comments (0)Was this helpful?:
Consistently ...

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5 Star Review
UserName

By : 'David'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : ME1

17 Aug 2018
People found this helpful0

I've been using Caxtons for 7 years to let my 2 rental properties and wouldn't change. Amelia and Sarah offer a professional and efficient service with a lovely personable approach. Their wealth of experience, hard work and caring nature have helped to ensure that my properties have ... Read Full Review


Comments on Agent Fees

The very competitive fees are coupled with a great service, resulting in great value for money.

Comments (0)Was this helpful?:
Rented my ...

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5 Star Review

By : 'S'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DA12

16 Aug 2018
People found this helpful0

Amelia has always been professional and helpful. We have used Caxtons for many years to find us suitable tenants and they have never disappointed. Amelia goes above and beyond to ensure the process is as smooth as possible for us. We highly recommend as a landlord with multiple ... Read Full Review


Comments on Agent Fees

Very good.

Comments (0)Was this helpful?:
Thank you Sarah, you are very ...

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5 Star Review
UserName

UserName

By : 'Taha'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DA16

16 Aug 2018
People found this helpful0

We are extremely satisfied with provided service. Sarah is very professional, quick& friendly.We've contacted with many agencies before and this is best agents we've used. Thank you very much ... Read Full Review


Comments on Agent Fees

Fees a bit expensive

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'Bow'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME1

15 Aug 2018
People found this helpful0

We had a great experience! Sarah made the whole process go smoothly and stress free. Any queries we had were answered ... Read Full Review

Comments (0)Was this helpful?:
Fantastic ...

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5 Star Review

By : 'Edward'
Branch : Canterbury, 1 Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CT2

17 Apr 2018
People found this helpful3

Caxtons helped my group and I find a lovely 4 bedroom house in the City were we lived in the property for 2 years. For the last year Dan was our house manager. I have recommended Caxtons to all of my ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I have been using ...

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5 Star Review

By : 'Clare'
Branch : Canterbury, 1 Castle Street
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CT1

28 Feb 2018
People found this helpful1

I have been using Caxton's for four years now they are extremely professional. Any queries I have they help me with. I would fully recommend them if you are considering renting out your property as mine has always been let with excellent tenants. Thank you Caxtons. I would never go to another ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
We had a viewing with Dan a ...

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5 Star Review

By : 'Alice'
Branch : Canterbury, 1 Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WINC

12 Dec 2017
People found this helpful1

We had a viewing with Dan a few weeks back, he showed us a number of different student properties in Canterbury, he even drove us around in his car as it was raining. He gave us all the information we needed and we took a property there and then, without even asking! I would recommend him and ... Read Full Review

Comments (0)Was this helpful?:
Excellent Service, ...

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5 Star Review
UserName

By : 'Jo'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Rent PCM : £920
Would you recommend ? : Yes
Postcode : ME3

18 Oct 2017
People found this helpful0

Excellent Service, very Professional and friendly. We've rented for a lot of years and this has by far been the best agents we've ... Read Full Review

Comments (0)Was this helpful?:
I recommene Caxton agency. ...

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5 Star Review
UserName

By : 'Marcin'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DA99

29 Aug 2017
People found this helpful0

I recommene Caxton agency. Proffesional advisor. Sarah helps us to rent first flat. Very Good and quick contact with her Thank ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I am so glad I transferred my ...

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5 Star Review

By : 'Su'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE10

9 Jun 2017
People found this helpful0

I am so glad I transferred my flat management to Caxtons. Amelia has gone above and beyond to sort out a very tricky situation with my previous management company. I now feel so much better knowing it is in safe ... Read Full Review

Comments (0)Was this helpful?:
fantastic service received ...

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5 Star Review
UserName

By : 'paige'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BR7

1 Mar 2017
People found this helpful0

fantastic service received from Sarah. Made our moving experience very easy and quick. So friendly and always there to answer my hundreds of ... Read Full Review


Comments on Agent Fees

fees where brilliant

Comments (0)Was this helpful?:
Sarah was very helpful ...

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5 Star Review
UserName

UserName

By : 'Anna'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME8

22 Feb 2017
People found this helpful1

Sarah was very helpful throughout the whole process from the moment we viewed the property until the day we have signed the contract. She kept in touch with us about everything we needed to know and made things a lot easier for us. We want thank her for her help with ... Read Full Review

Comments (0)Was this helpful?:
Excellent service from start ...

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5 Star Review
UserName

By : 'FATHI'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME15

6 Jan 2017
People found this helpful0

Excellent service from start to finish. I would like to say a massive thank you to Sarah. She was very helpful from the start. she is a professional and extremely friendly. Thank you for your good and fast job! I would highly recommend Caxton's to friends and family ... Read Full Review


Comments on Agent Fees

Excellent

Comments (0)Was this helpful?:
The service was great. I was ...

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5 Star Review

By : 'Germaine'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DA15

13 Dec 2016
People found this helpful0

The service was great. I was contacted as soon as the previous interested person didn't go through with the flat. Amelia was very helpful and patient with my crazy work schedule and I got the keys pretty quickly. Couldn't believe how fast from reference check to moving in was! Recommend to ... Read Full Review


Comments on Agent Fees

I'm not too sure about agent's fees on the market but I'm told that the price was fair.

Comments (0)Was this helpful?:
Amelia is friendly and ...

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5 Star Review

By : 'Jenna'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Tenant)
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : SE3

22 Jul 2016
People found this helpful0

Amelia is friendly and efficient. I fell in love with the property we are about to move into and constantly emailed Amelia to enquire whether it was still available. She was helpful and really worked hard for us to enable us to obtain this property which we cannot wait to move into. Thank you ... Read Full Review


What agent could do to change your mind?

Reasonable


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
We have used Caxton's for a ...

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5 Star Review
UserName

By : 'John'
Branch : Caxtons Residential Management & Lettings, 107 Watling Street
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : ME97

22 Jul 2016
People found this helpful0

We have used Caxton's for a number of years to manage our rental property. They have always found very suitable clients in the past .We have now just completed a refurbished,with help from them, & have used Caxton's again. We are so pleased that they have now found the ideal Tennant's that ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
1 - 20 of 63 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact Daniel Thackray: dthackray@caxtons.com Our complaints handling procedure can be viewed here: https://www.caxtons.com/complaints-handling-procedure/

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Caxtons

Regional Awards Won by Caxtons

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