Boxall Brown & Jones

if you’re looking for a professional and dynamic lettings team that will go the extra mile to find you the right tenants than look no further. With the best customer service out of all agents, the team at BBJ listened to what I needed and very tactfully gave me advice whenever I wanted ... Read Full Review

We cannot recommend Boxall Brown & Jones highly enough! From start to finish, initial enquiry to completion, the service was first class. In life, communication really is key, Boxall Brown & Jones kept us updated, well informed and reassured at every point of the process. The team ... Read Full Review

Agent did not turn up saying they forgot the keys when i said i can wait for them started to give me excuses not to come. save your time and petrol. what a time ... Read Full Review

Don't take the risk of renting with Boxall Brown & Jones. During my 5 years of being a tenant, they have excelled at accepting my rent payments. However, once problems arose, they turned out to be inattentive and unresponsive, to the point of unprofessionalism. In July (nearly 3 months ... Read Full Review

Very poor. My partner and I arrived early to view a property on Sunday only to be let down by nobody being there. I knocked on the front door, looked through the windows and waited for 40 minutes. After around 20 minutes I tried to contact the agent by telephone and couldn't get through. I then ... Read Full Review

This agent were horrendous to deal with, they sold a property as a 4 bed without checking building regs in place , delayed and sent threatening letters throughout and then 3 weeks before scheduled completion they admitted building regs were not in place so had them done retrospectively refusing to ... Read Full Review

I would highly recommend BBJ Lettings they took my property over from a local letting agent who had without success and with incompetence failed to secure a tenant. BBJ within 1 week of instructing them had secured three viewings which resulted in two applications for the property which is now ... Read Full Review

Shocking. Arranged to view a property at 1.30 pm but agent did not arrive. When questioned was told 1.00 pm was my appointment time. I asked why did you not call me? Agent answered that's not our policy!! These guys are totally unprofessional in my ... Read Full Review

Last year I chose Boxall brown and Jones to sell my property (a Cottage in Crich) This was a huge mistake. Although the manageress was excellant when she came to value and photograph the cottage, it went seriously downhill from there.No regular contact from the office staff, very few viewings other ... Read Full Review