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The UK's Largest Customer Review Website for the Property Industry

1.1/5, 7 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £3,600 | £4,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 0 |
Berkeley Way
28 Ely Place, London, Greater London
EC1N 6TD
0207 092 8100



By : 'Emily'
Branch : Holburn, 28 Ely Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW12
The worst letting agency I have ever come across in london. Highly unprofessional in their lack of communication after we had moved out of the property. All emails to date have been in answered in queries as to when we shall be receiving our deposit back after moving out nearly 2 months ago. ... Read Full Review
High agent fees and not sure what service we have paid for as we haven't received any service.

By : 'Maarit'
Branch : Holburn, 28 Ely Place
Services : Letting (As a Tenant)
Rent PCM : £3600
Would you recommend ? : No
Postcode : SW6
Highly unprofessional and unfair letting agency for the tenants. Immediate responses/pro-activeness only if the rent is not in their account on the morning of the due date - but when trying to get ie. our deposit returned, it took 2.5 months with week long gaps between replies from the move out ... Read Full Review

By : 'Lindsay'
Branch : Holburn, 28 Ely Place
Services : Letting (As a Owner)
Rent PCM : £4000
Would you recommend ? : No
Postcode : W1S
Worst real estate/ managing company in London. Sheena was the only good thing about them but she left and now Alex is making decisions that will ruin this company. Asked them to give my tenant notice- which Alex failed to do at the correct time- ended up not recovering last months rent and I have ... Read Full Review
By : 'Claire'
Branch : Holburn, 28 Ely Place
Services : Letting (As a Tenant)
Rent PCM : £2
Would you recommend ? : No
Postcode : SE3
5 reasons why you should NOT use Berkeley Way: 1. They'll keep your deposit Letting agents are contractually obliged to return your deposit within 28 days. Any charge for damage to the property may be deducted and then disputed by the tenant, but the balance must be returned to the tenant. We ... Read Full Review
By : Berkeley Way
15 Oct 2014Dear Claire. Thank you for your comments. Please find below our response, as there are some ommissions and inaccuracies that we need to correct. 1. Deposit – we still hold your deposit...
By : 'Tenants2012'
Branch : Holburn, 28 Ely Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E8
Terrible! We had an on going noise problem with pipes above our bedroom that meant we didnt sleep properly for 7 months. These were reported, a light check done and some minor works but nothing sorted it. We were left very much to ourselves with the problem. I dont think the actual landlord had any ... Read Full Review
By : Berkeley Way
11 Sept 2013I am sorry to hear that you are unhappy with your experience with Berkeley Way. We persistently strive to resolve tenants’ issues swiftly and efficiently, and it is unfortunate that in your case,...
By : 'berkeleywayistheworst'
Branch : Holburn, 28 Ely Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE1
Terrible is not a strong enough term for this agency. They are criminally negligent. I have had a mould issue in my flat for more than 6 months, they refuse to do anything about it. There was also a small outstanding electric bill for the flat when I moved in. I alerted them to this numerous ... Read Full Review
Their jobs.
By : Berkeley Way
15 Oct 2014I am sorry that you had a bad experience with Berkeley Way, however there are two inaccuracies in this review that must be corrected. It is sad that we have received a poor review based on something...

By : 'marina'
Branch : Holburn, 28 Ely Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Did not send the correct key when checking in with the inventory clerk. Did not send the inventory check in report when asked. Mail box key was posted so had no way of retrieving the mailbox key! Doh! Did not send a Tenancy agreement when extending our contract. did not decorate the property ... Read Full Review
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Last updated at 3/6/2014, 7:34:38 AM by allAgents