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Barnard Marcus
4.5/5, 839 Reviews
92% Recommended
76% letting valuation accuracy
79% letting fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the
United Kingdom.
Latest Reviews
Amy N (Tenant)
Amy N (Tenant)
Vecchio vincenzo
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 76% | 79.00% | £560 | £4,200 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 142 | 41 | 135 | 83 | 152 | 25 | 94 | 27 | 45 | 94 |
Address
Barnard Marcus
45 Turnham Green Terrace, London, Greater London
W4 1RG
0208 994 5432
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:00
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
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Barnard Marcus Branches (View All 49)
Really great service and very ...
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5 Star Review
By : 'Louise'
Branch : Clapham, 85 Rectory Grove
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
12 Sept 2016
People found this helpful0
Really great service and very good communication throughout the whole process. I found the company very professional to work ... Read Full Review
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Renelle Grant and Yvette ...
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5 Star Review
By : 'Jon'
Branch : Clapham, 85 Rectory Grove
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW
8 Sept 2016
People found this helpful0
Renelle Grant and Yvette White were excellent. Professional and responsive! I did not achieve the rental I wanted but it was not through lack of trying on their ... Read Full Review
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Once again, Barnard Marcus ...
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5 Star Review
By : 'Anthony'
Branch : Clapham, 85 Rectory Grove
Services : Letting (As a Owner)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SW8
7 Sept 2016
People found this helpful0
Once again, Barnard Marcus found new tenants for me, with a minimum void period between tenants, at the asking ... Read Full Review
Comments on Agent Fees
Market Rate
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Agreed price for property ...
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1 Star Review
By : 'DumbnDumber'
Branch : Sutton, 9 Station Parade
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SM2
7 Sept 2016
People found this helpful4
Agreed price for property with vendor then tried to force their mortgage advisor down our throats. We already had Mortgage in-place still they asked me to at least speak to them.* I respectfully declined a meeting. I then receive a phone call the next day that if you don't have a Mortgage with them ... Read Full Review
Comments on Agent Fees
Unknown
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By : Dorian Gray
10 Nov 2017My, oh my - what a familiar story! We had almost the same experience - except it was worse! Firstly they forced their greasy 'mortgage broker' on us, and then they upped the price! So we told them...
Terrible service from the ...
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1 Star Review
By : 'Unsatisfied'
Branch : London, 20 Fulham Broadway
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : W6
4 Sept 2016
People found this helpful2
Terrible service from the sales department from day 1. Lies throughout, dealt with 3 different sales staff from this branch. Poor communication, unprofessional. Stuart the new sales manager is particularly rude and manipulative over the telephone, almost bullying by nature. Would never go through ... Read Full Review
Comments on Agent Fees
Higher than for the terrible service they provide
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Awful - DO NOT USE BARNARD ...
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1 Star Review
By : 'Dissatisfied'
Branch : New Malden, 9 Coombe Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : KT3
25 Aug 2016
People found this helpful2
Awful - DO NOT USE BARNARD MARCUS Under staffed, lies about viewings and leads Simply listed on rightmove and did nothing else They even made us conduct some of the viewings do to staff on holiday Avoid at all ... Read Full Review
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Barnard Marcus have been ...
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5 Star Review
By : 'Jananee'
Branch : Surbiton, St Marks Hill
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT9
24 Aug 2016
People found this helpful3
Barnard Marcus have been brilliant in helping us get the property we wanted! From the Branch Manager Jason initially coming out to value our property and exceeding our expectations on what our property was worth to picking up the keys from Lucy on completion day; we couldn't be happier with the ... Read Full Review
Comments on Agent Fees
As with anything a lower fee rate would have been ideal but in the same breath the price we sold our home for exceeded any concerns over fees being too high
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Melissa has been extremely ...
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4 Star Review
By : 'tobym20'
Branch : West Kensington, 66-68 Shepherds Bush Road
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W12
19 Aug 2016
People found this helpful3
Melissa has been extremely helpful in dealing with the property management of our property in Shepherds Bush. She has responded to queries quickly and provided a good level of communication. We have had a bit of a challenging time with other account handlers who have been looking after our ... Read Full Review
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I purchased a property in ...
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5 Star Review
By : 'Fran'
Branch : Croydon, 50 Lower Addiscombe Road
Services : Sales (As a Buyer)
Sold price : £452000
Would you recommend ? : Yes
Postcode : CR0
18 Aug 2016
People found this helpful0
I purchased a property in West Croydon. There were dozens of problems and delays with the vendor on a weekly basis. Kelly was very resiliant and patient. finally after 2 months delay it was concluded thanks to the endurance and professionalism of Kelly., i got the house of my dream . Thank you ... Read Full Review
What agent could do to change your mind?
Great service , good fees
Comments on Agent Fees
Great service , good fees
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Very positive experience with ...
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5 Star Review
By : 'Polina'
Branch : London, 235-237 Lavender Hill
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SW11
17 Aug 2016
People found this helpful0
Very positive experience with this agency. They found us a great flat for the required budget. All the processing of moving in etc was quick and professional. Although previous tenants didn't clean the flat, the agency and the landlord agreed to arrange all necessary cleaning and fixtures of ... Read Full Review
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I found heather really ...
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5 Star Review
By : 'Sophie.C'
Branch : Redhill, 27 Station Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RH1
16 Aug 2016
People found this helpful1
I found heather really helpful throughout the process of buying my first property!I was so nervous at as I had experience at all but I have to say that it wasn't as bad as I thought it was going to be. I arranged to meet the mortgage advisor who was also very helpful and he was able to compare ... Read Full Review
Comments on Agent Fees
N/A
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At 09.22 on the 6th August ...
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1 Star Review
By : 'Judy'
Branch : Redhill, 27 Station Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : RH1
16 Aug 2016
People found this helpful2
At 09.22 on the 6th August 2016 I phoned Barnard Marcus to cancel a lettings viewing as it wasn't in a suitable location for me. The agent seemed hurried to finish our conversation but I asked her to wait as I wanted her to keep me on the books as I was urgently looking for a new home. She ... Read Full Review
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As a buyer I found Heather ...
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1 Star Review
By : 'anonymous'
Branch : Redhill, 27 Station Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : RH
15 Aug 2016
People found this helpful5
As a buyer I found Heather extremely forceful when it came to not wanting to use her teams solicitors. We had a solicitor and mortgage broker already in place and Heather refused to take our offer unless we saw her team. We found working with her was hard work and we not want to deal with her ... Read Full Review
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Ellen is always highly ...
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4 Star Review
By : 'Wellesley'
Branch : Chiswick, 273 Chiswick High Road
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : W4
12 Aug 2016
People found this helpful4
Ellen is always highly responsive and keeps me informed about everything happening at my property. The level of service she provides is much ... Read Full Review
What agent could do to change your mind?
good
Comments on Agent Fees
good
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Ryan assisted with both the ...
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5 Star Review
By : 'SS'
Branch : Tooting, 248 Upper Tooting Road
Services : Sales (As a Vendor)
Sold price : £500000
Would you recommend ? : Yes
Postcode : SW17
8 Aug 2016
People found this helpful0
Ryan assisted with both the sale and purchase of our current flat and onward house respectively which took a year! He was good at responding to queries and knowledgeable about the process and local ... Read Full Review
Comments on Agent Fees
We had a set fee which was "normal" market rate.
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I have used Barnard Marcus ...
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4 Star Review
By : 'Woody'
Branch : Property Management, Cumbria House, 16-20 Hockliffe Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW9
8 Aug 2016
People found this helpful8
I have used Barnard Marcus for a number of years and have found them to be efficient and effective. My experience has been as a landlord, but when I considered selling the property I found the sales team to be energetic and market -sensitive. Sam Thompson has been diligent and helpful in managing ... Read Full Review
What agent could do to change your mind?
Flexible and reasonable
Comments on Agent Fees
Flexible and reasonable
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I have been dealing with ...
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5 Star Review
By : 'Salman'
Branch : Streatham, 120 Mitcham Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR4
1 Aug 2016
People found this helpful4
I have been dealing with Melissa since the start of our tenancy in Mitcham and what a delight to be dealing with her - To me, prompt replies to my queries matter and Melissa has always been very very prompt and have answered my queries in full. She is very professional and listens to the questions ... Read Full Review
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This review is purely for ...
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5 Star Review
By : 'P'
Branch : Feltham, 4 Parkfield Parade
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW13
29 Jul 2016
People found this helpful3
This review is purely for Melissa. She is efficient and proactive with her work and is a pleasant property co-ordinator to deal ... Read Full Review
What agent could do to change your mind?
n/a
Comments on Agent Fees
n/a
Comments (0)Was this helpful?:
Sasha has been very ...
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4 Star Review
By : 'JB'
Branch : London, 410 Garratt Lane
Earlsfield
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW19
29 Jul 2016
People found this helpful3
Sasha has been very responsive to the queries I have raised. Sasha has taken the action required and kept me fully informed of progress. I have found this very helpful and I have appreciated her ... Read Full Review
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Not impressed with their ...
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2 Star Review
By : 'Wouldn't'
Branch : Clapham, 85 Rectory Grove
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW
26 Jul 2016
People found this helpful2
Not impressed with their service at all. Every time we have had a problem we have had to call numerous times to chase up the query - they are extremely disorganised and take a long time to deal with even the simplest of requests. Also appear to have hidden fees and go about every transaction in an ... Read Full Review
Comments on Agent Fees
Bad
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1 - 20 of 839 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
