Astleys

Astleys were abysmal. They expected to take full fees but have me do all of my own viewings. They just couldn't be bothered to come out and conduct the viewings as they'd promised to do. Very stressful times, which entirely unnecessary. Also, they were not easy to contact over the phone. They ... Read Full Review

We had the best experience with the girls at Astley's, they made the whole process relaxing and enjoyable. We were updated with every step of the process. As first time buyers we did not know where to start, the girls were always at the other end of the phone to answer any of our questions and we ... Read Full Review

In Sept 2022 we took a 12 month tenancy for a 3 bed semi in Beaufort Drive, Kittle at a monthly rental of £1200 which we paid 6 months up front for. Within the first month we must have reported over 5 issues ranging from leaking radiator, broken oven to blocked drains, damp and very very ... Read Full Review

My wife and I have just purchased our property through Astleys, and we have nothing but praise for them. Louise in particular , polite, courteous , personable and someone who was easy to deal with . What we particularly liked was there was no flannel if there was anything she didn't know she ... Read Full Review

5 months and 3 reductions & still not sold. Told I had 2 offers, one £4500 less was for cash, accepted it in good faith. Months later getting nowhere, just fobbed off by ... Read Full Review

I have recently been dealing with Louise Russ at the Astleys Mumbles branch. Initially I met Louise as she did a showround of a property. Throughout that appointment she was extremely professional, very personable and I must say at the end of the visit she politely nudged for feedback, our ... Read Full Review

We have been really pleased with the level of customer service provided by Matt, Andrew & Michelle during the sales' process. They dealt swiftly with minor errors in the sales brochure, complied with all our wishes regarding viewings & tradesmen's access to our property ... Read Full Review

Recently our family had to sell my 94 year old fathers bungalow on his behalf . Doing this from a distance was more difficult, but Paula Cole in particular at the Neath branch was excellent in all aspects of sale from start to completion, and was a pleasure to deal with. She responded promptly to ... Read Full Review

We are experienced movers and we have had experience of all the agents in Mumbles. Ashley's are the best. They are always at the end of a phone and most important of all, professional. Mat and his team went over and above what was required of them. We were last in a long chain, Mat worked ... Read Full Review

Outstanding Team!. Jayne, Paula and Roweena were excellent. They were exceptionally helpful and always communicated with us. They spent a lot of time following up any questions we had and provided feedback in a timely manner. The Team were very friendly and nothing was too much trouble for them. ... Read Full Review

The sales team were great no fuss just straight forward friendly efficient service. Always available for any queries or advice. Very ... Read Full Review

We are delighted to have chosen Astley's in Walter Road Swansea to sell our house. Throughout the process the team have offered a friendly, proficient and professional service with fast feedback and swift action. In the hands of an enthusiastic and knowledgeable team we felt confident and ... Read Full Review

Astleys team were brilliant when I bought my first home in 2017. They were very approachable, friendly and honest. I had no issues throughout the process and nothing was too much for the team. Thank ... Read Full Review

Paula, Jayne and the team at Astleys Neath took the stress out of selling a house for me. They were always at hand, were courteous, helpful and very proficient, and kept me up-to-date every step of the way. They were always available to give friendly, but not overbearing advice, and treated me as ... Read Full Review

Experienced staff always on hand to answer any queries. Valuations spot on. Always kept informed of developments and always on hand and with useful advice. Have used Ashley's on previous sales and would not consider any other estate ... Read Full Review

I have recently sold my property. I have tried other agents but was immediately impressed by Andrew and Matthew at Astley's who struck me, not only by their professionalism but also by their genuine enthusiasm - essential when selling your home. I later met Michelle, again professional and ... Read Full Review

Thanks to the Mumbles branch for their efficient and helpful service for the sale of our house in Cambridge Road. The staff were in constant touch with both parties to ensure a smooth process was completed on ... Read Full Review

I wish to thank Lesleyann for all her hard work and professionalism in concluding the sale of 45 Lon Gwesyn, Birchgrove. I have sold 2 no. properties in the last few years and both of them have been dealt with by Lesleyann and both transactions have been sold very quickly. She has kept me informed ... Read Full Review

Superb agent to deal with. Very personable and friendly staff. All took a personal and keen interest in the sale and purchase of my respective properties, made a very stressful process run as smoothly as possible. I would recommend them to anyone buying or selling in a ... Read Full Review

All staff at the Mumbles office were extremely polite and courteous at all times. We kept informed of all actions being taken at all times. This is the third time we had attempted to sell the property and were both delighted with the way it was marketed and the quick sale that was achieved by the ... Read Full Review