The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 0% | 0% | 0% |
| Lettings | 99% | 82% | 100% | 0% |


By : 'Jimmy'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CO3
Consistently friendly and helpful with my queries throughout my current house let. A recent boiler issue was dealt with and resolved efficiently and with no fuss at ... Read Full Review
By : Tim Wade
13 Jun 2024Thank you for your kind review. We are always here to ...


By : 'Rusel'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CO3
A brilliant team and really helpful and supportive both for me as a Tennant and for my landlord. Very helpful and approachable. I cannot find fault with their service and support, especially during Covid. Many thanks to ... Read Full Review
By : Tim Wade
7 Aug 2023Thank you for your kind review Rusel. I hope you are well and enjoying your new ...


By : 'Rachel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO1
I've had a fantastic experience with Gallant Richardson, renting with them for just over a year. Lovely team (especially Debbie, Rebecca and Tim) who are courteous, helpful and always respond immediately, making my experience smooth and easy. I cannot recommend them enough and I would ... Read Full Review
By : Tim Wade
5 Sept 2022Thank you for your kind review Rachel. Glad we were able to help and wish you all the ...


By : 'Carol'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : CO3
Polite, professional and considerate at all times. It has been a pleasure to have dealt with the GR team over the years. Highly recommend. Great communication and the highest standard of customer service. Thank you all ... Read Full Review
By : Debbie
17 Sept 2021Thank you very much for your lovely comments, Carol. It\'s been a pleasure having you as ...

By : 'barry'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : CO4
Very friendly and helpful staff. Especially Debbie Elliis, Keith and everyone else I have dealt with. Prompt in dealing with maintenance ... Read Full Review
By : Tim Wade
9 Jul 2020Thank you for renting through us for several years and for being such a good tenant. All the ...


By : 'Mellissa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO3
I have been renting my property with Gallant and Richardson for over 7 years. I cannot stress enough how fantastic all the staff members that I have dealt with over the years have been. They have always been professional, friendly and caring. For anyone wishing to use them, you will not regret ... Read Full Review
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By : Tim Wade
7 Nov 2018Thank you for your kind review Mellissa. All the best with your purchase. Thank you for being such a good ...


By : 'Dave'
Services : Letting( As a Owner )
Rent PCM : £585
Would you recommend ? : Yes
Postcode : CO2
I have found Debbie to be very professional and responsive to any issues arising from letting my property. Her communication is excellent and everything has been actioned as she arranged. I have found Tim to be very professional and his advised on letting my property and purchasing a new one to let ... Read Full Review
I feel you get value for money for the agents fees.
By : Tim Wade
16 May 2017Thank you for your kind review which is appreciated by the whole ...


By : 'Adam'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : CO4
Great team. Guided me through every aspect of buy to let in a professional manor. Property management team have both extensive knowledge and experience, to offer me full confidence in their ... Read Full Review
Fees are good in comparison with local agents
By : Tim Wade
21 Apr 2017Many thanks for you kind ...


By : 'Peter'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CO4
We have been letting through Gallant Richardsons for 9 years and they have always provided and very friendly and professional service. Would definitely recommend to ... Read Full Review
All reasonable
All reasonable

By : 'Pet'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : CO2
We rented a property from Gallant and Richardson for two years, in this time all my dealings with Debbie Ellis were not pleasant. She is rude, condescending, patronising, and does not care about the tenants at all, only the landlords, ( that is when she isn't calling the landlord behind their back ... Read Full Review
Paying pet fees for a home that smelt of animals when we moved in, we had to pay to have our pets, but were expected to live in a home that smelt of somebody else's pets!
Paying pet fees for a home that smelt of animals when we moved in, we had to pay to have our pets, but were expected to live in a home that smelt of somebody else's pets!

By : 'TiredTenant'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : CO3
I am an experienced tenant so was fairly stunned by the rudeness of Debbie Ellis on most interactions. She carries out her mid term inspections as if they are end of tenancy inspections which is contrary to ARLAs Code of Conduct, indeed I do believe there is another member of staff who is similar ... Read Full Review
To be friendlier, apologetic when mistakes occur, to follow the ARLA Codes of Conduct when carrying out mid term inspections.
Fees seem high, no agency before has charged as much.

By : 'annon'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : CO4
This agency is horrendous. The property manager Debbie Ellis has been rude to me on a number of occasions and I have only been renting this substandard property for 3 months and given the problems that I have had are not entirely their fault however the lack of compassion and respect shown by this ... Read Full Review

By : 'MGarner'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CO1
Awful , Debbie Ellis is absolutely awful while visiting properties ! her behaviour is terrible, she is extremely rude and doesn't care at all! Don't go ... Read Full Review