I am a first time buyer, I was not very knowledgeable to property and misrepresented by the selected information the agent disclosed to me, as the property was not fit for a mortgage buyer they still let me put down reservation without disclosing that the property is not fit for mortgage buyer.as a ... Read Full Review

When I decided I wanted to sell my property I was introduced to Ascend but Courtney in the lettings department, he made the start of the process seamless by getting Lucy from the sales team to get in contact with me. From the first call I had with Lucy, to her coming out to visit me and then ... Read Full Review

It all went pretty smoothly and everything was sorted out quite quickly. There were a few little hiccups like the wrong dates on forms and the fact the photos on the site aren't the same flats we looked at. But in all this was fairly easy to secure and I think it was Rob and Lucy who sorted ... Read Full Review

Great experience with the agency, I'm a tenant for 3 years, great service, Lucy is one of the best and always helped with anything we needed . Highly recommended! 5 stars from me ... Read Full Review

Thank you to Rob for all the support whilst moving in & viewing very good and always open & honest. Thank you again ever so much ... Read Full Review

The agents have been very clear and quick to respond to questions, as well as professional and very courteous ... Read Full Review

Communicating with the agents was very good, I received replies very quickly. Both of them were helpful and nice, and I am looking forward to living in the newly rented ... Read Full Review

Courtney was extremely helpful and friendly when showing us around the flat and immediately enabled me to secure the property. When asked for any payments to be expected he outlined the application fee, deposit and rent payments, as expected. However, it was very shocking and disappointing to only ... Read Full Review

We rented a property with this agency. Overall it went smoothly and quickly. We were always up to date with the process and the staff was very friendly and ... Read Full Review

We used Ascend to rent a property. Everything was straight forward and easy. Staff is very friendly and efficient as they were very quick to answer all our ... Read Full Review

Since we started the process of renting the property from Ascend, Lucy has been extremely helpful in explaining the steps we needed to take to secure the property. When me and my flatmate have had difficulties filling out forms and had general queries about moving in, Lucy has given expert advice ... Read Full Review

Both Courtney and Lucy have made this move a lot less stressful than anticipated. Everything has gone very smoothly, would ... Read Full Review

This is a wonderful experience! Robert and Lucy are both patient and enthusiastic. Though I am an international student, they helped me successfully complete all the ... Read Full Review

Ektha and Lucy have helped us achieve our dream of a family home. From first speaking with Ektha she was incredibly helpful and gave us the time and space to make the decision as to which house we wanted. Lucy did a great job of liaising with the developer so that we could have the house and garden ... Read Full Review

I have a good experience contacting with the agents and the people who could help me with renting the ... Read Full Review

Robert has been really helpful in regards to the viewings and answering all the questions i had. During our viewing Robert was funny and ... Read Full Review