Rented through this unprofessional company. Didn't reply to numerous emails. No complaints dealt with in 5 months of me living there. Blamed the landlord. The place was filthy and had major damp problems. Garage door was broke and struggled with the front door to get in and out. Luckily I paid ... Read Full Review

Jeremy and Nicola have been professional throughout the entire process of selling the property , always keeping us informed and providing good and prompt advice, and kind help when requested. Whenever we had questions, they answered very promptly and thoroughly. I recommend Alan Cooke to ... Read Full Review

We bought and sold our property with Nicola from Alan Cooke Estate Agents . Nicola has provided at all the times an outstanding customer service / care through all the process. She clearly put the customers at the heart of everything she does. Highly recommended , thanks again Nicola for all ... Read Full Review

I recently sold an unusual property in the area and was grateful for their expertise used to value this. I was kept fully informed of the whole process and would certainly use this company again. I chose them because they had originally sold the property to my parents in 1987 and l thought a small ... Read Full Review

Professional from the start, always keeping you informed as to what is happening with potential buyers and always giving good and honest advice. Questions and queries answered without delay and extremely helpful with all aspects of selling and closing down utilities etc. I recommend anyone selling ... Read Full Review

Very happy with the service provided by both Jeremy Cooke and Nicola Thackray. The house sale went through very smoothly and both were very courteous, polite and helpful during the sale of our late father's property and kept us up-to -date on all developments during this ... Read Full Review

Fantastic to deal with, incredible service with a smile. Nothing was too much trouble. From brilliant marketing, trouble free and smooth sale right from the start to completion. Can only praise the wonderful and genuinely caring staff. Can't thank both Jeremy and Nicola enough for all their ... Read Full Review

Alan Cooke recently sold our house for us, and despite it taking longer than anticipated for various reasons, the service we received from Nicola and Jeremy was top class. They were professional throughout, and always kept us up to date with developments. They know the North Leeds area inside out, ... Read Full Review

I would highly recommended using this company to help you sell. They go above and beyond. They give personal service and are an old established estate agents in north Leeds. Nicola is a total asset to the ... Read Full Review

I cannot thank both Nicola and Jeremy enough for their help with the sale of my property. Initially I wanted to put my property with multiagents to ensure a quick sale. I met Jeremy in my property and he has asked for two weeks trial as a sole agent and if he fails to sell I would instruct the ... Read Full Review

Excellent service. Staff always very helpful and professional. Nothing was too much for them. The house was sold within 3 weeks despite the office being closed for a few days over Christmas and the New ... Read Full Review

Great experience, all phone calls and emails were returned straight away. Nicola was in constant communication with the vendor/ solicitors. She also was very reassuring at stressful ... Read Full Review

This is the 2nd time I have used Alan Cooke's Estate Agency as I was extremely satisfied the previous time when selling a property. All staff are very professional, approachable, and keep you informed of progress at all times. I would not hesitate to use them again and highly recommend ... Read Full Review

Alan Cooke Estate Agent staff were extremely supportive in the sales process of my flat. They provided permanent advice on how to handle different issues with solicitors. Completion was successful and am so pleased with the personalised service of Jeremy and Nicola. Thank you very ... Read Full Review

Alan Cooke was the agent for a house we recently bought in Meanwood. Their communication and customer service was excellent, they kept in touch throughout the process and did everything they could to keep us ... Read Full Review

Really impressed with the service, i liked the fact i was always kept informed and sent reminders of appointments etc, Staff were courteous and ... Read Full Review

I would like to thank Jeremy Cooke and Nicola Thackery for there amazing help whilst selling my house. Always kept me informed and up to date with the legal movements , a very friendly and helpful service . Thank ... Read Full Review

Jeremy attended personally to view and price the property. He was always available for further discussion and negotiation. His evaluation was realistic and his reasoning sensible. Always ... Read Full Review

Excellent service from start to finish. Victoria and Nicola will brilliant at keeping me informed and dealing with queries in a prompt and efficient manners. We were particularly pleased that they would accept viewings seven days a week as this wasn't the case with a number of other agents. Would ... Read Full Review

Could not ask for a better service - a most kind & caring team who did everything with extreme professionalism. Nothing was too much trouble for them & their communication was brilliant. Highly recommend them including Heidi & ... Read Full Review