Acorn Group Estate Agents

As a landlord, they've been unresponsive. disorganized and crap on both securing tenants and servicing the property. Do not use unless you want to be gouged constantly with unanticipated ... Read Full Review

Awful to deal with. Rented a house for 2.5 years. Agreed to pay a fee to break the contract and to stay until someone else moves in.Mould covered the walls within the house was the reason i moved out as they never did anything to fix. Was asked 2 weeks in advance to move out as someone was moving ... Read Full Review

Terrible service, constantly given the run around to the point where I missed out on another property with another letting agent. Took a holding deposit to then continue to host viewings at the same property and then gave the property to someone else and lied about it. In every instance I ... Read Full Review

Have not seen a worst estate agent in my ... Read Full Review

I really had a bad experience and regret rent from acorn I will never recommend acorn to even my pet in terms issue of maintenance they don't care and lack of empathy about people living in there property all they care is money if you have issues in the house and you complain they won't ... Read Full Review

Acorn have been my property agent for a while and whilst the customer service has been ok, within the past 6 months when my property agent has been off, they have been unable to look after my ... Read Full Review

I want to share my terrible experience with Acorn Group Gravesend, agent name is Izzy. My wife and I were very interested in renting a property through this agency and we were confident that we met the financial requirements. However, the agency found a negative credit history on my wife's ... Read Full Review

I hired Acorn for managing my property in Dartford. Unfortunately, have ended up in a situation where the tenant brought in by Acorn has left without paying the utility bills. The tenants did not change the accounts to their name from mine (landlord). The utility company is now asking me to pay the ... Read Full Review

Acorn lettings lost the landlords keys when I moved out and instead of accepting responsibility are instructing the landlord to pay for new locks out my deposit. Dishonest, incompetent and ... Read Full Review

I was looking to buy a property that was advertised by Acorn I asked for a viewing for this property that I was interested to buy within 1 hour of the email that was sent to me by an agent form acorn. I kept following for 2 weeks over phone and email and the agent (Katlyn) told me that they were ... Read Full Review

Adam and Sophie have done a fantastic job of selling my flat. They managed to get offers in the first weekend and have been excellent during the period leading up to exchange. Adam's experience has shone through and made the process super efficient. A refreshing experience following a total ... Read Full Review

Acorn Property Management's Andrew Roberts, my name's Matthew Blaize, The Prince Of Orange SE16. Where necessary I'll use time/date stamped references. Prospective Acorn customer feel free to Gmail me for a totally unfettered testimonial. 2 formal complaint procedures in 15 ... Read Full Review

We encountered nothing but stress and incompetency from the team in Crystal Palace from start to finish. They were not transparent and were not interested at all in acting in our best interests . As soon as our offer was accepted they withdrew all assistance and were non responsive for the most ... Read Full Review

Awful experience from start to finish. All agents we dealt with were unprofessional, from taking weeks to arrange contractors to fix things (at one point we were washing dishes in the bath for a week following a blocked pipe in the kitchen) to making and cancelling flat viewings last minute, not to ... Read Full Review

Excellent team. Very professional from valuation to completion. Very good at chivvying slow solicitors and pushing through the sale. Happy to ... Read Full Review

Really need a 0 star rating.Once they have your money it is over for you.As tenants you get no support whatsoever.Out of 4 property managers we had in the 2 year tenancy only 1 was good and did his best to assist us when needed.Naturally,after moving out they didn't get in touch with us for 2 ... Read Full Review

We recently were lucky enough to have Jack Cuthbert as our estate agent as we were looking for new tenants for our home in Sydenham. Not only did he find us our perfect tenants that aligned with our wish list completely but he was absolutely faultless in his responses to us throughout. Jack is ... Read Full Review

They are thieves posing as real estate agents!! Our pipes started rattling so loud at night which kept us and our neighbours up the whole night. After multiple complaints from my neighbours and I were left unanswered. It took them two weeks to send someone to have a look at it. Acorn then made us ... Read Full Review

The only good thing I can say about Acorn is that we are no longer letting our flat through them. FAIL ONE: Their very aggressive letting agent offered to discount our first month set-up fee from £360 to £199 but they charged us £360 regardless. The letting office ... Read Full Review

Very helpful throughout a stressful sale process. Continually chased our buyer to try and speed things up and kept us ... Read Full Review