96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(228)
Heather
(170)
Debbie
(160)
Leanna
(156)
Aimee
(150)
Aaron
(142)
Lorna
(139)
Amy
(131)
Emma
(107)
Jo
(106)
Lauren
(105)
Alex
(103)
Michelle
(91)
Nicola
(88)
Eve
(86)
Sara
(84)
Sarah
(74)
Sarah
(70)
Olivia
(69)
Mya
(52)
Sam
(50)
Chloe
(50)
George
(42)
Niki
(40)
Rebecca
(40)
Sally
(38)
Leah
(36)
Keilia
(31)
Jessica
(28)
Emma
(27)
Jenna
(26)
Laura
(15)
Vicky
(14)
Oliver
(13)
Rachel
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Tom
(11)
Bonnie
(10)
Gemma
(9)
Natalie
(6)
Sharon
(5)
Mya
(5)
Nicola
(3)
Lilly
(3)
Kerrie
(3)
Kim
(2)
Olivia
(2)
Michael
(2)
Pam
(1)
Matt
(1)
James
(1)
Latest Reviews
View all Reviews 2786Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
15th May 2024
reviewed by 'Ian L'
14th May 2024
reviewed by 'Eunice Low'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 148 | 7 | 226 | 12 | 1320 | 55 | 851 | 55 | 102 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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May 15,2024
May 15,2024
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Excellent customer service with friendly & attentive staff, all who were approachable and very helpful with the sale of our property. Would recommend and use again in a heartbeat!...
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May 15,2024
May 15,2024
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I found the whole team at Hannells excellent. They were very proactive and kept me updated at all times. They secured the rent they believed they could in a short period of time....
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May 15,2024
May 15,2024
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Hannells Chaddesden provided us with a probate valuation initially. The decision to give them the instruction to sell my fathers property wasn't a difficult one and they haen't let us down.
They carrried out many viewings on our behalf, kept us informed along the way ...
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May 14,2024
May 14,2024
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Polite, experienced staff who are driven to achieve customer needs...
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May 14,2024
May 14,2024
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Professional and efficient. Top class service throughout. All did what they said when they said...
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May 14,2024
May 14,2024
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Really helpful. Easy to talk to and very patient. U have dealt with Lorna who has been brilliant thanks...
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May 14,2024
May 14,2024
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Mya was a massive help in helping me and my partner secure our current property. She was quick with communications making our lives a lot easier and helped us be put at ease about any things we didn't understand....
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May 14,2024
May 14,2024
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Their services made the process easy. I was even called and reminded about a document I forgot to sign so I could have my keys on time....
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May 14,2024
May 14,2024
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Amazing service from start to finish, professional & thorough throughout the whole process. Staff have all been amazing and couldn't have been anymore helpful....
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May 14,2024
May 14,2024
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Amazing! been nothing but straight forward so far! Sarah has been super helpful and patient when we were getting thing in. She has also acted super fast so we could secure the deal and have the property taken off the market!
Sally who showed us ...
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May 13,2024
May 13,2024
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Really great service from start to finish. Chloe kept me informed at all stages. Everything proceeded quickly and smoothly...
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May 13,2024
May 13,2024
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The staff in the office are absolutely fantastic! They always try their best to answer any questions and guide you as much as they can. Claire told us she had only been doing this for a few months, but she is a natural at it. ...
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May 14, 2024
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Hi Melanie!
Thank you so much for taking the time to leave such a glowing review of your moving experience with Clare, Aaron, George and the Chellaston team.
You're absolutely right - Clare is relatively new to the team but she has been absolutely smashing it ever since she joined us. It's clear that estate agency is what she was born to do and she'll be over the moon when she sees your comments!
The Chellaston team really pride themselves on their customer service and just trying to b ...
May 13,2024
May 13,2024
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Always helpful and efficient which enabled us to sell easily...
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May 13,2024
May 13,2024
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Great communication from start to finish and always polite and helpful. The whole process was carried out swiftly and smoothly and we always knew exactly where we were with things. Thanks Chloe !!...
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May 13,2024
May 13,2024
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We are new to letting, Olivia was great in taking us through the process and providing a valuation and listing etc.
Mya and the team at Hannells got several viewings within a matter of days and an offer in straight after that.
We were kept ...
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May 13,2024
May 13,2024
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We have had a great experience with Hannells Mickleover so far. In particular Gemma and Sally have been lovely to deal with....
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May 11,2024
May 11,2024
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Very helpful team with full communication throughout, and very fast response times...
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May 13, 2024
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Hi Karl!
Thank you for taking the time to leave a 5-star review of your moving experience with Aaron, Niki and the Chellaston team.
The whole team there pride themselves on their communication and responding to enquiries and questions etc. so it'll really make their day when they see your comments - especially Aaron & Niki - as seeing feedback from happy customers like this really makes a difference!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your ...
May 11,2024
May 11,2024
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Brilliant customer services and very efficent throughout the process. Communication to and from was great and made our purchase very quick and smooth....
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May 13, 2024
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Hi Dale!
Thank you so much for taking the time to leave such a positive review of your moving experience with Clare and the Chellaston team!
Everyone their really does pride themselves on their customer service and communication so to see this highlighted in your comments will really make their day - especially to Clare! - and we're delighted that this resulted in a house purchase that was quick and smooth.
On behalf of the whole team here at Hannells, congratulations on your new home! ...
May 10,2024
May 10,2024
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The team was excellent very supportive when I had a set back put in extra work to get viewing and a positive outcome
A big thank you to all the team especially to Emma and Lily...
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May 10, 2024
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Hi Syd!
Thank you for taking the time to leave such a positive review of your moving experience with Emma, Lilly and the Littleover team.
They pride themselves on being great at what they do and it makes a real difference when they get to see feedback like this from satisfied customers - especially Emma and Lilly!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's t ...
May 09,2024
May 09,2024
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As first time buyers, we are really pleased with the service received from Hannells so far. Aimee has been extremely helpful and personable throughout the whole process, keeping us informed as regularly as possible....
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May 09,2024
May 09,2024
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Our second time using Hannells and another perfect service from start to finish. Everybody is so helpful and prompt in everything they can do to help. Very productive and professional 10/10...
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May 08,2024
May 08,2024
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Leanna Holmes ensured the renewal process was effortless. We received the new tenancy agreement back quickly and the inspection of the property was carried out to a high standard. Very reassuring to know that the property is being looked after. Thank you....
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May 08,2024
May 08,2024
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The communication was excellent from the start . They gave us good information and regular feed back from the viewings they conducted.
They helped us secure and good buyer at an acceptable price given the market conditions...
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May 08,2024
May 08,2024
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Eliza and the team are extremely helpful in every step of the process, thank you so much!...
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May 10, 2024
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Hi Jhai!
Thank you for taking the time to leave a 5-star review of your moving experience with Eliza and the Alvaston team.
Everyone there really does pride themselves on being helpful to all of their customers, both buyers and sellers, to make sure their move goes as smoothly as possible - so they'll be delighted when they see your comments as it really does make a difference - Eliza espeically!
On behalf of the whole team here, congratulations on your new home. We hope you create many ...
May 08,2024
May 08,2024
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Hannells were fantastic from start to finish. We bought a property through them and between the viewings, after sales and brilliant mortgage advice from Dominic we couldn't be happier....
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May 07,2024
May 07,2024
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Brilliant experience throughout. Chloe Williamson is a fantastic executive, a credit to the company and Hannells - Please do your best to keep her and look after her!...
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May 07,2024
May 07,2024
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The process was made clear, regular updates of relevant events were delivered in good time....
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May 07,2024
May 07,2024
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Leanna helped us with our tenancy renewal this year. She was very quick to respond and helped us get the process sorted without any worries!...
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May 07,2024
May 07,2024
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Leana Holmes was very quick in her responses and also when we asked for additional emails that was done they advised us well when deciding to increase the rent. Cant ask for a better service...
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May 07,2024
May 07,2024
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I can't recommend the team at Hannells, Alvaston, highly enough. From meeting with Heather who came to value my property, through to Sharon who conducted the viewings and then Debbie who was my contact once the sale was confirmed, they were all thoroughly professional and ...
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May 07, 2024
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Hi Shirley!
That is a fantastic review. Thank you so much for taking the time to share such positive feedback about your moving experience with Heather, Sharon, Debbie and the rest of the Alvaston team.
The whole team there takes great pride in their knowledge of selling property in Alvaston, their professionalism and going above and beyond so to see these things highlighted in your comments will mean a lot to everyone there - as you've probably realised for yourself, they're all really pa ...
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Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
Thank you for taking the time to leave such a positive 5-star review of your moving experience with Heather, Amy and the Alvaston team!
It's a fantastic team there who all pride themselves on their professionalism, efficiency and their customer service, so they'll be delighted to see this highlighted in your comments - especially Heather and Amy!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property. We look forward to being of (Top class!) service you again in the future when it's time for your next move.
All the very best,
Benjamin Brain
Area Director
Hannells - A Moving Experience...