93% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
Welcome to Townends Estate Agents, Brook Green. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include; ...
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Welcome to Townends Estate Agents, Brook Green. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.
Areas we cover include; Brook Green, Hammersmith, Holland Park, Shepherd's Bush, West Kensington, Westbourne Grove and Earls Court.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Brook Green and the surrounding areas, means we’re perfectly placed to sell or let your property.
Areas we cover include; Brook Green, Hammersmith, Holland Park, Shepherd's Bush, West Kensington, Westbourne Grove and Earls Court.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Brook Green and the surrounding areas, means we’re perfectly placed to sell or let your property.
Latest Reviews
17th Apr 2020
reviewed by 'Anonymous'
6th Aug 2019
reviewed by 'RM'
25th Apr 2018
reviewed by 'Razghamanesh'
30th Mar 2018
reviewed by 'Razghamanesh'
2nd Jan 2018
reviewed by 'Henry'
3rd Nov 2017
reviewed by 'Zaky'
Opening Hours
Address
Stirling Ackroyd
240 Blythe Road
Brook Green,London
Greater London
W14 0HJ
020 7602 5666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 93% | £308,000 | £930,000 |
| Lettings | 100% | 85% | £1,200 | £2,405 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 0 | 21 | 4 | 11 | 0 | 12 | 0 | 7 | 0 |
Areas covered
- W6
- West Kensington
- W10
- Westbourne Grove
- W11
- Earls Court
- W12
- W14
- SW6
- Brook Green
- Hammersmith
- Holland Park
- Shepherd's Bush
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jun 11,2015
Jun 11,2015
2
people found
this helpful
this helpful
I had the very pleasant experience of working with this branch of Townends letting my house. I mostly dealt with Anton Neil, but also had the pleasure of meeting Solomon Drummond. They were both excellent. But let me rave about Anton as he was my ...
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Comment on agent fees
I have a mangement contract - and the only fee I object to is the Legal and Admin fee of ‚£250.00. I feel this should have been part of the management fees.
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Jun 01,2015
Jun 01,2015
2
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Townends were helpful throughout the process which took a long time, and continued to maintain contact with all relevant parties....
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May 29,2015
May 29,2015
3
people found
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Agent had buyer from the start, however, this was a very long and protracted sale, which first time around eventually fell through due to buyer reneging on deal. A second buyer was found very quickly with significant increase in sale price and the sale went ...
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May 07,2015
May 07,2015
2
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Townends Brook Green, and in particular Anton Neil, did a fantastic job in letting out my property within good time and at a strong price point. I had never engaged Townends previously and was happy to remain with agents I had previously used. However the ...
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Apr 25,2015
Apr 25,2015
3
people found
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Excellent service. She rang earlier to re-confirm the viewing which was nice, especially since I had a nightmare non-view with an agent from a different agency earlier. Re other agency - Out of courtesy I rang her I was a station away and will be ...
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Apr 23,2015
Apr 23,2015
2
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My tenants gave two months notice back in February to leave our 3 bed flat. I immediately rang Anton at Townends, who we have used for the last 15 years. Always the pessimist, I was worried that I would have a void, and would we manage to ...
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Comment on agent fees
Fees are fine
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Apr 23,2015
Apr 23,2015
3
people found
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Sophie Sterling has been a shining example of a skilful Negotiator, she asked all the relevant questions about what my needs and requirements were, what preferences I had and if there was a rime frame to consider. Thus, right from the start, a number of ...
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Apr 16,2015
Apr 16,2015
2
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I was looking to relocate back to London from abroad and had very limited viewing time available. From the beginning Anton was great and appreciated my need to be quick. All in all I found Anton responsive, flexible, clear in communications, very personable and in ...
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Apr 13,2015
Apr 13,2015
2
people found
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Really great experience working with Anton and Townends in general. After several months of flat hunting and working with different agencies, we appreciated Anton's professionalism and genuine interest in helping us through the process. He was very reliable, quick to communicate and patient with our ...
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Comment on agent fees
Fair compared to other agencies.
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Apr 10,2015
Apr 10,2015
3
people found
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I really appreciated Sophie's professionalism and entuthiasm .
I am a very difficult client and she pleased my research as she quickly understood my creterias and my standard....
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Apr 08,2015
Apr 08,2015
3
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Great service and skills in resolve sale issue.. Happy to recommend family and friends, always available to answer questions. Thank you...
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Mar 19,2015
Mar 19,2015
2
people found
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Myles was a god send to the whole selling process and kept me updated every step of the way. He sold the flat, which other larger corporate agents failed to do and got me a better price then any of them had offered me. Definitely ...
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“Myles Moloney and Sophie Sterling were exceptionally professional and supportive ......”
Mar 17,2015
Mar 17,2015
3
people found
this helpful
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Myles Moloney and Sophie Sterling were exceptionally professional and supportive through a complex and lengthy buying process. Both went out of their way to resolve any issues arising, reassuring all parties and keeping everything on track superbly. Follow up was consistent and timely. The entire ...
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Mar 17,2015
Mar 17,2015
2
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Solomon is the definition of what an estate agent should be. At first we saw a property that was not exactly what we wanted, but Solomon perfectly understood our needs and the next day he showed us an apartment that met all our requests.
He ...
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Mar 06,2015
Mar 06,2015
3
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All staff at this branch have well developed customer service. Sophie, in particular is an excellent member of staff. She is always alert, eager to provide information about my specific requirements. She always keep me up-to-date about new properties that might be of interest to ...
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Mar 04,2015
Mar 04,2015
3
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Sophie is a very good agent, she is patient, always on the look out for something that meets my needs and requirements. She is discreet and doesn't call at times when I am not able to speak. She is well informed of the market and ...
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Mar 04,2015
Mar 04,2015
3
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It was an absolute pleasure dealing with Sophie during my property search. Her advice was helpful and she was generally upbeat and very nice. I look forward to working with Townends again....
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Mar 02,2015
Mar 02,2015
2
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I've used Townends pretty much solidly since I started letting the flat in 2000. I have always found them to be extremely efficient and professional. I have dealt with Anton for the last 5 years - he has always been realistic about the rent I should expect ...
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Apr 30,2014
Apr 30,2014
2
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Townends at Brooke green have been our letting agent for several flats over the past ten years. I have always found them to be very friendly and efficient. Anton in particular has always gone that extra mile. I would (and have) recommend this office to ...
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Mar 14,2014
Mar 14,2014
2
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We were really happy with the service we received from Anton at Townends. We were sent info on various properties and made bookings to view three of them the following Saturday. We viewed three really nice properties and made an offer on our favourite one ...
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Feb 27,2014
Feb 27,2014
2
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Anton was really prompt and took into consideration all my requirements before showing me the properties. He was also very efficient in handling all the negotiations and the agreement was done very smoothly.
Ben helped with tidying up all the contract agreement and kept me ...
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Feb 25,2014
Feb 25,2014
2
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I've let my property with Townends since 2010 and have never looked back. The first person I liaised with was Anton and he has been brilliant for all the years I've dealt with him. I can't recommend Townends enough - Anton has always found me tenants ...
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Feb 20,2014
Feb 20,2014
2
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Ben was very reactive to responding to my initial enquiry via the RightMove app. The first property wasn't to my taste, but Ben proposed more properties, which were mostly in good condition. Ben arrived on time for all of the appointments. In the end he ...
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Feb 14,2014
Feb 14,2014
2
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I couldn't have had a better experience with Townends. Anton Neil immediately came across as professional, well-informed, polite, insightful and diligent.
When competing agents endeavoured to bargain on the rate to win the business, Anton was flexible and constructive. When I needed assistance securing a ...
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Feb 12,2014
Feb 12,2014
1
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So far a positive experience renting through Townends. Anton was very helpful and answered all my questions quickly and efficiently....
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Feb 07,2014
Feb 07,2014
1
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If I had only had to deal with James I would have given a excellent rating. Unfortunately I started off with another agent, who has since left, he did not give particularly good advice and the response from his initial market campaign was slow and ...
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Feb 04,2014
Feb 04,2014
0
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I have rented out my property through Townends for several years now. Anton has always worked really hard to get me back to back tenants meaning the flat has never stood empty and he sorts out any problems that have come up along the way ...
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Jan 29,2014
Jan 29,2014
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Anton was very helpful in finding tenants for my property. He listened to my needs and my requirements and ensured these were met when looking for tenants. This was my first experience at being a landlord and Anton was very helpful in giving me the ...
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Jan 24,2014
Jan 24,2014
0
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I rented a flat through Townends. Mr A. Neil was very helpful, proffesional and answered all my questions very promptly. I would highly recommend him and the agency....
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Jan 23,2014
Jan 23,2014
0
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Having purchased our flat through Townends we decided to use them to find us a tenant to rent it out to; they were speedy, professional, and thorough, and are highly recommended by us....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:24 PM 21/11/2017 by allAgents
