Pulse Property Management Ltd
1.7/5, 23 reviews
17% recommended
0% lettings valuation accuracy
47% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 47% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 4 19 0 0 0 0 0 0
Areas covered
Address

Level 4, Room 3 Empress Business Centre, 380 Chester Road
Manchester
Greater Manchester
M16 9EA
01618729059

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Who given them license for renting and all th......”

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Aug 27,2021
Minithumbdown
By: 'Fraud pulse people'
Aug 27,2021
3 people found
this helpful
Who given them license for renting and all third class service. Rude always no one help any time. I will complain about them in court soon...
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“"Accounts Team"...”

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Apr 01,2021
Minithumbdown
By: 'Unfortunate Tenant'
Apr 01,2021
2 people found
this helpful
Think again before you go with this lot. Worst agency in Manchester by a country mile. As many of the other reviews have indicated, Pulse are essentially crooks masquerading as a letting agency. They were prompt and seemed competent in email correspondence until the contract ...
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“Do not rent with this company!Like the othe......”

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Jan 25,2021
Minithumbdown
Costi
By: 'mke1234'
Jan 25,2021
2 people found
this helpful
Do not rent with this company! Like the other reviewers on this site, I have found Pulse Property Management an awful company to deal with. When something is broken or an issue, it is impossible to get a reply or support from them. However they ...
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“Like every estate agent you come across onlin......”

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Jul 22,2020
Minithumbdown
By: 'JT'
Jul 22,2020
1 people found
this helpful
Like every estate agent you come across online - it's usually poor ratings because people don't tend to leave reviews when they're happy with the service provided. We thought this would be the case so took a chance with Pulse Property ltd I'm warning you ...
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“I'd give 0 stars if I could. Moved into a room ......”

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Nov 08,2019
Minithumbdown
By: 'Lauren'
Nov 08,2019
0 people found
this helpful
I'd give 0 stars if I could. Moved into a room in a shared house in Rushome in 2013, when moving out, didn't get my deposit back, tried getting in touch multiple times but they just ignore calls and emails. Same happened to a girl who moved ...
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“Have moved out since June and still haven't g......”

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Sep 10,2019
Minithumbdown
By: 'Aikaterini'
Sep 10,2019
0 people found
this helpful
Have moved out since June and still haven't got my deposit back. They are trying to keep a massive amount of our deposit for nonexisting damages. Luckily enough we have evidence to state the opposite. Have opened a dispute with them. No wonder it's only 1,2 ...
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“The worst agency on planet earth...”

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Sep 14,2018
Minithumbdown
By: 'Michael'
Sep 14,2018
0 people found
this helpful
I lived at Harry Lord House 120 Humphrey road between August 2017 and August 2018. The living experience there was a nightmare. People at the premises are very unfriendly, the agency never responds to emails and phone requests (never repairs anything), the fire alarm is triggered off in ...
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Comment on agent fees
Very bad.
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By: E and K
Sep 10, 2020
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Where do i start with this agency.. They're ignorant. They don't answer emails until they want money from you. They never replace broken items. (been asking for a new hoover for 8 months and still haven't got it) They WILL NOT give you your deposit back without a fight. They will try and make up charges against you in order to not pay you back your deposit too. Luckily for me, i took pictures of the damages already in my room when i moved in and emailed them to both them and a family me ...

“DO NOT CONTRACT WITH THIS MANAGEMENT...”

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Jul 25,2018
Minithumbdown
By: 'Joe'
Jul 25,2018
0 people found
this helpful
This is by far, THE WORST, housing agent I've come across. Everything that every reviewer say here is true. First of all, THEY KEPT BEING EVASIVE. One of the biggest problem i've had with them is that THEY DON'T REPLY TO YOUR EMAIL. It's not ...
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Comment on agent fees
its quite average.
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“I've been renting from them for less than two months, ......”

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Feb 25,2018
Minithumbdown
By: 'Jezor'
Feb 25,2018
0 people found
this helpful
I've been renting from them for less than two months, and already had so many issues... They have failed to pay gas bills on multiple occasions (mind you, all bills are "included"), resulting in me and my housemate sleeping and waking up in the cold. ...
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Comment on agent fees
You pay only one price, so it's super simple to figure out how much you need
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“I have stayed @ Harry Lord House in Humprey Road from ......”

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Feb 10,2017
Minithumbup
By: 'Venkat'
Feb 10,2017
2 people found
this helpful
I have stayed @ Harry Lord House in Humprey Road from September'16 to January'17. The stay was fantastic. The room was neat and tidy when I got handover of it. The staff were very supportive and helpful. Bath rooms/Kitchen/Common room were so good. of ...
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Comment on agent fees
Good
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“To contact, they operate like a call centre, with rude ......”

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Feb 06,2017
Minithumbdown
By: 'Sam'
Feb 06,2017
0 people found
this helpful
To contact, they operate like a call centre, with rude staff who deny issues and blame tennants. They are evasive with information and appear busy avoiding costs and charging for their time while claiming it is a not for profit service, but this does not ...
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Comment on agent fees
About 150 is non refundable right from the start and I understand that they will likely be hitting me for exiating damage which they do not acknowledge or fix but will charge us for repeatedly.
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“Looked at reviews and took a chance. I am surprised ......”

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Feb 01,2017
Minithumbup
Seb
By: 'Mikethecat'
Feb 01,2017
0 people found
this helpful
Looked at reviews and took a chance. I am surprised as the other tenants did not have any issues in the flat. Started my Uni placement and needed to focus. What was interesting was everything was upfront and the pics matched the viewing. Moved in ...
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Comment on agent fees
Not much - more automation of forms. I like the inventory and pics , my depsoit info upfront was reasuring and not pressured to sign. I did lot of viewing with others and took a chance
Attachments

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“Having graduated and got my first job, I needed a ......”

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Jan 27,2017
Minithumbup
Malcom
By: 'Emma'
Jan 27,2017
0 people found
this helpful
Having graduated and got my first job, I needed a place rapid. I even got an aiport collection as I am from Amsterdam. Very clean and clear unlike other company that wanted to add extra....
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Comment on agent fees
Fees - everyone in UK wants fees. At least I have a heading for what they are and how much
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“I stayed in a house and was pleased, house was ......”

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Jan 16,2017
Minithumbup
By: 'Uni'
Jan 16,2017
0 people found
this helpful
I stayed in a house and was pleased, house was indeed clean and tidy and check-in last week. Has some apprehensions but I think I have done well and would come again once my 6 months is up with my internship....
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Comment on agent fees
Everything was explained in the next steps pack - all prices fixed to my needs
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“Extortionate. Generally, poor. Hidden fees include a 100pound agency fee, 55......”

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Oct 19,2016
Minithumbdown
By: 'Grrrrrr'
Oct 19,2016
0 people found
this helpful
Extortionate. Generally, poor. Hidden fees include a 100pound agency fee, 55pound deposit protection and a 50 pound non-negotiable cleaning fee. My stay at the property was a mediocre experience. 3 lights went out during my stay, there was a leak in the kitchen floor every morning and ...
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Comment on agent fees
Horrendous
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“WHAT * IS GOING on with that "agency" !!!! They don't fix ......”

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Jul 24,2015
Minithumbdown
By: 'Tina'
Jul 24,2015
0 people found
this helpful
WHAT * IS GOING on with that "agency" !!!! They don't fix the mailbox or at least give us the key for the box at the opposite side of the building as no one is dropping mail at the entrance. People are awaiting very important mails. They ...
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Comment on agent fees
They lack of kindness and respect to their customer, having a bright smile only at the very first moment when showing the room and when signing a contract....PLEASE STAY AWAY from them !
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“After renting at Harry Lord House, I agree with other ......”

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Jun 01,2015
Minithumbdown
By: 'Tether'
Jun 01,2015
1 people found
this helpful
After renting at Harry Lord House, I agree with other comments. Pulse charged me for broken items that were not my fault whatsoever. They also charged me cleaning charges because of other housemates. Their 'we charge everyone' even if not your fault results in a ...
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“Totally unprofessional Agency!! They took ages to return the deposit.......”

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Sep 13,2014
Minithumbdown
By: 'Sasi'
Sep 13,2014
1 people found
this helpful
Totally unprofessional Agency!! They took ages to return the deposit. Office staff never co-operate. I can say useless. I don't recommend this to anybody!! Beware of non refundable admin fee!!...
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What agent could do to change your mind?
1. They should have returned the referral bonus ‚£25 2. They should have returned the deposit as per agreed terms & conditions i.e. 14 days. They took more than 3 months. 3. They should respond to emails promptly... they never respond at ALL. 4. The inventory check should have done in the presence of the tenant. They write whatever they want after the Tenant left. 5. They should lower the admin fee amount as they never show interest on the admin work at all.
Attached Filesnbsp;
Comment on agent fees
Unprofessional Agents!! No need to comment more than that...
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“I have had the same experience of everyone else. I ......”

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Aug 02,2014
Minithumbdown
By: 'Emily'
Aug 02,2014
1 people found
this helpful
I have had the same experience of everyone else. I live din a rented property for 4 years, in that time the service was appalling. We had flooding over Christmas due to a leaking roof and it took 4 months to get it repaired and a further 11 ...
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“Worst experience that I had during my stay in Manchester. ......”

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Jul 23,2014
Minithumbdown
By: 'Teay'
Jul 23,2014
0 people found
this helpful
Worst experience that I had during my stay in Manchester. Same situation with other friends here. They refused to return the deposit and keep postponing the time. We are planning to prepare some legal document for our reimbursement of deposit. Seriously, this is totally waste ...
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What agent could do to change your mind?
Worst service provided by this agent company. Totally not recommended.
Attached Filesnbsp;
Comment on agent fees
The room condition was ok. But the service is worst.
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“What everyone else is saying is completely true. Definitely advise ......”

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Apr 17,2014
Minithumbdown
sunil
By: 'ross'
Apr 17,2014
0 people found
this helpful
What everyone else is saying is completely true. Definitely advise anyone and everyone to stay away if they every want to see their deposit back (£375) ! Email me at [email protected] if you are having or had the same issue...
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“I would advice to stay away, this property management is ......”

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Apr 11,2014
Minithumbdown
By: 'John'
Apr 11,2014
0 people found
this helpful
I would advice to stay away, this property management is very untrustworthy, they avoid returning deposit back, please email me if you are having problems as well.. *@gmail.com...
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“I used Pulse Property to rent a room in a ......”

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Jul 10,2013
Minithumbdown
sunil
By: 'desborough'
Jul 10,2013
3 people found
this helpful
I used Pulse Property to rent a room in a flat share from April to the end of June 2013. I paid my deposit of £305 and recieved a signed contract and verbal assurances that my deposit would be returned within 10 working days of my tenancy ending. ...
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What agent could do to change your mind?
Sunil. Lax, insipid and untrustworthy. The issue with deposits is apparently affecting a number of his clients.
Attached Filesnbsp;
Was this helpful? Yes
By: Enis
Aug 23, 2013
View all comments (1)
Hi I am currently in exactly the same situation as you were with Sunil, He is refusing my deposit after disappearing for 2 months and I seriously need some advice Could you please send me a contact number or even contact me through e-mail if possible? [email protected] I would really appreciate it thank you ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Pulse Property Management Ltd

Regional Awards won by Pulse Property Management Ltd

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