Caernarfon, LL55
4.9/5, 892 reviews
99% recommended
94% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for ... show more Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for a number of years and our team grow from strength to strength, employing approximately 17 employees, giving us a wealth of local knowledge and expertise.

This office has a dedicated sales team, letting team, commercial department together with our professional services speciality team. Whatever your property needs, you can find it all under one roof here at our Caernarfon Branch.
Dafydd Hardy - Click to Visit Our Website

Latest Reviews

View all Reviews 892
11th Jun 2024
reviewed by 'Neil'
“I experienced a fantastic service from all the staff members at Dafydd Hardy Caernarfon. However, I was extremely pleased with ......”
10th Jun 2024
reviewed by 'Jo'
“So helpful every step of the way through buying. Always available to chat or deal wit h queries.Couldn't recommend ......”
10th Jun 2024
reviewed by 'Paul'
“Dafydd Hardy Caernarfon gave me excellent service beyond my expectations in the purchase of my home. Their web site was ......”
10th Jun 2024
reviewed by 'Matthew'
“Excellent friendly comms, realists, understand the local and general market....”
10th Jun 2024
reviewed by 'Cian'
“What can I say. If I could have used Ffion as my mortgage advisor, solicitor and estate agent then I ......”
8th Jun 2024
reviewed by 'Garym'
“After a very dissapointing experience with my original buyer’s,their property chain falling through then sticking with them so ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: 09:00 - 13:00
Address

Dafydd Hardy
12 Y Maes
Caernarfon
Gwynedd
LL55 2NF
01286 677 774

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £30,000 £99,999,999
Lettings 93% 95% £325 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 2 178 1 311 5 298 5 21 0
Areas covered
  • LL55
  • LL54
  • LL48
  • LL49
  • LL51
  • LL52
  • LL53
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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“From the day our property is marketed by the Caernarfon ......”

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Mar 26,2016
Minithumbup
By: 'Mo'
Mar 26,2016
0 people found
this helpful
From the day our property is marketed by the Caernarfon brach, we had a personal service from Carys, the branch manager. She continually and relentlessly followed the sale process by maintaining contact with us and the purchaser till the completion of the sale. She is ...
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Good
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“What a great friendly team. The whole process of buying ......”

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Mar 23,2016
Minithumbup
Staff profile picture
Sue Morris
By: 'June'
Mar 23,2016
0 people found
this helpful
What a great friendly team. The whole process of buying was easy, efficient and fun. They facilitated visits to the property and were relaxed and organised. Nice that buying a house can be such a pleasant experience!...
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n/a
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“Really impressed with the staff at Caernarfon branch. very friendly ......”

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Feb 17,2016
Minithumbup
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Ioan Evans
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Sarah Morton
By: 'c6120'
Feb 17,2016
0 people found
this helpful
Really impressed with the staff at Caernarfon branch. very friendly and supportive the staff even helped to look for the right house with us to meet our needs and requirements. I really am impressed that they put the customer first and aim to look after ...
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Comment on agent fees
the fees are ok
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“Excellent and fast service on finding and arranging our rental ......”

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Feb 08,2016
Minithumbup
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Ioan Evans
By: 'Edwards'
Feb 08,2016
0 people found
this helpful
Excellent and fast service on finding and arranging our rental property. We needed a rental property for our family following recent floods, and this was arranged by Ioan in a matter of days, thank you....
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Comment on agent fees
good
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“Carys Morris is a credit to the company.She was ......”

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Jan 28,2016
Minithumbup
By: 'Mr'
Jan 28,2016
0 people found
this helpful
Carys Morris is a credit to the company. She was willing to go the extra mile to secure the purchase of our new home. Many thanks Carys for your excellent service. Mr and Mrs Goodwin Green Bank Caernarfon....
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“Hi Sue, I like to thank you all for your ......”

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Dec 23,2015
Minithumbup
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Sue Morris
By: 'Nicholas'
Dec 23,2015
0 people found
this helpful
Hi Sue, I like to thank you all for your hard work of selling Bryn Meredydd. The young ladies worked as a team,doing their up most impossible work for their clients. The agency made their clients relaxed and thinking positive with control of their ...
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“Very efficient, I felt I could leave everthing to Tracey ......”

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Dec 21,2015
Minithumbup
By: 'Edwina'
Dec 21,2015
0 people found
this helpful
Very efficient, I felt I could leave everthing to Tracey Carys and Sue. They gave me well needed support at a very stressful time....
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“Absolutely FANTASTC!!Very easy transaction, made easier by regular updates ......”

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Dec 18,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'O.'
Dec 18,2015
0 people found
this helpful
Absolutely FANTASTC!! Very easy transaction, made easier by regular updates and communication from staff. Selling a property can be a painful experience, but not with Dafydd Hardy as the staff were always professional, courteous and honest. Confidentiality was respected, and this is appreciated. Nothing was ...
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Comment on agent fees
fair and competitive.
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“We found all the staff at the Caernarfon branch of ......”

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Dec 17,2015
Minithumbup
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Sue Morris
By: 'Lesley'
Dec 17,2015
0 people found
this helpful
We found all the staff at the Caernarfon branch of Dafydd Hardy to be very professional, whilst also being incredibly helpful, cheerful and approachable. From viewing and throughout every aspect of the purchase their service was excellent. Sue Morris dealt primarily with our purchase, and ...
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“We have just purchased a property in Pwllheli and Tracy ......”

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Dec 17,2015
Minithumbup
By: 'Andy'
Dec 17,2015
0 people found
this helpful
We have just purchased a property in Pwllheli and Tracy Dearden was the agent who followed through the process with us. At times there were a few hiccups with finance arrangements but Tracy was very helpful and enthusiastic to do all she could to liase ...
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“We came by chance to see this property. Phoned the ......”

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Dec 11,2015
Minithumbup
By: 'Ben'
Dec 11,2015
0 people found
this helpful
We came by chance to see this property. Phoned the the office though late Tracy said she would come and show us the property on her way home. This and her friendly approach together with ability to listen to our needs made our mind and ...
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Comment on agent fees
Very happy with dafy hardy and all their staff.
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“The team at Dafydd hardy are great, we did struggle ......”

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Dec 11,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'Sarah'
Dec 11,2015
0 people found
this helpful
The team at Dafydd hardy are great, we did struggle to sell the property but the persevered and never gave up! They informed us of everything that was going on and kept us in the loop totally. Even managed to get a bit more for ...
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“Wow what a team at Dafydd Hardy in the Caernarfon ......”

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Dec 11,2015
Minithumbup
By: 'Mr'
Dec 11,2015
0 people found
this helpful
Wow what a team at Dafydd Hardy in the Caernarfon Branch. always happy to help and will that extra mile for you . We could generally only view the property late After 6 and Tracy would always be happy to meet us thank you...
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Comment on agent fees
We were buyers
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“I had a very professional service for Dafydd Hardy, form ......”

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Dec 11,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'Ian'
Dec 11,2015
0 people found
this helpful
I had a very professional service for Dafydd Hardy, form the initial valuation, which I felt was a truer reflection of the house value, than other estate agents. The house was only on the market for a couple of days and the office kept me ...
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“My wife and I purchased a property through the Caernarfon ......”

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Dec 11,2015
Minithumbup
By: 'Steve'
Dec 11,2015
0 people found
this helpful
My wife and I purchased a property through the Caernarfon branch of Dafydd Hardy. We found all the members of staff very helpfu, although we mainly felt with Tracey Dearden. She arrived at the property on time and showed us around and we found her ...
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“I'm very impressed with Sue at Dafydd Hardy. She kept ......”

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Dec 07,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'Heledd'
Dec 07,2015
0 people found
this helpful
I'm very impressed with Sue at Dafydd Hardy. She kept me informed throughout the process. Sue is a friendly and likeable staff member, and an asset to the agency. Diolch...
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“Recently sold a property with Dafydd Hardy Estate Agents, and ......”

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Dec 03,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'Mari'
Dec 03,2015
0 people found
this helpful
Recently sold a property with Dafydd Hardy Estate Agents, and was very happy with the whole experience. Carys who did the property valuation was much better than other estate agents who gave a valuation in terms of her enthusiasm and passion for selling houses. This ...
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“We had the privilege of spending a day and a ......”

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Dec 03,2015
Minithumbup
By: 'Adam'
Dec 03,2015
0 people found
this helpful
We had the privilege of spending a day and a half with Tracey viewing 9 or 10 properties. The property we eventually purchased wasn't on our original list but after Tracey's suggestion to go and look at it, we made an offer at the end of that ...
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“Both Tracey and Sue were very friendly and efficient and ......”

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Dec 02,2015
Minithumbup
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Sue Morris
By: 'Chris'
Dec 02,2015
0 people found
this helpful
Both Tracey and Sue were very friendly and efficient and kept us informed of the progress throughout the sale, quickly finding out any information we needed to know from the vendors and helping us out with queries on searches done by other agencies. It was ...
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“Dafydd hardy were fantastic throughout this process, especially Sue and ......”

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Dec 02,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'Eleri'
Dec 02,2015
0 people found
this helpful
Dafydd hardy were fantastic throughout this process, especially Sue and Carys. Even when problems in the process came up they were always on hand to sort them out and help to calm me down and stay positive. Sue made regular contact with me and made ...
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Comment on agent fees
You get what you pay for and thats why they are the best. There were cheaper estate agents but their houses seem to be on the market a whole lot longer than houses marketed through Dafydc Hardy.
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“Excellent customer care and feedback on all stages of selling ......”

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Oct 03,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'Mrs'
Oct 03,2015
0 people found
this helpful
Excellent customer care and feedback on all stages of selling the property, these ladies looked after us and the sales through out. We can't thank Susan and Cary's enough for the help and service they provided ....
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Comment on agent fees
Fair .
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“Their advertising is comprehensive, leaving one in no doubt as ......”

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Mar 27,2015
Minithumbup
By: 'Anita'
Mar 27,2015
0 people found
this helpful
Their advertising is comprehensive, leaving one in no doubt as to the property details. They provided a good number of potential buyers, resulting in a sale. A bit disorganised as far as emailing me with details of prospective purchasers and dates, as I would perhaps ...
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Comment on agent fees
Fixed charge below sale value of ‚£100,000, which is fair, but makes the sale of cheaper properties quite expensive.
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By: Dafydd
Mar 28, 2015
View all comments (1)
Dear Anita Thank you for your comments which are helpful to achieving better customer service. I am so pleased you found our advertising comprehensive; which element worked best for you? ...

“Sue was extremely helpful in all aspects of our property ......”

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Mar 26,2015
Minithumbup
Staff profile picture
Sue Morris
By: 'Tina'
Mar 26,2015
0 people found
this helpful
Sue was extremely helpful in all aspects of our property purchase, she called to keep us informed at every single step along the way and answered all of our queries. Her manner was very polite and friendly, and we felt we were being looked after ...
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“We had excellent service. The agents were always very prompt ......”

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Dec 08,2014
Minithumbup
Staff profile picture
Sue Morris
By: 'Ian'
Dec 08,2014
0 people found
this helpful
We had excellent service. The agents were always very prompt in giving us information about progress. The staff were always helpful and friendly and we felt they were genuinely interested in the sale of our property. All the advice we were given was professional. We ...
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Comment on agent fees
these were appropriate.
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“Sue was exceptionally helpful throughout the very drawn out process (......”

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Nov 19,2014
Minithumbup
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Sue Morris
By: 'Mandy'
Nov 19,2014
0 people found
this helpful
Sue was exceptionally helpful throughout the very drawn out process (no fault of Dafydd Hardy) of our recent house purchase. I felt that whilst she was the agent acting for the Seller, she also had our best interests at heart. This caring and helpful attitude ...
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“They got viewings organised and people through the door. Very ......”

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Nov 11,2014
Minithumbup
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Sue Morris
By: 'Arwel'
Nov 11,2014
0 people found
this helpful
They got viewings organised and people through the door. Very seamless sale, staff were very helpful and organised and got the best price possible for us. Would definitely recommend and use again....
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“The property I sold through this agent belonged to my ......”

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Oct 26,2014
Minithumbup
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Sue Morris
By: 'Roslynne'
Oct 26,2014
0 people found
this helpful
The property I sold through this agent belonged to my parents (deceased). It was traumatic enough dealing with the Estate. Mr Hardy was sympathetic and helpful during the process of putting the house on the market. Throughout the viewings, the viewing staff (and I think ...
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Comment on agent fees
The only slight issue is that I thought I was under the umbrella of Town & Country, but from what I can gather the property as not in a high enough price bracket.
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“We met Eleri for our initial viewing of the property, ......”

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Oct 16,2014
Minithumbup
Staff profile picture
Ioan Evans
By: 'Antonio'
Oct 16,2014
0 people found
this helpful
We met Eleri for our initial viewing of the property, and were impressed by her professionalism and knowledge of both the property itself and the surrounding area. She gave an appropriate amount of information to begin with, then handled our subsequent questions well. She gave ...
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By: Dafydd
Oct 16, 2014
View all comments (1)
Thank you for your kind words which are very much appreciated. ...

“I was kept fully in the picture at all times, ......”

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Oct 03,2014
Minithumbup
By: 'G'
Oct 03,2014
0 people found
this helpful
I was kept fully in the picture at all times, and all the members of staff I spoke to were very friendly and knowledgeable....
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Comment on agent fees
I must confess I did feel that as a percentage of the sale price the fee was on the high side
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“Phone calls and requests for viewings were dealt with promptly ......”

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Aug 31,2014
Minithumbup
By: 'RB'
Aug 31,2014
0 people found
this helpful
Phone calls and requests for viewings were dealt with promptly and efficiently. Some awkward negotiations were handled professionally and the staff were always friendly and approachable. Nice to have an answering machine available in the evenings to leave messages on, calls were returned first thing ...
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Landlord Fees

Permitted payments

Before the tenancy starts (payable to Dafydd Hardy Estate Agents Ltd ‘the Agent’)
Holding Deposit: 1 week's rent
Deposit: equal to 1 months rent or £250 per person on a Dafydd Hardy Student rental property.

During the tenancy (payable to the Agent)

Payment for the late payment of rent £25

Payment for a breach of the tenancy agreement up to the prescribed limit

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Dafydd Hardy Estate Agents Ltd is a member of RICS, which is a client money protection scheme, and also a member of The Property Ombudsman Service, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.

Tenant Fees

Permitted payments

Before the tenancy starts (payable to Dafydd Hardy Estate Agents Ltd ‘the Agent’)
Holding Deposit: 1 week's rent
Deposit: equal to 1 months rent or £250 per person on a Dafydd Hardy Student rental property.

During the tenancy (payable to the Agent)

Payment for the late payment of rent £25

Payment for a breach of the tenancy agreement up to the prescribed limit

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Dafydd Hardy Estate Agents Ltd is a member of RICS, which is a client money protection scheme, and also a member of The Property Ombudsman Service, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 27/08/2019, 9:17 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:54 PM 01/02/2023 by allAgents


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Dafydd Hardy

Branch - Caernarfon, LL55

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