Caernarfon, LL55
4.9/5, 883 reviews
99% recommended
94% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for ... show more Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for a number of years and our team grow from strength to strength, employing approximately 17 employees, giving us a wealth of local knowledge and expertise.

This office has a dedicated sales team, letting team, commercial department together with our professional services speciality team. Whatever your property needs, you can find it all under one roof here at our Caernarfon Branch.
Dafydd Hardy - Click to Visit Our Website

Latest Reviews

View all Reviews 883
26th Apr 2024
reviewed by 'iolo williams'
“from start to finish everything was at a top class service from the staffcouldnt have asked for betterselling the only ......”
1st Mar 2024
reviewed by 'Parry family'
“We sold and bought our property with Dafydd Hardy's Caernarfon office. We received a very professional attentive service on both ......”
1st Mar 2024
reviewed by 'Ffraid'
“Gwasanaeth gwych gan y gangen yng Nghaernarfon, yn enwedig gan Ffion a oedd mor barod i helpu efo unrhyw beth ......”
29th Feb 2024
reviewed by 'ESutton'
“Sophie, Sue and the whole team at Dafydd Hardy Caernarfon are always on hand and will go above and beyond ......”
29th Feb 2024
reviewed by 'Sian'
“Great experience throughout the process, Sophie was communicative, professional and friendly throughout the whole process and I wouldn't hesitate to ......”
29th Feb 2024
reviewed by 'G Roberts'
“Brilliant service with the agents going above and beyond and very accommodating. Diolch yn fawr iawn....”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: 09:00 - 13:00
Address

Dafydd Hardy
12 Y Maes
Caernarfon
Gwynedd
LL55 2NF
01286 677 774

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £30,000 £99,999,999
Lettings 93% 95% £325 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 2 178 1 309 5 294 2 21 0
Areas covered
  • LL55
  • LL54
  • LL48
  • LL49
  • LL51
  • LL52
  • LL53
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS DPS Relocation Agent Network
Rankings
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“brilliant service knows lots of different trades which is useful. ......”

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Jul 28,2017
Minithumbup
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Sue Morris
By: 'Griff'
Jul 28,2017
0 people found
this helpful
brilliant service knows lots of different trades which is useful. Kept in touch throughout a very long purchase enquiring as to current position and checking to see if she could help in any way. Knew when to contact us and did not hound...
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“Both Sophie and Ioan took time to understand our situation ......”

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Jul 25,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'Pete'
Jul 25,2017
0 people found
this helpful
Both Sophie and Ioan took time to understand our situation and went out of their way to help us in our situation - they made everything really easy for us- thankyou !!...
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Comment on agent fees
About average
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“Sue was friendly, efficient and business-like in all aspects of ......”

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Jul 21,2017
Minithumbup
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Sue Morris
By: 'D'
Jul 21,2017
0 people found
this helpful
Sue was friendly, efficient and business-like in all aspects of our dealings. She is a natural people person who also has natural communication skills. She is also adept at negotiating and advising on offers and in how to drive a succesful sales strategy. Our property ...
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“Susan was great throughout the buying process. Very professional. She ......”

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Jul 21,2017
Minithumbup
By: 'Meinir'
Jul 21,2017
0 people found
this helpful
Susan was great throughout the buying process. Very professional. She helped push through the purchase and kept in touch often to keep.me updated with any developments. Great service and would highly recommend. Thanks Susan :)...
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By: Susan
Jul 23, 2017
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Diolch Meinir, gobeithio byddwch yn hapus iawn yn eich cartref newydd x ...

“5 Stars for a Star. Susan was professional, approachable, thorough, proactive ......”

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Jul 19,2017
Minithumbup
By: 'Guy'
Jul 19,2017
0 people found
this helpful
5 Stars for a Star. Susan was professional, approachable, thorough, proactive and patient. Not being available in the area she worked independently dealing with situations as they arose and with common sense and diligence. The buyer required urgent attention and the solicitors were less than on ...
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By: Susan
Jul 23, 2017
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It was a pleasure to assist you in this sale and thank you for your feedback. ...

“Ive had good service from these two people as a ......”

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Jul 13,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'David'
Jul 13,2017
0 people found
this helpful
Ive had good service from these two people as a landlord, have had them now for about 5 years as my agents...
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Comment on agent fees
the fees are to high at 12% i would really want them to be 2% lower ime not happy with the current fees.
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“Sue was instrumental for us, we couldn't have done it ......”

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Jul 12,2017
Minithumbup
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Sue Morris
By: 'Paul'
Jul 12,2017
0 people found
this helpful
Sue was instrumental for us, we couldn't have done it without her, she took a genuine interest in our situation and effectively, made it happen for us. We were very happy with her service and the relationship we built with her, she was always more ...
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Comment on agent fees
Good
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“Excellent Service - Needed a Private let at very short ......”

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Jul 11,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'Elan'
Jul 11,2017
0 people found
this helpful
Excellent Service - Needed a Private let at very short notice due to having to relocate, and the whole process was dealt with smoothly....
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Comment on agent fees
Reasonable
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“What can I say. They have been incredible from start ......”

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Jul 10,2017
Minithumbup
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Sue Morris
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Sophie Williams
By: 'Sian'
Jul 10,2017
0 people found
this helpful
What can I say. They have been incredible from start to finish, believe me it's been a long journey, but they have been there for me every step of the way. All the girls in the office should be proud of them selves. It's been ...
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Comment on agent fees
Reasonable
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“Beth and Sue were so friendly and supportive throughout our ......”

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Jul 10,2017
Minithumbup
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Sue Morris
By: 'Claire'
Jul 10,2017
0 people found
this helpful
Beth and Sue were so friendly and supportive throughout our purchase, they enabled us to feel we were buying into a community and were so reassuring in the final week leading up to completion. Beth showed me around the property initially and her personal touch ...
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“I cannot praise Sophie highly enough (5 stars not nearly enough ) ......”

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Jul 07,2017
Minithumbup
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Sophie Williams
By: 'Chris'
Jul 07,2017
0 people found
this helpful
I cannot praise Sophie highly enough (5 stars not nearly enough ) for the service she delivered for my new rental property, bearing in mind I was relocating from another part of the country, communication has been first class whether it's been by email , phone or in ...
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Comment on agent fees
After dealing with other agents in my search for a property I can safely say the fees charged are the best I found from a tenants perspect
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“Susan recently handled the sale of my Mum's house in ......”

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Jul 07,2017
Minithumbup
By: 'Angela'
Jul 07,2017
0 people found
this helpful
Susan recently handled the sale of my Mum's house in Edern. Following our initial meeting with her on taking on responsibility for the property's marketing, she kept regular contact with us, culminating in a successful viewing within a short timescale. She has demonstrated excellent knowledge ...
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Comment on agent fees
Well worth the fee incurred
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By: Susan
Jul 07, 2017
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Thank you Angela, Im pleased that we got it all sorted for you :D x ...

“They were very helpfull . Every thing was so simple . They ......”

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Jul 05,2017
Minithumbup
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Ioan Evans
Staff profile picture
Sophie Williams
By: 'Kev'
Jul 05,2017
0 people found
this helpful
They were very helpfull . Every thing was so simple . They did all the work nothing was too hard for them . Thank you...
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“Sophie and ioan were very helpful and helped me find ......”

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Jul 04,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'Hannah'
Jul 04,2017
0 people found
this helpful
Sophie and ioan were very helpful and helped me find a lovely house to rent close to my work and my children's schools.Also close enough to parents for support .Very friendly and were always happy to help me. Would recommend them both....
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Comment on agent fees
Good.
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“Susan Jones recently oversaw the sale of our property at ......”

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Jun 30,2017
Minithumbup
By: 'Mr'
Jun 30,2017
0 people found
this helpful
Susan Jones recently oversaw the sale of our property at Aberdesach, the sale was carried out in a very professional manner from the first stage. Susan kept ourselves and our buyer up to date throughout the sale contacting solicitors and keeping them fully informed also. ...
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Comment on agent fees
Good
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By: Susan A Jones
Jul 12, 2017
View all comments (1)
Thank you for your positive comments and it was a pleasure to see the sale complete for you. ...

“I write to thank you more sincerely for the splendid ......”

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Jun 29,2017
Minithumbup
By: 'Basil'
Jun 29,2017
0 people found
this helpful
I write to thank you more sincerely for the splendid and most efficient work you put in with the sale of Gwynfa Morfa Nefyn for me in the last few weeks. Five years ago you acted on the sale of property for me in the ...
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By: Susan
Jul 07, 2017
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It was a pleasure to assist you selingl Gwynfa and especially lovely that it went to a young local couple. ...

“I found Sophie and Ioan very easy to work with.......”

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Jun 22,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'Clare'
Jun 22,2017
0 people found
this helpful
I found Sophie and Ioan very easy to work with. Both are very organised, approachable and hard working. I felt looked after and was happy in the knowledge that they were both very capable in finding me a tenant, which they did. Nothing was ever ...
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Comment on agent fees
Ok.
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“Brilliant help during the letting process after my initial tenant ......”

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Jun 20,2017
Minithumbup
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Ioan Evans
By: 'Jason'
Jun 20,2017
1 people found
this helpful
Brilliant help during the letting process after my initial tenant pulled out. Really helpful in terms of knowing potential tenant and keeping me in the loop as to what was happening with finding a tenant....
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Comment on agent fees
Relisting fee is quite steep at £ 395, thankfully a tenant was found quickly,.
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“Thank you for helping us purchase our lovely cottage, the ......”

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Jun 14,2017
Minithumbup
By: 'Tim'
Jun 14,2017
0 people found
this helpful
Thank you for helping us purchase our lovely cottage, the staff are very helpful and cheerful, always friendly and willing to answer any questions we had. We're very grateful and delighted to have completed the process with Dafydd Hardy. Particular thanks to Sophie and Sue. ...
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“I was the purchaser of a recent property and Susan ......”

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Jun 13,2017
Minithumbup
By: 'Sue'
Jun 13,2017
0 people found
this helpful
I was the purchaser of a recent property and Susan was the agent selling this property . Susan went out of her way to ensure this sale went as smoothly as possible . Professional , helpful, cheerful and very personable . Would have no hesitation in recommending Susan and ...
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Comment on agent fees
NA
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By: Susan
Jun 15, 2017
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Thank you for your feedback and it was a pleasure to work with you on this purchase. ...

“Brilliant and experienced sales team (Sue Morris) and others. Would ......”

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Jun 10,2017
Minithumbup
Staff profile picture
Sue Morris
By: 'Darren'
Jun 10,2017
0 people found
this helpful
Brilliant and experienced sales team (Sue Morris) and others. Would highly recommend this company to anyone that's selling or buying a house. Thank you once again. Dafydd Hardy👍👍...
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“For my first time moving out and being clueless where ......”

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Jun 08,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'KAE'
Jun 08,2017
0 people found
this helpful
For my first time moving out and being clueless where to start I had great help from the letting team and I'm so happy with my first home...
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“We found both Ioan and Sophie to be extremely helpful ......”

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Jun 05,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'Carl&katie'
Jun 05,2017
0 people found
this helpful
We found both Ioan and Sophie to be extremely helpful and professional. Whenever we phoned for an update they were ready and willing to help. The both of them have saved us a great deal of stress and we want to thank them both as ...
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Comment on agent fees
All agents have fees and we expected to pay more but were happily suprised to find it wasnt as expensive as we thought.
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“Ioan and Sophie both very friendly and professional. Made the ......”

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Jun 03,2017
Minithumbup
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Ioan Evans
Staff profile picture
Sophie Williams
By: 'Gina'Marie'
Jun 03,2017
0 people found
this helpful
Ioan and Sophie both very friendly and professional. Made the experience of renting for the first time a great one!...
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“As a first time landlord I could not wish for ......”

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Jun 03,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'MarkW'
Jun 03,2017
0 people found
this helpful
As a first time landlord I could not wish for a more pleasant and professional company to deal with. Ioan and Sophie made the whole process very very straight forward. Great communication, very approachable, really friendly. I would have no hesitation in using them again ...
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Comment on agent fees
Seem pretty reasonable to me for the work they have done.
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“I would like to thanks Sophie on the excellent service ......”

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Jun 01,2017
Minithumbup
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Sophie Williams
By: 'Hari'
Jun 01,2017
0 people found
this helpful
I would like to thanks Sophie on the excellent service provided me in the renting my flat. I had a positive response within fifteen minutes, and from that time until completion, Sophie did everything to make things run as quickly and smoothly as possible. I ...
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“Sophie has been very professional in her dealings with us ......”

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May 29,2017
Minithumbup
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Sophie Williams
By: 'AM'
May 29,2017
0 people found
this helpful
Sophie has been very professional in her dealings with us and has managed the rental of our property very efficiently, and always with a friendly and approachable manner. She very quickly resolved a slight error with the contract (property name slightly misspelt) so that everything ...
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“We have previously been very pleased with the professional and ......”

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May 26,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'JNW'
May 26,2017
0 people found
this helpful
We have previously been very pleased with the professional and friendly service provided by Dafydd hardy Lettings and therefore had no hesitation in using their expertise and services again for securing a suitable tenancy for another property. Sophie and Ioan have continued to meet our ...
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Comment on agent fees
Reasonable. We have made no comparisons with other agents but suspect that other agencies with lesser fees would not provide the same bespoke service and hence may lead to potentially unsuitable tenants..
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“We viewed a number of properties with Sophie. She was ......”

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May 19,2017
Minithumbup
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Sophie Williams
By: 'Carrie'
May 19,2017
0 people found
this helpful
We viewed a number of properties with Sophie. She was very professional with a personal touch. She kept us fully informed right through the process, and nothing was ever too much trouble for her. This wasn't the first time, and it won't be the last ...
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“As an out of area investment buyer I cannot fault ......”

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May 16,2017
Minithumbup
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Sue Morris
By: 'Simon'
May 16,2017
0 people found
this helpful
As an out of area investment buyer I cannot fault the level of professionalism and service I received from the team at Dafydd Hardy. Bethan , Sue and Sophie constantly gave me good advice about the different areas I was looking at, potential incomes, the local ...
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Staff picture Sue Morris
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Staff picture Sophie Williams
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Staff picture Ffion Price-Jones
(164)
Staff picture Alana Jones
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Staff picture Aled Owen
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Staff picture Sioned Jones
(19)
Staff picture Sarah Morton
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Staff picture Marcus
Staff picture Richard Birch
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Staff picture Ellen Rathbone
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Staff picture Patrick Higgins
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Staff picture Hayley Williams
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Landlord Fees

Permitted payments

Before the tenancy starts (payable to Dafydd Hardy Estate Agents Ltd ‘the Agent’)
Holding Deposit: 1 week's rent
Deposit: equal to 1 months rent or £250 per person on a Dafydd Hardy Student rental property.

During the tenancy (payable to the Agent)

Payment for the late payment of rent £25

Payment for a breach of the tenancy agreement up to the prescribed limit

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Dafydd Hardy Estate Agents Ltd is a member of RICS, which is a client money protection scheme, and also a member of The Property Ombudsman Service, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.

Tenant Fees

Permitted payments

Before the tenancy starts (payable to Dafydd Hardy Estate Agents Ltd ‘the Agent’)
Holding Deposit: 1 week's rent
Deposit: equal to 1 months rent or £250 per person on a Dafydd Hardy Student rental property.

During the tenancy (payable to the Agent)

Payment for the late payment of rent £25

Payment for a breach of the tenancy agreement up to the prescribed limit

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Dafydd Hardy Estate Agents Ltd is a member of RICS, which is a client money protection scheme, and also a member of The Property Ombudsman Service, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 27/08/2019, 9:17 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:54 PM 01/02/2023 by allAgents


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Dafydd Hardy

Branch - Caernarfon, LL55

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