Crawley, RH10
4.7/5, 630 reviews
97% recommended
93% sales valuation accuracy
96% sales fee satisfaction
92% lettings valuation accuracy
82% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 630
2nd Nov 2023
reviewed by 'Martyn N'
“Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very ......”
5th Oct 2022
reviewed by 'Gk'
“I would highly recommend choices Estate Agents. Roland from Crawley he is very friendly and good person.He rent out ......”
10th Sep 2021
reviewed by 'Kitty Bocking'
“Painful experience. As guarantor of my daughter's student house, they practically wanted my last MRI results. Extended process of electronic ......”
9th Jul 2021
reviewed by 'Kay hawkins'
“Disgraceful company should not be operating.Never had such a bad experience with a disgusting property and staff that never ......”
12th Apr 2018
reviewed by 'Robert'
“Worst property management company ever experienced!!!!!I bought a few properties with them - they were very, very late being ......”
15th Dec 2017
reviewed by 'Jojo'
“Always having to chase issues myself and when i report issues which i still have on going i seem to ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
5 Broadwalk
Crawley
West Sussex
RH10 1HJ
01293 611002

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 96% £110,000 £660,000
Lettings 92% 82% £380 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 4 263 10 95 0 155 0 30 2
Areas covered
  • RH10
  • RH11
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“The selling of our property was made a very easy ......”

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Nov 17,2014
Minithumbup
By: 'Pauline'
Nov 17,2014
0 people found
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The selling of our property was made a very easy pleasant experience. We would recommend Choices to anyone. We have lived in the above property for over 30 years, so we were not looking forward to going through the process of selling but we need not ...
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Comment on agent fees
We think the are quite fair as a lot of work goes into the selling of property and as all went they are fine
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“I had been trying to sell my property for quite ......”

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Nov 17,2014
Minithumbup
By: 'Paul'
Nov 17,2014
0 people found
this helpful
I had been trying to sell my property for quite a while before I bumped into Darren Broom outside the property when he was on a viewing for a different property. I immediately liked his enthusiasm and positive outlook with regards selling my property. I ...
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Comment on agent fees
I probably could have got a 1% deal elsewhere. But based on listing with another agent previously, they never sold it with a lower commission. So worth the extra for getting it sold promptly.
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“I would like to thank Zoe and Lisa for their ......”

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Nov 17,2014
Minithumbup
By: 'Bhavinkumar'
Nov 17,2014
0 people found
this helpful
I would like to thank Zoe and Lisa for their support and help during search for a suitable property to rent. I have been very pleased so far with the service received from them. Communication has been excellent and they dealt promptly, politely and efficiently ...
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“Stephen has been very helpful in the purchase of the ......”

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Nov 14,2014
Minithumbup
By: 'sbrooks'
Nov 14,2014
0 people found
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Stephen has been very helpful in the purchase of the property. He has provided regular updates and kept me abreast of developments. He is always available to discuss any issues I have....
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“Very good customer service and is very helpful ,he is ......”

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Nov 13,2014
Minithumbup
By: 'MF'
Nov 13,2014
0 people found
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Very good customer service and is very helpful ,he is dealing with my house and he use to update everrthing and taking lot of care and very helpfull...
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“Stephen has been helping the sale of a property that ......”

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Nov 13,2014
Minithumbup
By: 'Steph'
Nov 13,2014
0 people found
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Stephen has been helping the sale of a property that my mum looks after, I have had to deal with him over the phone and he has been very professional and helpful....
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“This agent was extremely helpful in making every attempt to ......”

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Nov 07,2014
Minithumbup
By: 'P.P'
Nov 07,2014
0 people found
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This agent was extremely helpful in making every attempt to assist me with regards to a property I wished to rent but was unsure about. She was extremely supportive, very professional and was an absolute pleasure to deal with every step of the way. She ...
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“I want to say a big thank you to Darren ......”

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Nov 06,2014
Minithumbup
By: 'Mr'
Nov 06,2014
0 people found
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I want to say a big thank you to Darren at Choices for helping us find our perfect home. Darren is a great agent who has the relevant knowledge and personality that suited us when looking for our home. Couldn't of asked for anything more. ...
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“I have just brought my property through Choices, Darren was ......”

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Nov 03,2014
Minithumbup
By: 'Mr'
Nov 03,2014
0 people found
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I have just brought my property through Choices, Darren was my agent and I would like to thank him for his help and support through a highly stressful time. From the start Darren was proactive in getting things moving and this continued throughout. Would happily ...
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“Very good communication throughout the whole process. Kept me up ......”

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Nov 03,2014
Minithumbup
By: 'LeonW'
Nov 03,2014
0 people found
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Very good communication throughout the whole process. Kept me up to date all the time and explained everything very well. Made something that's normally quite stressful, very easy....
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Comment on agent fees
Fees were quite high for the upfront payment (holding fee) but a lot of it was taken off the move in balance so it worked out very reasonable.
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“Zoe was very professional and friendly. We were early for ......”

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Nov 02,2014
Minithumbup
By: 'LS13'
Nov 02,2014
0 people found
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Zoe was very professional and friendly. We were early for a viewing and she was very accommodating. She had answers to all the questions I asked and was extremely efficient....
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“We viewed a house through Stephens Yorke. We have now ......”

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Oct 31,2014
Minithumbup
By: 'ampha'
Oct 31,2014
0 people found
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We viewed a house through Stephens Yorke. We have now made an offer and in the process of purchasing the house. He is polite, helpful & friendly....
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“over all well looked after. But some times we found ......”

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Oct 30,2014
Minithumbup
By: 'motha'
Oct 30,2014
0 people found
this helpful
over all well looked after. But some times we found that we had to phone around to get to the person who knew about our property which some times make it tedious. It would be very important that a couple of pe delaysople are assigned ...
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Comment on agent fees
we are not able to comment on the fee. we did not contact any body.
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“Always helpful and kind. She pushed the Landlord to take ......”

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Oct 28,2014
Minithumbup
By: 'Diana'
Oct 28,2014
0 people found
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Always helpful and kind. She pushed the Landlord to take care of his property bit more as he never answered my call and texts....
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“I would like to thank Darren Broom from choices in ......”

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Oct 24,2014
Minithumbup
By: 'Mr'
Oct 24,2014
0 people found
this helpful
I would like to thank Darren Broom from choices in Crawley for all his hard work over the last few months. He really has made what can be a stressful time an ease. Firstly Darren's approachability and communication is at a great level, I would ...
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“I brought a house through Darren at choices. He was ......”

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Oct 24,2014
Minithumbup
By: 'Amir'
Oct 24,2014
0 people found
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I brought a house through Darren at choices. He was very good and knowledgeable. He was always chasing for third parties to move quickly. Overall I had a good experience thanks to Darren....
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“Zoe is such a pleasure to deal with. She contacts ......”

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Oct 23,2014
Minithumbup
By: 'Mr.'
Oct 23,2014
0 people found
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Zoe is such a pleasure to deal with. She contacts me regularly to see how things are going at my property even though it is taking longer than expected because of having to evict my current tenants through the other agent I deal with and ...
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“There was a time when I refused to have anything ......”

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Oct 23,2014
Minithumbup
By: 'DP'
Oct 23,2014
1 people found
this helpful
There was a time when I refused to have anything to do with Choices as I was so disappointed with the customer service I received however, since being persuaded to return I have been pleasantly surprised so things have certainly changed. Initially it was Jane ...
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Comment on agent fees
Other agents offer rent insurance inclusive with the fees, I have some properties with another agent and they only charge 9% inc insurance. I would much prefer to pay the fees monthly.
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“Darren sold my property for £320,000 I was very impressed with ......”

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Oct 22,2014
Minithumbup
By: 'Sian'
Oct 22,2014
0 people found
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Darren sold my property for £320,000 I was very impressed with his professionalism with myself and potential buyers. The entire process was fast and hassle free and I will be using choices/Darren in future to sell any further properties I may have. Thank you for ...
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“She is helpful, she tries to do everything to satisfy ......”

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Oct 22,2014
Minithumbup
By: 'Karoly'
Oct 22,2014
0 people found
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She is helpful, she tries to do everything to satisfy customers official needs, lovely, smiling personality. And she is very attractive :)...
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“Hi i put my property on the market with Choices ......”

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Oct 21,2014
Minithumbup
By: 'Kim'
Oct 21,2014
0 people found
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Hi i put my property on the market with Choices and was dealing with Darren Broom who i found very efficient, he stayed in touch with me all the way through the sale keeping me updated, i also had it on the market with another ...
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“Agent was very quick to find me a place after ......”

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Oct 20,2014
Minithumbup
By: 'Kully'
Oct 20,2014
1 people found
this helpful
Agent was very quick to find me a place after contacting them as it was an urgent requirement. However, paper work and other issues lead to an important move in date to be delayed by over a week (Very frustrating). Issues with the landlord meant ...
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Comment on agent fees
The deposit to secure the place is more than the monthly rent and is purely to secure the room. The rent had an additional, although optional, highly recommended monthly insurance cost from the agent. There is also a large sum for a security fund that the agent keep during the contract period. This bought my initial payment to be approx 3x the advertised monthly cost of the room. Although I have suggested that I was unhappy with the fees, they were appropriately justified by the agent thus my answer being yes for the latter question.
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“I recently sold my property through choices, Darren was my ......”

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Oct 17,2014
Minithumbup
By: 'Mr'
Oct 17,2014
0 people found
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I recently sold my property through choices, Darren was my agent and I wanted to say a big thank you to him, he done a great job. He got everything moving very quickly and found us the perfect buyer. Darren's drive and enthusiasm kept the ...
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“Zoe actually listened to our requirements which most agents don't ......”

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Oct 16,2014
Minithumbup
By: 'Emma'
Oct 16,2014
0 people found
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Zoe actually listened to our requirements which most agents don't and I really appreciated this. We were let down by another agent and Zoe was there to find us something even better. Thank you so much from the bottom of our heart. Your energy is ...
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“I recently brought my property through choices, I spoke to ......”

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Oct 10,2014
Minithumbup
By: 'Mr'
Oct 10,2014
0 people found
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I recently brought my property through choices, I spoke to Darren at first about what I wanted, he was very friendly and is clearly an experienced member of the team at Choices. He arranged several viewings for me straight away, he called me as soon ...
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“Zoe has been a real delight to deal with.Providing ......”

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Oct 10,2014
Minithumbup
By: 'RobRudolphy'
Oct 10,2014
0 people found
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Zoe has been a real delight to deal with. Providing information relevant to my needs with substantial knowledge in that she answers every question I have had!...
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“All the members of staff that we dealt with were ......”

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Oct 02,2014
Minithumbup
By: 'Mark'
Oct 02,2014
0 people found
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All the members of staff that we dealt with were very polite, professional and courteous at all times. Stephen secured a sale of our property with the first and only people to view. Both he and Darren returned our telephone calls in good time and ...
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“Helped proactively to find me the apartment of choice and ......”

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Oct 02,2014
Minithumbup
By: 'ranjan'
Oct 02,2014
0 people found
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Helped proactively to find me the apartment of choice and guided me through the procedure of referencing. I find her very helpful...
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“Zoe was extremely energetic and enthusiastic! she really did have ......”

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Oct 02,2014
Minithumbup
By: 'james'
Oct 02,2014
0 people found
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Zoe was extremely energetic and enthusiastic! she really did have an attention to detail which many agents have not shown me before! She took me through the rooms giving a brief but detailed overview but also importantly gave time for me to view the rooms ...
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“Stephen was very helpful showing us around and even gave ......”

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Sep 29,2014
Minithumbup
By: 'Dim'
Sep 29,2014
0 people found
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Stephen was very helpful showing us around and even gave us a lift to the property. Negotiations moved quite fast and we agreed on everything within a week....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:23 PM 10/04/2017 by Queen Nzeribe

Awards won by Choices, Crawley RH10 1HJ



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Choices

Branch - Crawley, RH10

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