Springbok Properties
4.7/5, 4036 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction



Property Features

Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
133 13 14 3 1777 162 1601 89 157 87
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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Images & Videos

“Fantastic - from start to finish. James was our Negotiator ......”

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Jul 24,2013
Minithumbup
Natalie
By: 'Mandy'
Jul 24,2013
3 people found
this helpful
Fantastic - from start to finish. James was our Negotiator and sold our house in 9 days - he was excellent, no messing about, straight to the point and got us a price that was better than we thought. He was really good, professional but personable. ...
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By: Springbok Customer Services
Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt the process was fantastic from start to finish. Hearing that you felt our staff were excellent, patient, polite, knowledgable, straight to the point, professional and personable is fantastic to hear. Knowing that you would recommend us and have been doing so is also extremely pleasing to us. We would like to wish you all the best for the future, and ...

“I want to place on record my thanks to both ......”

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Jul 23,2013
Minithumbup
Natalie
By: 'Keith'
Jul 23,2013
0 people found
this helpful
I want to place on record my thanks to both James and Natalie for their extremely professional help and support in the marketing and selling of my property. Once the collapse of our first offer was confirmed James had prospective buyers through the doors in ...
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By: Springbok Customer Services
Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt the staff were helpful, extremely professional and supportive throughout the selling of your property, and that you were kept updated through to completion also. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“As first time buyers we weren't sure what to expect ......”

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Jul 22,2013
Minithumbup
Natalie
By: 'Heather'
Jul 22,2013
0 people found
this helpful
As first time buyers we weren't sure what to expect but Springbok was very helpful from arranging the first viewing, the negotiation process and ensuring everything went smoothly thereon in. Natalie telephoned to introduce herself as soon as the sale was agreed and explained what ...
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By: Springbok Customer Services
Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were kept up to date every step of the way throughout your house purchase. It is also great that you felt we are a refreshing approach to estate agency and would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Just completed on our first time buy and I have ......”

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Jul 18,2013
Minithumbup
By: 'ChrisLowry'
Jul 18,2013
0 people found
this helpful
Just completed on our first time buy and I have to say the service from Springbok and team was fantastic! James Melling sorted all the initial negotiating out for us very quickly and was very efficient and professional. Jenna Carter has been our main contact ...
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By: springbok customer services
Jul 19, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Jenna. We are extremely happy to hear that you felt the staff were friendly, helpful and professional at all times. Its great to hear you will be recommending us! We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“I bought my dream home thanks to Springbok. The service ......”

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Jul 18,2013
Minithumbup
Natalie
By: 'Mrs'
Jul 18,2013
0 people found
this helpful
I bought my dream home thanks to Springbok. The service which was provided by James and Natalie was epic. All calls were returned and I was updated daily. They made buying a house very easy and stress free. As a first time buyer, they talked ...
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By: Springbok Customer Services
Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt they made your house buying easy and stress free. It is great that you would recommend them time and time again and say they are an asset to our Company. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“i found all the staff I dealt with at Springbok ......”

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Jul 08,2013
Minithumbup
By: 'Ian'
Jul 08,2013
0 people found
this helpful
i found all the staff I dealt with at Springbok to be friendly, helpfull and professional at all times. Promises of return phone calls were always kept and nothing was too much trouble. The house went on the market on the Friday, I had 14 viewings ...
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By: Springbok Customer Services
Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to all the members of staff that you had dealings with. We are extremely happy to hear that you felt the staff were friendly, helpful and professional at all times. It is also fantastic to hear how quickly your property went under offer and that we achieved over your asking price. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm ...

“Very friendly and helpful people. Big thankyou to everyone involved....”

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Jul 08,2013
Minithumbup
Natalie
By: 'Chris'
Jul 08,2013
0 people found
this helpful
Very friendly and helpful people. Big thankyou to everyone involved....
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By: Springbok Customer Services
Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt the staff were very friendly and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“We recently bought our first property, and happened to be ......”

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Jul 08,2013
Minithumbup
Natalie
By: 'NatalieOG'
Jul 08,2013
0 people found
this helpful
We recently bought our first property, and happened to be from springbok, and the whole process has been fantastic. I was a bit dubious at first as I hadn't heard of springbok before, but everyone there has been brilliant. We dealt with Lee, the sales ...
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By: Springbok Customer Services
Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Lee and Natalie. We are extremely happy to hear that you felt the staff were helpful, easily contactable and brilliant members of our team and that the whole process you felt went smoothly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“At first I was more than happy with Mathew as ......”

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Jul 06,2013
Minithumbup
Natalie
By: 'Dan'
Jul 06,2013
0 people found
this helpful
At first I was more than happy with Mathew as it being my first property I didn't think change could be a good thing but after the move to Nataile I was quickly assured. Natalie helped to guide me through every step of the process. ...
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By: Springbok Customer Services
Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Natalie. We are extremely happy to hear that you were guided through every step of the process and that you felt the staff were honest, straight forward and that nothing was too much trouble for them. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“We can not thank Springbok Properties and their team enough. ......”

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Jul 02,2013
Minithumbup
Natalie
By: 'Danielle'
Jul 02,2013
0 people found
this helpful
We can not thank Springbok Properties and their team enough. Matthew Mozley a negotiator and it very easy to put in an offer on the property, answering all our questions been extremely friendly and helpful. As the sale was agreed we were passed to Natalie ...
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By: Springbok Customer Services
Jul 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Matthew. We are extremely happy to hear that you felt the staff were friendly, helpful and exceptional members of our team and that you felt the transaction was quick and easy. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“Fast and reliable throughout. Each person at each stage was ......”

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Jul 01,2013
Minithumbup
By: 'Daniel'
Jul 01,2013
0 people found
this helpful
Fast and reliable throughout. Each person at each stage was helpful; easy to contact; pleasant and made the sale process quick and smooth. If I was to ever sell/ buy again in the future springbok would definitely be at the top of the list of ...
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By: Springbok Customer Services
Jul 03, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you felt each person you dealt with were helpful, easy to contact, pleasant and that this made the sale process quick and smooth. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“We have never sold a property before and from the ......”

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Jun 29,2013
Minithumbup
By: 'Michaela'
Jun 29,2013
0 people found
this helpful
We have never sold a property before and from the first introductions to Springbok via Aaron Wade to the final dealings with Jenna Carter, we cannot fault Springbok at all! The whole process from start to finish was handled efficiently and kindly ( i asked a ...
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By: springbok customer services
Jul 01, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna and Aaron. We are extremely happy to hear that you felt the staff were efficient and kind and managed to answer all your questions. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“The help and support for the sales transaction was fantastic ......”

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Jun 27,2013
Minithumbup
Natalie
By: 'Marieanne'
Jun 27,2013
0 people found
this helpful
The help and support for the sales transaction was fantastic from all staff I dealt with at Springbok. Quick, fluent and reliable. As a first time buyer, I couldn't have asked for a better service. Thank you...
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By: Springbok Customer Services
Jun 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Matthew. We are extremely happy to hear that you felt the staff were quick, fluent and reliable and that the help and support you have received throughout the transaction was fantastic.. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“Daniel was the sales negotiator we placed our offer with, ......”

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Jun 24,2013
Minithumbup
By: 'Melissa'
Jun 24,2013
0 people found
this helpful
Daniel was the sales negotiator we placed our offer with, he was very quick to put the offer to the seller and contacted us within two hours to let us know the outcome! Jenna was extremely efficient and kept in constant contact with us all ...
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By: springbok customer services
Jun 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Dan & Jenna. We are extremely happy to hear that you found the service to be quick and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“Throughout the whole selling process Jenna in particular has been ......”

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Jun 24,2013
Minithumbup
By: 'Sue'
Jun 24,2013
0 people found
this helpful
Throughout the whole selling process Jenna in particular has been a real support; sorting out any difficulties and making them disappear! Springboks policy of answering email queries both quickly and efficiently was so important. This enabled an otherwise stressful event to be relatively simple. It ...
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By: springbok customer services
Jun 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you were pleased with the service you received from us here at Springbok. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“From beginning to end, very quick to list property and ......”

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Jun 19,2013
Minithumbup
Natalie
By: 'Tina'
Jun 19,2013
0 people found
this helpful
From beginning to end, very quick to list property and kept in contact all the time considering I had a property in the Norfolk area to sell. Would definitely recommend!...
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By: springbok customer services
Jun 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Nick. We are extremely happy to hear that you were pleased with the service you received and its great to hear you will be recommending us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“It was a pleasure dealing with Springbok Properties especially Natalie ......”

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Jun 13,2013
Minithumbup
Natalie
By: 'RP'
Jun 13,2013
0 people found
this helpful
It was a pleasure dealing with Springbok Properties especially Natalie who was my main point of contatc once the sale had been agreed. Spoke at regular intervals with regular updates....
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By: Springbok Customer Services
Jun 18, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were pleased with the service you received and that you felt it was a pleasure dealing with ourselves. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“I was very impressed with the service I received with ......”

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Jun 13,2013
Minithumbup
Natalie
By: 'Irene'
Jun 13,2013
0 people found
this helpful
I was very impressed with the service I received with both James and Natalie, more so Natalie as she was all a customer could wish for so helpful in every way. She kept me up to date with ins and outs of the sale of ...
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By: Springbok Customer Services
Jun 18, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and James. We are extremely happy to hear that you were impressed with the service you received and that you felt the staff were helpful, confident and made you feel at ease and updated during your experience through ourselves. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“We recently bought a house via Springbok Properties and having ......”

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Jun 12,2013
Minithumbup
Natalie
By: 'Niki'
Jun 12,2013
0 people found
this helpful
We recently bought a house via Springbok Properties and having dealt with a well known high street estate agent previously on a sale that fell through, I found Natalie to be a breath of fresh air. At no point in communicating with her (both via ...
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By: Springbok Customer Services
Jun 18, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Matthew. We are extremely happy to hear that you would definitely recommend us to friends based on the experience you had with ourselves. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“from start to finish all the team and I must ......”

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Jun 11,2013
Minithumbup
By: 'mrs'
Jun 11,2013
0 people found
this helpful
from start to finish all the team and I must mention Ian Rose ,nick gittins and charlotte gaffey have all been so helpful and effient in helping me to sell my property.it was on the Market a few days and was sold within a ...
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By: Springbok Customer Services
Jun 18, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Ian, Nick and Charlotte. We are extremely happy to hear that you felt the staff were helpful and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“So refreshing to find an estate agent who does the ......”

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Jun 05,2013
Minithumbup
Natalie
By: 'Christine'
Jun 05,2013
0 people found
this helpful
So refreshing to find an estate agent who does the job properly. I've used several high street agents in the past and found they all failed to do what they claimed they would, even the basics of calling with feedback from a viewing or even ...
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By: Springbok Customer Services
Jun 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were pleased with the service you received and that you felt the staff were efficient throughout, professional and that you were dealt with in a polite and friendly manner. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“from beginning to end we were always kept informed of ......”

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May 29,2013
Minithumbup
By: 'janet'
May 29,2013
2 people found
this helpful
from beginning to end we were always kept informed of the progress of the sale' Matthew is a very courteous young man and is a credit to the company also Natalie is a very nice young lady nothing is too much trouble for them. If ...
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By: Springbok Customer Services
Jun 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Natalie. We are extremely happy to hear that you would recommend us to others and that you felt the staff were Courteous and that nothing was too much trouble for them. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“Natalie jackson provided a fantastic service from the begining to ......”

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May 27,2013
Minithumbup
Natalie
By: 'James'
May 27,2013
0 people found
this helpful
Natalie jackson provided a fantastic service from the begining to the end of buying our property any questions we were concerned about Natalie sorted out for us above and beyond her role I would say she is an asset to your company and would ask ...
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By: Springbok Customer Services
May 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were pleased with the service you received and that you felt the service was fantastic from beginning to end of your property purchase and that any questions you had were sorted out, as you feel, above and beyond staff roles. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Reg ...

“Having had my property up for sale with another estate ......”

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May 26,2013
Minithumbup
Natalie
By: 'maureen'
May 26,2013
0 people found
this helpful
Having had my property up for sale with another estate agent for over 6 months with no response, I saw an advert in the paper for springbok properties and gave them a ring and within 3 months my property was sold. The staff were very helpful particularly ...
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By: Springbok Customer Services
May 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and James. We are extremely happy to hear that you would recommend us to others and that you felt the staff were helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“I have recently sold my property using Springbok Properties. I ......”

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May 21,2013
Minithumbup
Natalie
By: 'Amanda'
May 21,2013
0 people found
this helpful
I have recently sold my property using Springbok Properties. I would like to say how pleased I am with the service that I have received. The service has been extremely professional and I would like to thank Natalie especially who has both a professional and ...
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By: Springbok Customer Services
May 23, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were pleased with the service you received and that you felt the service was extremely professional and that you were dealt with in a professional and pleasant manner. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“the overall help from the staff at springbok was very ......”

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May 20,2013
Minithumbup
Natalie
By: 'leigh'
May 20,2013
0 people found
this helpful
the overall help from the staff at springbok was very good. their customer skills are excellent. they were very friendly and very helpful in the process of selling my property. out of all of the staff I would personally say that Natalie jackson was the ...
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By: Springbok Customer Services
May 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely pleased to hear that you felt our Customer Service skills are excellent you were dealt with in a friendly, helpful, kind and positive manner and kept informed at all times throughout the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“We used Springbok properties to purchase a house they were ......”

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Apr 30,2013
Minithumbup
Natalie
By: 'k'
Apr 30,2013
2 people found
this helpful
We used Springbok properties to purchase a house they were amazing we arranged a viewing with Matthew Mozley within a few day of property being put on market and he handled this excellently and kept us informed at all times we put in an offer ...
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By: Springbok Customer Services
May 03, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie & Matthew. We are extremely pleased to hear that you felt you were dealt with in a polite, friendly and professional manner, kept informed at all times and that you were helped and supported throughout the buying process and during our offer stage. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Tea ...

“I have to say that I did not know who ......”

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Apr 22,2013
Minithumbup
Natalie
By: 'Sandip'
Apr 22,2013
1 people found
this helpful
I have to say that I did not know who Springbok were but once I have dealt with them you wish that all agents were clear and transparent. Natalie worked through all the challenges with me and supported me through the buying process. She understood ...
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By: Springbok Customer Services
Apr 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely pleased to hear that you felt you were dealt with in an clear and transparent manner, kept up to date both reactively and proactively and supported throughout the buying process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“I found that I was kept in the loop throughout ......”

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Apr 19,2013
Minithumbup
Natalie
By: 'Liz'
Apr 19,2013
2 people found
this helpful
I found that I was kept in the loop throughout the process of buying a property. If I rang up and Natalie was not available she rang me back. Help and advise was always available. I would use them again in the future. I have ...
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By: Springbok Customer Services
Apr 19, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely pleased to hear that you felt you were kept in the loop throughout the process at all times and that help and advise was always available to you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“I have never sold a property before but Jenna was ......”

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Apr 18,2013
Minithumbup
By: 'Wendy'
Apr 18,2013
3 people found
this helpful
I have never sold a property before but Jenna was superb. she was always on the end of the phone to answer the numerous questions I had. She was always very helpful. I couldn't have asked for more...
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By: Springbok Customer Services
Apr 19, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely pleased to hear that you felt you could not have asked for more from ourselves and that you would use us again in the future. We would like to wish you all the best and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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