91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
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a
reviewed by 'Lara'
Featured Review
a
reviewed by 'Garry Walton'
Featured Review
a
reviewed by 'Giles'
Featured Review
a
reviewed by 'Neil'
Featured Review
a
reviewed by 'Ahmad Yadgari'
14th Jun 2024
reviewed by 'Nicola'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 134 | 13 | 15 | 3 | 1785 | 162 | 1603 | 90 | 158 | 88 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Latest Properties
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Featured Review
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Apr 24,2024
Apr 24,2024
0
people found
this helpful
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I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 22,2024
Apr 22,2024
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this helpful
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I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
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I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Nov 04,2013
Nov 04,2013
0
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this helpful
this helpful
Very positive experience buying a house marketed through Springbok Properties. Staff were polite and accessible when arranging viewings and when updates on the purchase were needed....
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Nov 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant people. We are extremely happy to hear that you found us to be polite and our service was overall a positive experience. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 04,2013
Nov 04,2013
0
people found
this helpful
this helpful
My mum had not moved house in 50 years and really didn't know how to go about certain things. Jenna helped her every step of the way with a positive and polite manner. She was absolutely brilliant! and we would certainly recommend Springbok. Thank you Jenna ...
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Nov 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that youfound us helpful, polite and positive and that you would use again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 04,2013
Nov 04,2013
0
people found
this helpful
this helpful
Good Service, well advertised to create interest in the property and kept up to date with all interest shown in the property, the sale was handled quickly and proffesionally.
The only downside was trying to ring back and speak to anyone, telephone was permanently engaged....
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Nov 05, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you received a good quick professional service from ourselves, we do note regarding the matter of trying to contact us which will be feed back and something we will aim to resolve in the future. We would like to wish you all the best, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 04,2013
Nov 04,2013
0
people found
this helpful
this helpful
Never heard of springbok before but seemed to offer what i was looking for (a quick sale). Following discussions on options, i decided to give springbok a chance for a set period. I was not disappointed. Totally professional, kept me well informed, dealt with problems ...
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Nov 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed onto the relevant people. We are extremely happy to hear that you found us to be professional and that you were kept well informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 04,2013
Nov 04,2013
0
people found
this helpful
this helpful
I was delighted with the service from start to finish. I have never sold a house before and I was always on the hone asking for advice or clarification of an issue. Jenna was always great and managed to always reassure me and answer my ...
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Nov 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you were delighted with our service and that you would use again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 01,2013
Nov 01,2013
0
people found
this helpful
this helpful
I found my house purchase with springbok properties to complete quickly and efficiently with no delays or problems. Staff were friendly and kept in contact frequently with any updates....
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Nov 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to back to Lee and Natalie. We are extremely happy to hear that you found our service to be quick and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 31,2013
Oct 31,2013
0
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this helpful
this helpful
They kept me upto date very polite, arranged keys etc easy to deal with, and always called back when asked to...
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Nov 01, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you felt we were polite and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 31,2013
Oct 31,2013
0
people found
this helpful
this helpful
James was the sales negotiator and did exactly what he said he would do which left me feeling I could trust him when he said leave things with me.
Jenna had a different role of keeping everyone informed of what was happening during the sales ...
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Nov 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Nick and Jenna. We are extremely happy to hear that you experienced a brilliant service from ourselves. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 31,2013
Oct 31,2013
0
people found
this helpful
this helpful
we would be more than happy to use springbok again. Jenna was quick to keep us informed at every step, was always patient and professional in everyway. During what is reputed to be one of the most stressful times, you need a level head and ...
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Oct 31, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt we were polite and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 31,2013
Oct 31,2013
0
people found
this helpful
this helpful
Good estate agents not local but that`s not been a problem as only a phone call away. If unable to take the call will always ring you back promptly. Staff very helpful and nothing to much trouble. The house was sold quite quickly, the ...
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Nov 08, 2013
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Thank you for taking the time to complete a review. Your feedback is greatly received. We are extremely happy to hear that you felt the staff were helpful and that nothing was too much trouble. Also that we acheived a sale for yourself quickly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 30,2013
Oct 30,2013
0
people found
this helpful
this helpful
I was really pleased with the services of the agent. There was no pressure from the sales guy and Jenna did a brilliant job at keeping us updated along the way. We did not have to make numerous phone calls to solicitors, agents etc as ...
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Oct 30, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt we were polite and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 30,2013
Oct 30,2013
2
people found
this helpful
this helpful
Our experience with Springbok was fantastic from start to finish! This is our first house and we were helped first by Matthew who was excellent at negotiating our deal and got our offer excepted.
We were then passed onto Jenna who helped the house purchase ...
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Oct 30, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Jenna. We are extremely happy to hear that you felt we were polite and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 30,2013
Oct 30,2013
2
people found
this helpful
this helpful
Right from my first contact with the company, everything was done smoothly and proffessionaly. First I met with the regional valuer Julian Lindsay who was great to deal with, answered my questions honestly, and explained the process from start to finish in plain english. When ...
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Nov 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Adam & Natalie. We are extremely happy to hear that you felt the service we offer is head and shoulders above the other high street estate agents. Knowing that you were pleased with the updates, chasing up and efficiency of our staff is fantastic to hear also. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the ...
Oct 30,2013
Oct 30,2013
1
people found
this helpful
this helpful
There were several complications in the purchase of this property, however, Natalie was really helpfull and did all that she could to make the transaction as smooth as possible. Should I need to sell a property in the future I would use springbok due to ...
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Nov 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the staff were helpful and did all that they could to make a smooth transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 29,2013
Oct 29,2013
1
people found
this helpful
this helpful
We found Springbok most helpful. Mat helped in our negotitions with the vendor, keeping us in touch at all times. He was prompt in passing on our offers and always called us back to keep us in the loop.
Natalie couldn't have been more helpful. ...
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Oct 30, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Natalie. We are extremely happy to hear that you felt we were polite and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 29,2013
Oct 29,2013
1
people found
this helpful
this helpful
We found them very professional, and always happy to help with anything that we needed to call about.
We had a few problems but they sorted it out straight away, we would definitely recommend Springbok Property to our friends if they were selling/buying....
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Oct 30, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed back. We are extremely happy to hear that you felt we were polite and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 28,2013
Oct 28,2013
3
people found
this helpful
this helpful
From the start to finish we found Springbok properties most helpful, realiable. The staff were polite and eager to sell your property for the best possible price and in the shortest time possible. We found there service very efficient and ideal for a quick sale ...
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Oct 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt we were polite and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 28,2013
Oct 28,2013
8
people found
this helpful
this helpful
I went to view a property. Lee was the agent dealing with me and the property.
The same day I viewed this property I phoned Lee and made an offer. He told me he would let the client know and get back to me in ...
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What agent could do to change your mind?
Do his job, be professional, not rude and unhelpful. Disgusting.Attached Filesnbsp;
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Nov 02, 2013
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Thank you for taking the time to write a review. We understand that our Senior Manager is now speaking to you regarding this and your complaint is now being investigated. Obviously we are disappointed that we only received your complaint after the review was posted. Warm Regards - All the Team at Springbok ...
Oct 28,2013
Oct 28,2013
1
people found
this helpful
this helpful
As a first time buyer I have found Springbok Properties to be very helpful. I would like to thank our negotiator Andrew McGregor who offered 7 DAY a week, round the clock service through the early stages of buying our home he helped us by arranging ...
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Oct 28, 2013
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Thank you for taking the time to complete such a wonderful review. Your feedback has been passed to Andrew and Jenna. We are glad to hear that you have had such a great experience with us and found the process stress free. We would like to wish you all the best for the future in your new home, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 28,2013
Oct 28,2013
2
people found
this helpful
this helpful
Springbok properties were excellent in the sale of my property , I can highly recommend them and their professional way in which they approach the current market to get the sale , Jenna Carter is the person I had most contact with , she was excellent all the ...
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Oct 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Andrew and Jenna. We are pleased to hear you would recommend us again, found us professional and that we managed to secure you a buyer within days. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 26,2013
Oct 26,2013
1
people found
this helpful
this helpful
this was the best and fastest way to sell the house for the right price got phone calls every week some times 2 to 3 giving updates on the buyers progress Natalie Jackson was very polite and helped all the way thro the sale if I left ...
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Oct 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt we were the best and fastest way to sell your house for the right price. Knowing that you are already recommending us to others is fantastic and we Thank You for that. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 25,2013
Oct 25,2013
1
people found
this helpful
this helpful
As a first time buyer I have found Springbok Properties to be most helpful. At all stages throughout the buying process they have remained efficient and courteous. My particular thanks go to Natalie Jackson who has helped our purchase progress. Natalie was always just a ...
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Oct 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Lexy. We are extremely happy to hear that you felt we were most helpful, efficient and courteous. Knowing you felt informed at all stages and updated on progress is pleasing to us also. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 24,2013
Oct 24,2013
1
people found
this helpful
this helpful
Natalie was extremely professional. Her response to queries was both quick and informative. I would strongly recommend your company due to the excellent service indeed would go so far as-to say I would employ her if she was based in Yorkshire....
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Oct 28, 2013
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Hello Allan, Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you received an excellent service and that we were extremely professional, quick with responding to yourself and informative. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 24,2013
Oct 24,2013
1
people found
this helpful
this helpful
All the way through the move Natalie was an excellent help. Her assistance and perseverance in helping push the move through was very much appreciated. She was always very courteous and professional and a credit to Springbok, thank you very much!...
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Oct 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the staff were courteous, professional, and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 17,2013
Oct 17,2013
1
people found
this helpful
this helpful
The initial meeting with Peter was very encouraging. However, there appeared to be a lack of interest in the property for some time. We asked for the photographs to be updated and were pleased with the results. We did think of removing the property but ...
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Oct 17, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Peter and Jenna. We are glad to hear that you would use us again and got the end result we all wanted. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 26,2013
Sep 26,2013
1
people found
this helpful
this helpful
The service I have received from Springbok Properties has been fantastic from start to finish. I will definitely use them again and will recommend them to others in the future....
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Sep 27, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Jenna. We are delighted to hear that you would use us again and were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 24,2013
Sep 24,2013
0
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this helpful
this helpful
I just want to say a big thank you to Spring Bok properties for making the purchase of our first home a smooth process. A big thank you to Jenna who dealt with every aspect of our purchase professionally, and no question was too much ...
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Sep 24, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt we were able to explain each step to you profressionally. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 17,2013
Sep 17,2013
0
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this helpful
this helpful
I would like to present a great thanks to Springbok Properties (the estate agent) especially to Natalie Jackson and James Melling for their helps, great customer service and efforts....
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Sep 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt we were very helpful and provided you with great customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 16,2013
Sep 16,2013
0
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this helpful
this helpful
I have bought a house through Springbok Properties, who provided great services from start to finish. Natalie Jackson was very helpful and professional. She kept me updated on purchase progress and responded quickly to all queries.
Definitely recommended to all....
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Sep 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt we were very helpful, professional and provided you with a great service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 15,2013
Sep 15,2013
0
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this helpful
this helpful
I had never sold a property before so Lee explained patiently, in detail, how things would work. My property went "live" the following day and Adam rang daily to keep me up to date with interested parties. FIVE days later, I accepted an offer. Vanessa ...
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Sep 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Adam and Lee. We are extremely happy to hear that you felt our staff were friendly and professional. It is very pleasing to us that we secured you a buyer so quickly and that the whole process from your side was painless. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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