“I have recently sold my property with express estate agents. ......”
5 Star Review
Apr 28,2014
By:
'mary'
Apr 28,2014
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WA5
Branch: Manchester, St Georges House, 56 Peter St
Sales (as a Vendor)
Postcode: WA5
4
people found
this helpful
I have recently sold my property with express estate agents. I originally put my house on the market at the beginning of august 2013. It was originally sold in october, unfortunately the chain collapsed and the sale fell through. It was really important that we sold fast. suzanne from express was very supportive and reassuring, she had viewers lined up very quickly. I am unsure if it was suzanne or another female member of staff, this individual was really helpfuh regards to finding a solicitor, advising on making sure we got quotes etc. Sounds Daft it hadn't occurred to me that fees vary considerably..express is quite a pricey estate agent, probably only draw back, but probably money well spent, they don't let people view property unless in a position to buy and whilst I appreciate that this
iis a double edged sword, for me this was good, as it cut out a lot of "carpet treaders" as a busy working mother, I didn't have the time, for time waters. I probably only had 4-5 viewings but 2 did make offers on the property. All the staff I delt with were polite, professional and geniune. Not really terms I would describe the estate agents I have met during the purchase of my new property.. I was particularly impressed with kieran, who was from the progressions team. He contacted me very regularly to keep me updated on the progress of my sale. He did what he said he would do, was on the ball chasing things up. He was excellent. I was having problems with the seller getting out of my new property after the sale had completed. He made a curtsey call to myself, as everything should have been done and dusted. I was quite upset and my sellers estate agents didn't care that they didn't have the keys to release to me despite the sale having completed a couple of hours earlier. He tried to intervene on my behalf, by trying to talk to their estate agent. It wasn't a case of right we've got our fee,not our problem, and that was appreciated. I would definitely recommend express, my experience was positive with them even if the selling and buying process was awful in general.
working mother of two small children.
4
people found
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Thank you for taking the time to write this review. We are not only passionate about delivering excellent value for money but to do this in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for identifying Suzanne and Kieran by name. It means the world to our people when they receive positive feedback. They were both delighted to read your appreciation of her efforts.
Warm Regards – The Express Estate Agency