“Awful. Just awful. They didn't tell the vendor our full ......”
1 Star Review
Jan 21,2014
By:
'adrienne'
Jan 21,2014
Branch: Kettering, 1 Silver Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NN16
Branch: Kettering, 1 Silver Street
Sales (Prospective customer)
Postcode: NN16
3
people found
this helpful
Awful. Just awful.
They didn't tell the vendor our full offer to begin with. Then said 'well those sorts of details are neither here nor there'.
I caught them out numerous times lying to us.
They didn't return phone calls.
They mis-sold us a conveyancer and said we had to use them and their middle-man company Move with us- who then tried to charge us nearly £300 extra just for having the 'priviledge' of using them.
The admin person, Michelle, was plain rude! As it was her 'friends' property we were trying to buy.
They were only bothered with us when the vendors had questions- never when we needed them.
I complained to the manager (Adam) who turned out to be worse than Neil!!!
I wouldnt wish this bunch of incompetent 'agents' on my worst enemy!
What agent could do to change your mind?
Maybe if they did their job it would have helped
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not such a bad service afterall!!