“This was without a doubt the WORST agency I have ......”
1 Star Review
Sep 02,2013
By:
'J'
Sep 02,2013
Branch: London, 174 Lavender Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW11
Branch: London, 174 Lavender Hill
Lettings (as a Tenant)
Postcode: SW11
103
people found
this helpful
This was without a doubt the WORST agency I have ever dealt with, and in my time in London, I have dealt with at least 4/5 others. They are horribly and inexcusably impolite, unprofessional, and immoral. They make all kinds of promises to try and get you to rent a property then turn everything around once you've paid the deposit. They lie to your face about the terms of the contract, and consistently tell the landlords and the tenants what they want to hear, only for me to find out the truth about my tenancy (conditions, cost, duration, etc) once the NON-REFUNDABLE deposit (of which they charged me double the amount they said they were going to) had been paid. A member of staff named James C. was especially deceitful and did everything he could to squeeze every last cent out of me and control my entire tenancy (including telling me I had a limit on the number of guests I could have stay at my apartment)! NEVER go near this agents - you will certainly regret it!
103
people found
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I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Asma