“"Untrustworthy Behavior and Lack of Transparency: A Disappointing Experience with Gibbs Gillespie Rickmansworth"...”
1 Star Review
Feb 19,2024
By:
'MRS NARGIS SIDDIQUI'
Feb 19,2024
Branch: Rickmansworth, 3 Odeon Parade, High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: HP6
Branch: Rickmansworth, 3 Odeon Parade, High Street
Sales (as a Vendor)
Postcode: HP6
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people found
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My experience with Gibbs Gillespie in Rickmansworth was extremely disappointing and frustrating. We initially put an offer on a house in Rickmansworth, which was accepted by the seller despite our house not being on the market and us not being proceedable buyers. To make the transaction smoother, we decided to sell our house through the same agent, with an agreement in place that the seller's house would not be shown to anyone else and that our offer would stand exclusively.
However, the agent's conduct throughout the process was unprofessional and lacking in transparency. Despite valuing our house and going live with it, we went several weeks without any viewings. After reducing our house price by £100k as advised by the agent, we still didn't receive any interest, despite our property's desirable location and excellent condition.
Despite numerous conversations with the agent about our situation, at no point did they give us the impression that they were showing the house we had made an offer on. Eventually, the agent suggested another £75k reduction, which would have made the transaction unaffordable for us.
Feeling conscious of the seller's time, we decided to withdraw our offer and take our house off the market. To our dismay, we discovered that the house we had made an exclusive offer on was sold the day after we withdrew our offer. This clearly indicates that the agent was showing the house behind our backs, despite our agreement.
When confronted, the agent initially denied their actions but later admitted to showing the house without informing us. This behavior is not only untrustworthy but also demonstrates a lack of integrity and professionalism.
In conclusion, my experience with Gibbs Gillespie in Rickmansworth was extremely disappointing. Their poor conduct, lack of transparency, and untrustworthy behavior have left me deeply dissatisfied. I would not recommend their services to anyone seeking a reliable and ethical real estate agent.
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