0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 20,2024
Jan 20,2024
0
people found
this helpful
this helpful
CHRISTCHURCH BRANCH - AVOID AT ALL COSTS AWFUL SERVICE.
I asked for a valuation on my property. This is the second time I have requested this service from Palmer Snell. On this occasion, incorrect time given, but thought I would wait for the appointment… so waited … and waited..
The person never arrived, so called the office 40 minutes later and was told it would be looked into. No call back, then I got a call from the Assistant Branch Manager (Amanda) who was meant to do the valuation. She immediately made me feel as though I was an inconvenience, quoting office procedure and that I should have confirmed the appointment. No apology, or offer to reschedule. At the end she said if you’re not happy you need to speak to Michael the Branch Manager. I thought of this is the way they treat people, would I place my property in their hands?!? Very poor service all round. Please find someone who respects customers
I asked for a valuation on my property. This is the second time I have requested this service from Palmer Snell. On this occasion, incorrect time given, but thought I would wait for the appointment… so waited … and waited..
The person never arrived, so called the office 40 minutes later and was told it would be looked into. No call back, then I got a call from the Assistant Branch Manager (Amanda) who was meant to do the valuation. She immediately made me feel as though I was an inconvenience, quoting office procedure and that I should have confirmed the appointment. No apology, or offer to reschedule. At the end she said if you’re not happy you need to speak to Michael the Branch Manager. I thought of this is the way they treat people, would I place my property in their hands?!? Very poor service all round. Please find someone who respects customers
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Latest Reviews
20th Jan 2024
reviewed by 'Michael Lyons'
8th Nov 2022
reviewed by 'Marie Gold'
26th Jan 2021
reviewed by 'Alma'
16th Jan 2020
reviewed by 'Hannah'
Opening Hours
Address
Palmer Snell
1 The Saxon Centre Fountain Way
Christchurch,Bournemouth
Hampshire
BH23 1QN
01202 367132
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 20,2024
Jan 20,2024
0
people found
this helpful
this helpful
CHRISTCHURCH BRANCH - AVOID AT ALL COSTS AWFUL SERVICE.
I asked for a valuation on my property. This is the second time I have requested this service from Palmer Snell. On this occasion, incorrect time given, but thought I would wait for the appointment… so ...
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read full review
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Nov 08,2022
Nov 08,2022
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Awful estate agents, on the side of the greedy landlords! Never got anything done which was reported. Do not use, save your money!...
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Jan 26,2021
Jan 26,2021
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I have had just one occasion to deal with Agency unfortunately they couldn't help because we have cat but I am sure that we will stay in touch with Kayleigh....
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Jan 16,2020
Jan 16,2020
1
people found
this helpful
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They are just awful. 8 years as a tenant and never ever again. Frequently failed to turn up for inspections that we waited in for, never reported any issues to our landlord so we usually had to resolve ourselves.
When handing in our notice I was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
