“HiAs a tenant newly moved in I was unaware (my ......”
1 Star Review
Apr 20,2015
By:
'Jane'
Apr 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: TQ12
Lettings (as a Tenant)
Rent PCM: £675
Postcode: TQ12
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people found
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Hi
As a tenant newly moved in I was unaware (my fault) that YOUR MOVE estate agency would not allow me to choose my own energy supplier and by default I have to go with their choice which is Spark Energy. I have tried to ...
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What agent could do to change your mind?
The agent should not charge for 'Permitted Occupier' fee in addition to the holding fee.
The agent should not nominate or pass my details on to any energy supplier but should leave that to me to decide which supplier to use. They should take that out of the agreement form.
Attached Filesnbsp;
Comment on agent fees
I was charged a holding fee of ‚£300 which was not refundable. They also charged me ‚£90 for permission for my son to move in as a "Permitted Occupier". I feel this is an unfair fee and should be refunded to me.
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The Newton Abbot team were always upfront with you and do not re call any such conversations with yourself about our vendors situation. Unfortunately we can only assist when it comes to timescales by relaying information up and down a chain given to us by lenders, solicitors and other estate agents/clients. When discussing timescales we always advise that these are targeted dates due to the information we are provided with and can’t always control or help control situations or events within a transaction.