3 Star Review
May 27,2019
By:
'David'
May 27,2019
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BD8
Branch: Manchester, St Georges House, 56 Peter St
Sales (as a Vendor)
Postcode: BD8
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Staff were excellent - friendly, on the ball, and the guy who was my main contact, Stephen - i felt he was genuinely "with me" during a challenging couple of months.
But, 1 * deducted - the buyer of my flat was persuaded by it having a big storage room - this wasnt photographed in the advert, so was a nice surprise for him, but was a basic oversight, and could have got me a sale earlier, at a better price. i had pointed out the omission, but no action
2nd * deducted - i decided to take up Express offer to use a solicitor they used/worked with, thinking it would speed things up, although it would be maybe £3oo more than if i shopped around for a local one. i was shocked to find out from them, JMW, (who were also excellent) that they paid a fee to Express for the work - i believe it was £300 + Vat.
No comment needed!
Comment on agent fees
My flat sold for 38.5k, and even though i risked paying the smaller Express fee (non refundable) of well over £1000, its a lot to lose. With hindsight i would have chosen a local agency, who charge a percentage of sale fee. i think Express should do same for small sales. Should say - i got a lot less for the flat than Express's estimate
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