“I want to give a Zero star...”
1 Star Review
Apr 17,2019
By:
'Vom'
Apr 17,2019
Branch: York, 37 Micklegate
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: YO30
Branch: York, 37 Micklegate
Lettings (as a Tenant)
Rent PCM: £625
Postcode: YO30
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No service at all. They just want your money.
We paid the final month rent, and in the middle of the month, we were asked to move out of the property. They promised to return the overpaid rent, but then refused to do that and claimed the property manager left the company and there is no relevant information in their system.Keeping overpaid money is illegal. I think any mentally normal person can understand it.
Before we move out, they ask us not closing down the utility account. They will submit the final reading and the utility company will finalise our account. Now four months later, we received email alert, asking us to pay our bill at that address. I sent a requiry email to Countriside. They said they have done that, the bill is for our final reading.
The bill is based on estimated reading until last week, we have moved out for four months. The unitility company has not received any reading after we moved out.
Even such a trifling matter, they did nothing, no servie at all. The most disgusting part is they lie to you!
Absolutely avoid of it!!
Comment on agent fees
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