“Poor service particularly by Back Office, and rip off hidden charges...”
1 Star Review
Sep 10,2018
By:
'steve'
Sep 10,2018
Branch: Southampton, 26 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SO4
Branch: Southampton, 26 London Road
Lettings (as a Tenant)
Postcode: SO4
7
people found
this helpful
Countrywide's MO is to take over small high street companies and then masquerade under what appears to be a local name. Countrywide took over a small independent letting agent in
Amesbury and the name to Austin Wyatt. All of the experienced, knowledgeable staff either left or were sacked, being replaced by a succession of gobby spivs. Maintenance charges suddenly increased as Countrywide insist that contractors add a hidden premium in their bills which is passed direct to Countrywide. A succession of new charges suddenly appeared; money was taken from rental income to be set against repairs that never happened, tenants requests were left unanswered, simple maint jobs were grossly inflated (over £150 estimate to reconnect a loose wire in a light) . Having been a landlord for over 30 years, this lot are by far the worst I have ever seen. AVOID AT ALL COSTS.
Comment on agent fees
High, and extensive. Some are hidden (eg premiums added to maint bills paid to them directly by the contractor). And even a simple renewal ix overcharged.
7
people found
this helpful
Was this helpful?
Yes