“From the start, Zuzanna was very affable and full of ......”
5 Star Review
Jul 07,2017
By:
'Inessa'
Jul 07,2017
Branch: London, 140 - 142 Northfields Avenue
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: W13
Branch: London, 140 - 142 Northfields Avenue
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: W13
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From the start, Zuzanna was very affable and full of personality. During the viewing/s, she customised the properties to fit our needs and even aesthetic preferences. I truly appreciated her honesty and professional opinion. She maintained professionalism but didn't exude the same cold, stiffness I picked up from other agents (of different companies). While we did love the flat that she showed us, and now call home, she made the experience so favourable that we simply had to put down an offer for the property.
As for Mohamed, he diligently worked to follow up with all our questions and processes leading up to the tenancy. It was admirable how he tackled all the difficulties we faced on our move-in day. He was professional, polite and so helpful.
Comment on agent fees
The agent fees were reasonable.
Initially, we were informed of a different (and lower) fee than per usual, but this misinformation was clarified and we were eventually granted the previous fee as aforementioned. So we didn't feel tricked with hidden costs.
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