“The worst letting agent I dealt with. They market properties ......”
1 Star Review
Jun 21,2015
By:
'Marius'
Jun 21,2015
Branch: Birmingham, 1 Sutton New Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B23
Branch: Birmingham, 1 Sutton New Road
Lettings (as a Tenant)
Postcode: B23
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The worst letting agent I dealt with. They market properties with damp, will lie to you that they will treat the damp professionally. After you pay the agency fees they will do nothing and refuse to give you the money back so you have no chance but to accept a property with damp. I have a 8 month baby and I had to live in a flat with damp and a leaking ceiling for 6 months. They failed to deal with it and also refused to give me the deposit, because of damp, despite the fact they did not comply with the law to provide me with a healthy and fit flat to live in. They denied everything thinking that I probably did not save the emails I sent them about damp and leaking ceiling. They did not even want to take a look at the check-in report that states the presence of damp in many rooms. I will report them as they need to be regulated. This is how they many money: by finding people that are vulnerable, preferably from abroad, who don't know the law and their rights, but still need to live somewhere, so Dixons can take advantage of that.
What agent could do to change your mind?
They could have stopped marketed properties with damp.
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