Reeds Rains
Heaton Moor, Stockport, SK4
4.9/5, 16 reviews
100% recommended
80% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“The service I received from all at Reeds Rains and ......”

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Jan 06,2015
Minithumbup
Jess
By: 'Gill'
Jan 06,2015
1 people found
this helpful
The service I received from all at Reeds Rains and Jessica in particular was exemplary. Jessica was friendly, helpful and professional and dealt with all queries and situations quickly and effectively.
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Opening Hours
Address

Reeds Rains
12 Moorside Road
Heaton Moor,Stockport
Cheshire
SK4 4DT
0161 443 2233

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £60,000 £163,000
Lettings 100% 99% £650 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 6 0 8 0 0 0
Areas covered
  • SK4
  • M19
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“We are currently renting in Heaton Moor as we are ......”

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Aug 08,2016
Minithumbup
David
By: 'Heaton'
Aug 08,2016
0 people found
this helpful
We are currently renting in Heaton Moor as we are waiting for our new build property to be completed this coming December. We agreed to keep the rest of the people in the chain happy as we had received full asking price on the sale ...
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Comment on agent fees
Cheaper than Bridgfords
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“I recently sold a property thro' the Stockport Branch of ......”

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Jul 14,2015
Minithumbup
Bowden
By: 'KD'
Jul 14,2015
0 people found
this helpful
I recently sold a property thro' the Stockport Branch of Reed Rains(RR). who I selected based primarily on their proximity to the property. I am based about 200 miles away from Stockport so I relied heavily on RR and in particular Lauren who was brilliant ...
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“I found Lauren a treat to deal with. She was ......”

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Jun 23,2015
Minithumbup
By: 'JamieB'
Jun 23,2015
1 people found
this helpful
I found Lauren a treat to deal with. She was always available when I needed to speak to her. Despite the lack of communication at times from her Client and their Solicitors, Lauren managed to keep me calm throughout the whole process (6 months). I would ...
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“I have absolutely nothing but praise for this super personal ......”

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Jun 22,2015
Minithumbup
jessica
By: 'jserafi'
Jun 22,2015
1 people found
this helpful
I have absolutely nothing but praise for this super personal estate agent. When I elected to use them for the sale of my property, they were offering an incredibly good deal in terms of the percentage they would take on the sale. As pleased as ...
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Comment on agent fees
Special offer at just half a percentage when I came on board and I was very happy with this
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“The service I received from all at Reeds Rains and ......”

Share on :
Jan 06,2015
Minithumbup
Jess
By: 'Gill'
Jan 06,2015
1 people found
this helpful
The service I received from all at Reeds Rains and Jessica in particular was exemplary. Jessica was friendly, helpful and professional and dealt with all queries and situations quickly and effectively....
read full review
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“I bought a house through Reeds Rains, this was the ......”

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Dec 03,2014
Minithumbup
Shahid
By: 'Iffy'
Dec 03,2014
1 people found
this helpful
I bought a house through Reeds Rains, this was the second property I had bought and Shahid Khan from Reeds Rains Heaton Moor helped me with my application every step of the way, making sure I was aware of everything that went on, anything I ...
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“I currently have two properties on the market with Reeds ......”

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Oct 30,2014
Minithumbup
By: 'Jean'
Oct 30,2014
1 people found
this helpful
I currently have two properties on the market with Reeds Rains and I have found there service outstanding. I recently sold one of the two properties and Lauren could not do enough for me as nothing was ever to much for her, from dealing with ...
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“Having recently purchased a flat in Heaton Moor through Jessica ......”

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Oct 24,2014
Minithumbup
Jess
By: 'V.'
Oct 24,2014
1 people found
this helpful
Having recently purchased a flat in Heaton Moor through Jessica at Reeds Rains, I can only say what a positive experience it has been. Jessica was extremely professional and helpful throughout the whole process. Nothing was too much trouble for her and she was always ...
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“I last used an estate agent over 20 years ago so ......”

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Sep 12,2014
Minithumbup
jessica
By: 'Paul'
Sep 12,2014
1 people found
this helpful
I last used an estate agent over 20 years ago so decided to move with the times and proceeded to use an online estate agent, initially to save costs. Big mistake (should have listened to my wife!). After 12 months of what can only be described as ...
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“I have used Reeds Rains on two occasions recently to ......”

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Jul 22,2014
Minithumbup
jessica
By: 'Paul'
Jul 22,2014
0 people found
this helpful
I have used Reeds Rains on two occasions recently to purchase houses. On both i have been very impressed with the manner in which the purchases went through. The sales/viewing rep was very helpfull....
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“Very helpful in setting up a block viewing so I ......”

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Jul 22,2014
Minithumbup
By: 'Morgan'
Jul 22,2014
0 people found
this helpful
Very helpful in setting up a block viewing so I did not have to go back and forth to the property lots of different times. All the prospective tenants were very polite and nice, so well chosen by Lauren. Let to a really nice couple ...
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“I found the service provided by Reeds Rains to be ......”

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Mar 07,2014
Minithumbup
By: 'Nicola'
Mar 07,2014
2 people found
this helpful
I found the service provided by Reeds Rains to be exceptionally professional and attentive. Communication was dealt with promptly and efficiently and every effort was made to ensure the transaction progressed without a hitch for both parties. I would not hesitate to recommend them....
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“Zoe has been extremely helpful assisting us in buying our ......”

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Mar 04,2014
Minithumbup
Zoe
By: 'Adam'
Mar 04,2014
4 people found
this helpful
Zoe has been extremely helpful assisting us in buying our first property. She's been very open and provided advice when needed, making us feel comfortable through what is a huge life decision. I would certainly recommend Zoe and Reeds Rains....
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“Fiona was very professional and friendly. She kept me updated ......”

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Mar 04,2014
Minithumbup
Fiona
By: 'Nabeel'
Mar 04,2014
3 people found
this helpful
Fiona was very professional and friendly. She kept me updated on this purchase throughout till the deal was finalised. She made contact via various channels, telephone, emails and was informed each stage of the process. She is a credit to your organisation....
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“Fiona was very professional and friendly. She kept me updated ......”

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Mar 04,2014
Minithumbup
Fiona
By: 'Nabeel'
Mar 04,2014
3 people found
this helpful
Fiona was very professional and friendly. She kept me updated on this purchase throughout till the deal was finalised. She made contact via various channels, telephone, emails and was informed each stage of the process. She is a credit to your organisation....
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“I am writing this to express our gratitude for the ......”

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Dec 27,2013
Minithumbup
By: 'Jolanta'
Dec 27,2013
3 people found
this helpful
I am writing this to express our gratitude for the amazing service which we have received from Annie Ramsdon: Sales Negotiator at Reeds Rains Offerton. Annie went above and beyond her duties showing great expertise and knowledge in property market. Her advice was invaluable and ...
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Staff picture Lauren
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Information for Customers
Making a Complaint about Residential Sales within branches
Reeds Rains is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide
the highest standards of service to all our customers. To ensure that your interests are safeguarded
we have the following complaints process in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the
majority of cases we hope that any issues can be resolved quickly and amicably to customers’
satisfaction at branch level.
Stage 1 – Branch Manager
Complaints should, in the first instance, be directed to the Manager of the branch you have been
dealing with. They will acknowledge receipt within 3 working days and you will receive a response
no later than 15 working days from first notification.
Stage 2 – Regional Director
If, after you have dealt with the local Branch Manager, you remain dissatisfied you may address
your concerns, in writing, to the Regional Director for the branch, by e-mailing
[email protected] or writing to:
Stage 2 Complaints
Reeds Rains House
Chorley West Business Park
Ackhurst Road
Chorley
Lancashire
PR7 1NL.
Once received your letter will be acknowledged within 3 working days and you will receive a
response within 15 working days from the receipt of your letter.
Stage 3 – Managing Director
If you are dissatisfied with the response you receive from the Regional Director, you may address
your concerns, in writing, to the Managing Director of Reeds Rains, by e-mail
[email protected] or writing to:
The Managing Director
c/o Barbara Ward P.A.
32 Alderley Road
Wilmslow
Cheshire
SK9 1JX
Once received your letter will be acknowledged within 3 working days and you will receive a
response within 15 working days from the receipt of your letter.
Stage 4 – The Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the local branch,
the Regional Director and The Managing Director, you may approach the Ombudsman.
This must be in writing to:
The Property Ombudsman,
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note:
• You must make your complaint to The Ombudsman within 6 months of the date of the
letter from The Managing Director.
• The Ombudsman will not consider your complaint until our internal complaints
procedure has been exhausted and you have received the letter from The Managing
Director.
Last updated at 3:07 PM 06/03/2014 by James Kenyon

Awards won by Reeds Rains, Stockport SK4 4DT



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