“We were first time buyers and not the easiest of ......”
5 Star Review
Aug 17,2014
By:
'Charlotte'
Aug 17,2014
Branch: Leeds, Mortgages -1 Feast Field
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: LS82
Branch: Leeds, Mortgages -1 Feast Field
They arranged our mortgage
Postcode: LS82
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We were first time buyers and not the easiest of prospects as my husband is self employed. Kevin was so helpful and cheerful through out despite us hitting a few brick walls along the way. He was always available either via email or phone, a couple of times I emailed out of hours with no expectation of a reply till the next day, but he always replied which I felt was above and beyond. We had a couple of really awful moments when my husband and I were despairing because it looked like it was not going to happen as the bank were being particularly stubborn about a seemingly silly aspect of our business accounts. Kevin's attitude was to tell us not to worry, it was his job to do the worrying! He really was proactive and every obstacle we came across he was busy thinking of a way to deal with it. Needless to say he got us our mortgage. We have already recommended him to friends and will continue to do so!
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