Ramsey Moore | offering sales and lettings management in Dagenham
  • Emma Wallington
    Emma Wallington
  • Ryan Gruzinski
    Ryan Gruzinski
  • Mark Harris
    Mark Harris
  • Michael O'Brien
    Michael O'Brien
  • Tony Matthews
    Tony Matthews
  • Jade McKenzie
    Jade McKenzie
  • Daniel Leverton
    Daniel Leverton
  • Robyn Fox
    Robyn Fox
  • Lauren Taylor
    Lauren Taylor
  • Ross  Chimes
    Ross Chimes
  • Francesca Harris
    Francesca Harris
  • Tommy O'Brien
    Tommy O'Brien
  • Megan Stuart
    Megan Stuart
  • Amy Vorley
    Amy Vorley
  • Amy Kennett
    Amy Kennett
  • Michelle Salmon
    Michelle Salmon
We have fully referenced tenants waiting to move into available properties.



 
Feb 11,2016
Minithumbup
By:
Feb 11,2016
Featured Review
0 people found
this helpful
Amy has been extremely helpful and I feel she went above and beyond to help keep me informed about selling my property she's friendly and very approachable. Tony has also been great and helped in all the right ways to selling my house Would recommend them both to anyone...
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Comment on agent fees
Fees are very fair
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
Featured Review
0 people found
this helpful
Michael and Amy went above and beyond to help us first time home buyers. Throughout the whole process they were extremely professional,responsive and navigated us through every step....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
Featured Review
0 people found
this helpful
Highly professional approach toward dealing with clients. She is helpfull and available all the time.She solve issues in minutes as for letting management or selling is concerned....
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Comment on agent fees
Agent fees are very reasonable and good value for money
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
Featured Review
0 people found
this helpful
I'm not going to point out any single member of staff as i have had excellent service from everyone. First met Mark who sold himself and did every thing he promised with great efficiency, it was handed over to the staff who acted brilliantly, leading myself and my brother all the way, advising and helping us and some times beyond the call of duty resulting in a stress free sale of my mothers old house. We both expected lots of problems and we are amazed how easy you all made Thank you all and lo...
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Comment on agent fees
Very good , worth every penny
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Feb 02,2016
Minithumbup
By:
Feb 02,2016
Featured Review
0 people found
this helpful
Tony Matthews was absolutely brilliant. He went above and beyond what I expected ensuring that I sold my house and got the one I wanted. He was friendly, helpful, and professional. Amy also dealth with my sale and again, she was fantastic. Very helpful and friendly. I spoke to/dealt with several other members of staff also, Michelle, Lee, Dave? (sorry if I have missed some) each and everyone showed me the same courtesy, were friendly, helpful and never made me feel that I was bothering them. ...
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Comment on agent fees
Excellent
Was this helpful? Yes
Feb 11,2016
Minithumbup
By:
Feb 11,2016
0 people found
this helpful
Amy has been extremely helpful and I feel she went above and beyond to help keep me informed about selling my property she's friendly and very approachable. Tony has also been great and helped in all the right ways to selling my house Would recommend them both to anyone...
read full review
Comment on agent fees
Fees are very fair
Was this helpful? Yes
Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
Michael and Amy went above and beyond to help us first time home buyers. Throughout the whole process they were extremely professional,responsive and navigated us through every step....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
I'm not going to point out any single member of staff as i have had excellent service from everyone. First met Mark who sold himself and did every thing he promised with great efficiency, it was handed over to the staff who acted brilliantly, leading myself and my brother all the way, advising and helping us and some times beyond the call of duty resulting in a stress free sale of my mothers old house. We both expected lots of problems and we are amazed how easy you all made Thank you all and lo...
read full review
Comment on agent fees
Very good , worth every penny
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
Highly professional approach toward dealing with clients. She is helpfull and available all the time.She solve issues in minutes as for letting management or selling is concerned....
read full review
Comment on agent fees
Agent fees are very reasonable and good value for money
Was this helpful? Yes
Feb 02,2016
Minithumbup
By:
Feb 02,2016
0 people found
this helpful
Tony Matthews was absolutely brilliant. He went above and beyond what I expected ensuring that I sold my house and got the one I wanted. He was friendly, helpful, and professional. Amy also dealth with my sale and again, she was fantastic. Very helpful and friendly. I spoke to/dealt with several other members of staff also, Michelle, Lee, Dave? (sorry if I have missed some) each and everyone showed me the same courtesy, were friendly, helpful and never made me feel that I was bothering them. ...
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Comment on agent fees
Excellent
Was this helpful? Yes
Jan 26,2016
Minithumbup
By:
Jan 26,2016
0 people found
this helpful
All staff have been great in helping us with the sale of our house, all very helpful and there for us when we have needed help with any paperwork and are always on the phone with information,lovely friendly people to have help with our move thank you very much....
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Comment on agent fees
Fees are reasonable competitive price
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Jan 07,2016
Minithumbup
By:
Jan 07,2016
0 people found
this helpful
Lauren was really helpful during all our renting process keeping us updated all the time. We were really satisfied and even now that we moved we still receive guidance on how to work everything out....
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Dec 22,2015
Minithumbup
By:
Dec 22,2015
0 people found
this helpful
I cannot praise this company enough as they put so much effort into helping us sell the house; from getting lots of viewers around, helping us choose the most viable buyer and even giving the solicititors a little push when things were stalling. The two branches work as a team and staff from both offices helped us throughout....
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Comment on agent fees
They were the cheapest of all the ones we got quotes from
Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
Tommy and Amy ware extremely helpful & always there when I called with questions. They both kept me informed for any movement on my case and ware very friendly. Many thanks to the whole Ramsey Moore team Dagenham !...
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
I recently bought a house using Ramsey Moore Estate Agents. I was really happy with their excellent customer service and they were very quick to respond to all my queries. They were always polite and helpful where possible. At times I found them to be placing some pressure on us to exchange as soon as possible even though we agreed we could do this within 4 weeks. However, we really love the house we bought and very happy they helped us throughout and that it all went very smoothly....
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Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
Agent knows his market both selling and buying. Prospective purchasers contacted very quickly and property marketed promptly. Excellent response achieved in only a few days. Assessment of offers very thorough and sale completion achieved without problems...
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Dec 16,2015
Minithumbup
By:
Dec 16,2015
0 people found
this helpful
Fantastic from start to finish. We had a very complicated sale and Tony and his team kept us well informed at all times, providing us excellent advice and support. I cannot stress how impressed I am with their slick opperation, couldn't recommend more highly....
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Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
The agent acted in a professional and competent manner, I was kept fully informed all the way with accurate feedback from viewers, I feel that they responded well to th offers I received and had my best interest at heart, Amy was excellent at tracking my sale through to completion .... Will definitely use their services again...
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Dec 12,2015
Minithumbup
By:
Dec 12,2015
0 people found
this helpful
I found the estate agent to be extremely helpful. Because I did not live locally time was extremely important to me. I could not have engaged a more fast, efficient and reliable firm. Always on time. Kept me totally informed on all procedures throughout the sale. On the final 2 weeks due to a few hic cups with the buyer kept me informed on a day to day basis. Would not hesitate to recommend this firm and especially this particular team to anybody. Nothing was to much for them made the whol...
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Comment on agent fees
I thought it was very reasonable.
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Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
I was very happy with the service that I was given, excellent communication keeped me updated at all times and are always there at the other end of the phone if you had any problems. all members of staff are friendly and helpful....
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Comment on agent fees
I was very happy with the fees
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Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
We viewed a number of properties through Ramsey Moore, and every experience was positive. As a first time buyer, I had limited knowledge of the steps involved in purchasing a property, but the team guided me through it all and were patience and respectful. The team (Tony, Amy and Tommie) always made me feel valued and not 'just another buyer'. Overall, they were excellent - I'd have no hesitation in recommending them to anyone else!...
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Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
this helpful
Ramsey Moore handled the purchase of my Property, and are now my managing agents. The purchase was a drawn out process (due to factors beyond the control of Ramsey Moore), and Amy handled the situation with professionalism and dedication. It was partly because I was so impressed with the service I received during the purchase that I opted to make Ramsey Moore my letting agents too. They are responsive, helpful and efficient....
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
We had a good experience with Ramsey Moore being first time renters we have been helped and well adviced and we find a nice property in wich we are living now. Lauren was nice and answered all our questions and concerns and still helping us with anything regarding the property. We will gladly recommend the agency to friends....
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Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
I received first class service from every member of the team from Ramseymoore specially Amy Voley who was outstanding in dealing with my queries and getting them resolved promptly. Would definitely recommend Ramseymoore to everyone. Thanking everyone at Rameymoore for all their help and support with the purchase of my property....
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Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
this helpful
Very helpful and informative members staff from start to finish. Their regularly update you on the current position of the sale Amy was brilliant she worked hard on getting the sale exchanged and completed as quick as she could as I was up against a deadline I would highly recommend Ramsey Moore...
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Nov 20,2015
Minithumbup
By:
Nov 20,2015
0 people found
this helpful
Having no experience of Estate Agents we chose Ramsey Moore from a selection of three. We have no regrets. Although our transaction was not straightforward and became very stressful, this was not due to the Agents. We were kept informed of the progress which at times was slow but again this was caused by other factors. We were able to contact Tony or Tommy by e-mail if they were not available to speak in the office. When we eventually reached completion, Tommy called to pick up keys and wish us ...
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Comment on agent fees
Slightly higher than expected, but towards the end we realised that you get what you pay for.
Was this helpful? Yes
Nov 19,2015
Minithumbup
By:
Nov 19,2015
0 people found
this helpful
Me and my husband used Ramsey Moore and I am so happy with the service that I have received. From start to finish of my sale Robyn, Daniel were so helpful always keeping calm and chasing the sale through and always keeping me updated. Going through the sale of my house we lost our first buyer and within four days Daniel managed to arrange an open day and get us over 10 viewers was so impressed. We had three offers and have now exchanged our contracts and we are ready to go. I would recommend Ram...
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Nov 18,2015
Minithumbup
By:
Nov 18,2015
0 people found
this helpful
We recently bought a property through Ramsey Moore. Amy was excellent at passing on information and helping us through all aspects on the long road to buying our first house....
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Nov 18,2015
Minithumbup
By:
Nov 18,2015
0 people found
this helpful
After living in my property for over 20 years what i thought would be a nightmare was made a lot easier by the helpful staff at Ramsey Moore. I was contacted on a weekly basis and informed straight away of any problems or concerns. I was informed at every stage of the process and told what to expect and when I was concerned nothing seemed too much trouble for the staff to sort it out. Thanks to Ramsey Moore me and my partner will be moving in to our new home in the next few days...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
Ryan & Lauren made what could of potentially been an stressful process, Simple and stress free. They honoured on both punctuality, promise & communication, but more importantly they delivered in finding a successfully vetted tenant in under a week for my rental property, limiting any prolonged rental income loss. Looking forward to Ramsey Moore fully managing my property with my experience so far. Highly recommended A+!...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
We bought a flat through Ramsey Moore (dealing with Robyn Fox and Daniel Leverton) and then rented it out using Ramsey Moore to find the tenant (which they did on day one) and act as managing agents for us. In all respects they were really good. There were some complications with the purchase, but Robyn sorted them all out and, so far, the letting has been going well. We are very pleased!...
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Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
this helpful
We were very pleased from start to finish with the outstanding service shown to us at Ramsey Moore. From the first meeting at our house with Mark and then his team we had full confidence that we would not only sell our house but get the best price for it. We started with a block viewing which was wonderful, by the time we came back from a walk around the park with our dog Daniel said that he was confident that they had a buyer. They are a tenacious and hard working team. Daniel has been very ...
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Comment on agent fees
Very satisfied with the fees the best Agent and the best deal.
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Oct 15,2015
Minithumbup
By:
Oct 15,2015
0 people found
this helpful
From the start I was given great courtesy and care by both Mark and Amy any doubts and queries i had were quickly answered and they all kept me up to date with the process of purchasing my property. They explained the whys and wherefores of what needed to and had been done. Their care was exceptional and helping me fill in necessary forms....
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Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
Full marks to Ramsey Moore for the excellent service provided throughout the whole house selling process. From the initial meeting with Mark, through to exchange of contracts and completion the guys, and particularly Daniel, did a fantastic job. The marketing, including a well attended open day, was highly successful. Throughout the sale we were kept fully informed of developments and Daniel did a great job liaising with both sets of solicitors to ensure momentum was maintained. "Icing on t...
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Oct 02,2015
Minithumbup
By:
Oct 02,2015
0 people found
this helpful
Agent acted promptly to initial equiry and proposed a sales plan that was sensible and professional. Sale was agreed within 7 days of appointment at a price that was more than I anticipated. Agent monitored sale progress with both Solicitors throughout and gave me weekly reports of progress. Completion was achieved within 8 weeks. Agent dealt promptly with any problems from Solicitors and always treated you as their client. A refreshing Agent who does what they say and a delight to deal with. As...
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Comment on agent fees
Fees were agreed at a level I proposed
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About us



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
74 1 45 1 68 1 36 2 8 1

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

No fees set.
Created at 3:16 PM 11/01/2016. Last updated at 3:16 PM 11/01/2016 by allAgents


Complaints Procedure

No procedure available.
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