Ramsey Moore
4.8/5, 211 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction

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Latest Reviews

 View all Reviews 211
11th Sep 2019
reviewed by 'Sarah'
“Would highly recommend the service provided by Mark and the crew. They all played a huge part in making what ......”
4th Sep 2019
reviewed by 'Rose'
“Very disappointed with this Estate Agency, underestimated our property by £30,000. Luckily we went with (* another agent) and gained £30,000....”
14th Feb 2019
reviewed by 'Doreen'
“Derek has alway been helpful each time we have spoken and has always dealt with us in a positive and ......”
7th Jan 2019
reviewed by 'Rose'
“I am a first time buyer with my partner so was very nervous and unsure from the get go. I ......”
20th Dec 2018
reviewed by 'Lesley'
“Having our neighbour selling their house with Ramsey Moore we also decided to sell with this estate agent. My husband ......”
14th Dec 2018
reviewed by 'A'
“Felt hassled and wrong information was given to us many times. Such as the house is empty, when it wasn't ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £24,000 £425,000
Lettings 100% 83% £800 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 8 0 126 1 58 3 7 3
Areas covered
Address

294 Heathway
Dagenham
Essex
RM10 8LU
020 8536 6600

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Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
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Latest Properties

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“Brilliant simply fab, Robyn and I hit off with a ......”

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Sep 02,2015
Minithumbup
By: 'One'
Sep 02,2015
1 people found
this helpful
Brilliant simply fab, Robyn and I hit off with a great start and she has been a star she helped me and worked so hard beyond her call of duty cannot thank her more including Ryan and Daniel, I have had such a bad experience ...
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“Ramsey Moore have given us 100% support from beginning to end ......”

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Aug 28,2015
Minithumbup
By: 'Jean'
Aug 28,2015
0 people found
this helpful
Ramsey Moore have given us 100% support from beginning to end of our house sale. There have been some tough issues that needed to be tackled and Robyn has been in our corner all the way to the end. We really felt supported throughout the process....
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Comment on agent fees
Very happy with the charges, very competitive
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“There was no communication once we said we would have ......”

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Aug 17,2015
Minithumbdown
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Mark
By: 'Michael'
Aug 17,2015
13 people found
this helpful
There was no communication once we said we would have the property. Mark would not respond up us. Any questions we had didn't matter because we already had accepted the offer. Once he had his commission we did not matter any more...
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By: Mark Harris - Director
Aug 24, 2015
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I was somewhat surprised and concerned at your comments given the time and effort put into this transaction at the early stages where we championed your offer as a first time buyer, over the numerous investor interest in the property. The following was a review left by the sellers. “The day I phoned Ramsey Moore was the day that things got immeasurably better for me. I got a quick and efficient response to my initial call and from that point, the advice and support I received was just s ...

“They was all helpful and friendly kept us informed as ......”

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Aug 14,2015
Minithumbup
By: 'Paul'
Aug 14,2015
0 people found
this helpful
They was all helpful and friendly kept us informed as the sale went along and worked around what suited our needs best. Gave us a quick buyer and made sale smoothly. Thanks again...
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Comment on agent fees
Price we paid was fair and worth it as the sale was smooth.
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“I received a thoroughly professional service from Ramsey Moore, from ......”

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Aug 06,2015
Minithumbup
By: 'David'
Aug 06,2015
0 people found
this helpful
I received a thoroughly professional service from Ramsey Moore, from initial valuation right through to completion of the sale. They clearly understood the market and got their marketing tactics right. I would have no hesitation in recommending them to other sellers....
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Comment on agent fees
I felt I received good value for money.
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“Tony Matthews was excellent throughout the process of me purchasing ......”

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Aug 03,2015
Minithumbup
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Tony
By: 'Mini'
Aug 03,2015
0 people found
this helpful
Tony Matthews was excellent throughout the process of me purchasing a property through Ramsey moore, he is very professional and was understanding at all times I couldn't recommend him and his team more, Outstanding customer service and very approachable I would highly recommend tony, very ...
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“I was very happy with the service excellent service and ......”

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Jul 30,2015
Minithumbup
By: 'Mo'
Jul 30,2015
0 people found
this helpful
I was very happy with the service excellent service and will highly recommend very nice and friendly and understanding handled the matter very well and quick we are also first-time buyers and we are very happy and pleased ....thank you to all the staff...
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Comment on agent fees
I am vey happy with the service, we were kept upto date with all the progress thank you once again for all your staff
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By: robyn
Jul 30, 2015
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Hi Mo, Thank you for your kind words and congratulations on your first purchase. We at Ramsey Moore are really glad to be a part of this experience with you and wish you all the best in your new property. Good Luck :) ...

“Excellent service from start to finish. Thanks to a block ......”

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Jul 28,2015
Minithumbup
By: 'J.Whitfield'
Jul 28,2015
0 people found
this helpful
Excellent service from start to finish. Thanks to a block viewing arranged by Mark Harris, my house was under offer within a week of it going on the market. All the staff are very professional, yet retain a friendly and helpful attitude. In particular, Robyn ...
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By: Robyn
Jul 30, 2015
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Hi Ms Whitfield, Congratulations on the sale of your home and we wish you all the best for the future. Thank You for choosing Ramsey Moore as your favoured agents. Good Luck ...

“The team at Ramsey Moore provided an excellent level of ......”

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Jul 20,2015
Minithumbup
By: 'Shiv'
Jul 20,2015
0 people found
this helpful
The team at Ramsey Moore provided an excellent level of support from viewing to completion. Our road to buying this house was far from straight forward with many complications. Ramsey did everything possible to help us along the way....
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Comment on agent fees
We paid none to the agent.
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“I most strongly recommend Ramsey Moore. This time I did ......”

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Jun 21,2015
Minithumbup
By: 'Simone'
Jun 21,2015
0 people found
this helpful
I most strongly recommend Ramsey Moore. This time I did some research before choosing an agent to sell my property. They were excellent in finding the buyers who were looking for my particular property and nothing during the whole process was too much trouble for ...
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Comment on agent fees
A very fair system for the seller.
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By: Ryan Gruzinski - Director
Aug 06, 2015
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Hi Simone. Thanks for your kind comments which do mean so much to all of the staff here at Ramsey Moore, Barking. We are delighted that you felt you received the service you deserved and wish you all the best with your future investments. Please do not hesitate in contacting any of the team should you ever need any advice. ...

“dealing with Tony from the start of putting the house ......”

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Jun 21,2015
Minithumbup
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Tony
By: 'Anthony'
Jun 21,2015
0 people found
this helpful
dealing with Tony from the start of putting the house on the market was excellent he explained the full process from start to finish and was always willing to answer any questions we had, by using Ramsey Moore we were given what I can only ...
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“Ross Chimes assisted me with the purchase or my first ......”

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Jun 18,2015
Minithumbup
By: 'Pabilo'
Jun 18,2015
1 people found
this helpful
Ross Chimes assisted me with the purchase or my first property. With my limited experience in the housing market and the implications of buying I was desperate work with a sales agent who looked beyond the transaction and really wanted to satisfy his client's needs. ...
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“All the team at Ramsey Moore went above and beyond ......”

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Jun 18,2015
Minithumbup
By: 'Lee'
Jun 18,2015
0 people found
this helpful
All the team at Ramsey Moore went above and beyond to ensure my smooth and stress free selling of my property. Thanks to all involved....
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“Daniel has been very hands on from day one. He ......”

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Jun 15,2015
Minithumbup
By: 'Caroline'
Jun 15,2015
0 people found
this helpful
Daniel has been very hands on from day one. He arranged and coordinate all the viewings for me and approached it in a very professional manner. Daniel kept me well informed and updated throughout the process and always stayed in contact, so I didn't have ...
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“These guys are spectacular. Simple.The property that we have ......”

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Jun 13,2015
Minithumbup
By: 'Kurosh'
Jun 13,2015
0 people found
this helpful
These guys are spectacular. Simple. The property that we have been trying to buy has been a difficult process due to unforeseen circumstances, however the team here have been wonderful. Always keeping us informed, chasing down any paper work and helping to get the by ...
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“Daniel was really helpful and per one month find for ......”

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Jun 11,2015
Minithumbup
By: 'Lina'
Jun 11,2015
0 people found
this helpful
Daniel was really helpful and per one month find for us property which we like. He help to deal with all documents and was really professional in his job....
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Comment on agent fees
Agency fees was good, but still I think what for that house we pay too much, because he was not finished and was missing a lot simple stuff which suppose to be when you rent house.
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“I bought a property from ramsey moore, due to being ......”

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Jun 11,2015
Minithumbup
By: 'Mamun'
Jun 11,2015
0 people found
this helpful
I bought a property from ramsey moore, due to being a first time buyer I had no idea what the process was. Luckily for me i had a great agent and Robyn Fox helped me throughout the whole process. I was extremely satisfied on how ...
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“Ramsey Moore offered a personal service from initial evaluation through ......”

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Jun 11,2015
Minithumbup
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Tony
By: 'RM9'
Jun 11,2015
0 people found
this helpful
Ramsey Moore offered a personal service from initial evaluation through to completion. I was impressed with their communication, how easy they made the process. The knowledge they had of the local market enabled us to get a really great selling price. Tony Matthews managed our ...
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Comment on agent fees
I thought the fees were fair and in keeping with the Market. Because we had a fairly lengthy sale we used Ramsey Moore for advice and information, so we got value for money.
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“I would like to thank Mark, Daniel, Ryan and Kay ......”

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Jun 08,2015
Minithumbup
By: 'Lynne'
Jun 08,2015
0 people found
this helpful
I would like to thank Mark, Daniel, Ryan and Kay for the selling of my house. They were very polite and kept informing me every step of the way re selling my home and chased wherever was needed, I have recommended them to family and ...
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“I would like to say a big thank you to ......”

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Feb 12,2015
Minithumbup
By: 'Ioan'
Feb 12,2015
0 people found
this helpful
I would like to say a big thank you to Daniel and everyone else at Ramsey Moore. I have bought my first property and I am very grateful to them for their professionalism and integrity throughout. I would fully recommend them and will use them ...
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“Hi All @ Ramsey Moore just a big thank you to ......”

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Feb 12,2015
Minithumbup
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Tony
By: 'Viv'
Feb 12,2015
0 people found
this helpful
Hi All @ Ramsey Moore just a big thank you to all of you for the help and speedy Service you all put in to make firstly the Rental so smooth and professional in both finding and checking the Tenants and ensuring that the upkeep of ...
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Comment on agent fees
I was given a price that would need to be achieved and what I would need to add to cover costs this fell significantly short
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“I am very happy to find this agency. Daniel and ......”

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Feb 10,2015
Minithumbup
By: 'robert'
Feb 10,2015
0 people found
this helpful
I am very happy to find this agency. Daniel and Robyn give me all the information . very good communication and what I think is very important is professionalism of this....
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“The saying "moving is one of life's most stressful events" ......”

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Jan 25,2015
Minithumbdown
By: 'Maggie'
Jan 25,2015
6 people found
this helpful
The saying "moving is one of life's most stressful events" was so true for me. Now I've recovered from the experience, I have the motivation to write this review. It took over 6 months to sell my home - with no chain. The main problem was ...
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What agent could do to change your mind?
Not made false promises about how quickly the sale would go through
Attached Filesnbsp;
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By: Mark Harris, Director
Feb 10, 2015
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Thank you for taking the time to review the service levels from our Dagenham office. I apologise for the fact you felt dissatisfied with Ramsey Moore as a company and I will look into each of the issues raised and revert to you in writing as soon as possible. ...

“Many thanks to Daniel Leverton and the whole team of ......”

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Jan 19,2015
Minithumbup
By: 'Mariella'
Jan 19,2015
0 people found
this helpful
Many thanks to Daniel Leverton and the whole team of Ramsey Moore! Thanks very much for helping us our dream come true! We will be happy recommend you to friends and colleagues! Kind regards...
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“Good sale, Tony achieved a better price than we were ......”

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Dec 16,2014
Minithumbup
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Tony
By: 'Lek'
Dec 16,2014
0 people found
this helpful
Good sale, Tony achieved a better price than we were expecting, few bumps during the process, glad is all over...
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“From the initial visit for the valuation until the completion ......”

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Dec 08,2014
Minithumbup
By: 'C'
Dec 08,2014
0 people found
this helpful
From the initial visit for the valuation until the completion we were kept informed at every stage by the friendly and approachable team from Ramsey Moore. Which took the stress out of the sale of our house....
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“I cannot express enough how helpful and professional Emma from ......”

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Oct 13,2014
Minithumbup
By: 'Tracey'
Oct 13,2014
0 people found
this helpful
I cannot express enough how helpful and professional Emma from Ramsey Moore is. I was renting my property out for five years, while living abroad. She managed my property the whole time. Everything was dealt with appropriately and if there was any problems then she ...
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“Purchased the property via RM to start with (Daniel and ......”

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Sep 29,2014
Minithumbup
By: 'Barry'
Sep 29,2014
0 people found
this helpful
Purchased the property via RM to start with (Daniel and Kay) very helpful - Vendor was a nightmare so it took forever - wasn't happy about being given the "hurry up" aggressively by one of their team when the Vendor was in no position to ...
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“I had been renting this property out through Ramsey Moore ......”

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Jun 30,2014
Minithumbup
By: 'Pam'
Jun 30,2014
0 people found
this helpful
I had been renting this property out through Ramsey Moore for some time. Emma dealt with the eviction of a tenant which took the stress out of the situation for me. The tenant left the house in an unsellable condition, but on the advise from ...
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“Tony Matthews came first and talked me through everything that ......”

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Jun 11,2014
Minithumbup
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Tony
By: 'Delia'
Jun 11,2014
2 people found
this helpful
Tony Matthews came first and talked me through everything that was going to happen, Then Tommy O'Brien conducted an Open House, an offer was made within 7 days and I accepted it. Everyone I came into contact with was very professional, very smart and very caring ...
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Landlord Fees

https://www.ramseymoore.co.uk/page/27-our-fees

Tenant Fees

https://www.ramseymoore.co.uk/page/27-our-fees
Last updated at 11/09/2019, 2:45 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ramsey Moore Complaints Procedure

nformation for Customers
As we are a member of the The Property Ombudsman (TPOS) we aim to provide the highest level of customer service to all customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. Ramsey Moore is owned and run by the Director, Mark Harris. We therefore ask which ensures that all complaints are dealt with promptly.

Firstly - Talk to us
We pride ourselves on ensuring our clients are happy at every stage of their transaction and should you wish to discuss any aspect of our service that you are dissatisfied with all our staff are here to listen and would work tirelessly to resolve your issues.

Formal Complaint to Director
Should your concerns not be suitably addressed by a member of staff and you remain dissatisfied, then you must further your complaint, to the Director of the business Mark Harris. Once received, we will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

The Property Ombudsman
After you have received a response from the Directors, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this can be found by sourcing The Property Ombudsman) Consumer Guide, or online at http://www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 5:09 PM 16/02/2016 by allAgents

Awards won by Ramsey Moore

Regional Awards won by Ramsey Moore

Individual Branch Awards

Dagenham, RM10



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