100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Paul O’Shea Homes makes a point of challenging the stereotype of Estate Agents.Offering a fresh approach to buying and selling houses. Our core values are excellent customer service, we offer a personal service with an efficient and professional team who will be on hand to help you whether ...
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Paul O’Shea Homes makes a point of challenging the stereotype of Estate Agents.
Offering a fresh approach to buying and selling houses. Our core values are excellent customer service, we offer a personal service with an efficient and professional team who will be on hand to help you whether buying or selling a property.
We market our properties on all the top property portals within 24 hours of giving us the selling instruction. We use professional photographers who provide quality photos that showcase our properties to their maximum potential.
Whether you're looking to buy, or thinking of selling or renting your property, talk to us today to find out how we can help you.
Offering a fresh approach to buying and selling houses. Our core values are excellent customer service, we offer a personal service with an efficient and professional team who will be on hand to help you whether buying or selling a property.
We market our properties on all the top property portals within 24 hours of giving us the selling instruction. We use professional photographers who provide quality photos that showcase our properties to their maximum potential.
Whether you're looking to buy, or thinking of selling or renting your property, talk to us today to find out how we can help you.
Latest Reviews
View all Reviews 2
26th Jan 2022
reviewed by 'Landlady'
19th Dec 2020
reviewed by 'CRodin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £328,000 | £328,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- CR0
- Croydon
- CR2
- South Croydon
- CR8
- Purley
- ME7
- Gillingham
- ME5
- Chatham
- CR6
- Warlingham
- CR3
- Caterham
- CR4
- Mitcham
- CR5
- Coulsdon
- CR7
- Thorton Heath
Address
Airport House, Purley Way
Croydon
Greater London
CR0 0XZ
020 8681 7000
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jan 26,2022
Jan 26,2022
0
people found
this helpful
this helpful
Not impressed
Not being happy with their service. I had no choice but to terminate contracts with them.
I was charged £ 821.72
Please read my attached PDF...
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Jan 26, 2022
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(1)
Hi Luisa,
Thank you for taking the time to leave a review and once again we're sorry you were not happy with our services, however we have to disagree with many of the comments you have made on your review.
First of all I'd like to start by confirming we have many happy clients who are landlords and tenants, who have left us 5 star ratings via an alternative review site so your comment on not knowing how bad we are until it is too late will be disagreed by many! Of course everyone is entit ...
Dec 19,2020
Dec 19,2020
0
people found
this helpful
this helpful
Paul and his team went the extra mile and consistently went above and beyond for us. The additional care and advice given surpassed our expectations. I would highly recommend....
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Landlord Fees
Full Management 15%Rent Collection 12%
Let Only 9%
HMO Management 17%
NON Resident Landlord Fee with approval number - £50.00 - £60.00
NON Resident Landlord Fee without approval number - £120.00
Rent Protection (6 Months) - £67.20
Rent Protection (12 Months) - £100.80
Withdrawal by Landlord (after tenant ref) - £240.00
Forwarding mail - Post cost
Tenant Fees
Refundable tenancy deposit where annual rent is less than £50,000: 5 weeks rentRefundable tenancy deposit where annual rent is more than £50,000: 6 weeks rent
Default fees under the term of the tenancy agreement
Late payment of rent (outstanding for 14 days or more): Charged at a maximum of 3% APR plus Bank of England base rate
Lost Key/Security Device: Reasonable costs incurred
Change of tenancy agreement at the request of the tenant: £50 Last updated at 31/10/2019, 11:16 AM by Grace Cridland
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306 www.tpos.co.uk [email protected]
Please note the following:
You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 1:00 AM 01/01/1970 by
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306 www.tpos.co.uk [email protected]
Please note the following:
You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
