Park & Bailey
4.4/5, 127 reviews
87% recommended
90% sales valuation accuracy
88% sales fee satisfaction
88% lettings valuation accuracy
91% lettings fee satisfaction
With over 50 years service behind us we have experienced many changes in the way we undertake property sales. One aim that has remained constant is a level of service we can be proud of. Whatever your property requirements may be, we would welcome your call. show more With over 50 years service behind us we have experienced many changes in the way we undertake property sales. One aim that has remained constant is a level of service we can be proud of. Whatever your property requirements may be, we would welcome your call.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 88% £174,000 £750,000
Lettings 88% 91% £850 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 3 3 57 4 36 4 2 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent service provided by the Warlingham branch with Jill and ......”

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Mar 16,2013
Minithumbup
By: 'AS'
Mar 16,2013
0 people found
this helpful
Excellent service provided by the Warlingham branch with Jill and Claire arranging viewings of the property when requested and responding to my subsequent questions promptly. Shortly after my offer was accepted Ginette Brondson at Caterham rang to introduce herself and has been a huge help ...
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“Our purchase went extremely smoothly and Annette at Woldingham was ......”

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Jan 04,2013
Minithumbup
Ginette
By: 'SD'
Jan 04,2013
0 people found
this helpful
Our purchase went extremely smoothly and Annette at Woldingham was very helpful; subsequently Ginnette was very proactive in getting us to exchange. Both were courteous and great to deal with, and we would not hesitate in recommending their services....
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“After many email's & telephone conversations with the Management department, who ......”

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Nov 26,2012
Minithumbdown
By: 'N'
Nov 26,2012
0 people found
this helpful
After many email's & telephone conversations with the Management department, who I have found verbally rude, as of the last conversation, saying to me; ¢â‚¬Å“If you don't like it then move out¢â‚¬Â Quote..... should I have to put up with the constant rearrangements and the forcefulness ...
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By: gb
Nov 28, 2012
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It is very disappointing to receive negative comments and we take all feedback very seriously. However after discussions with the lettings team, to confirm although you have been a tenant since 1994 we only took over management of this property in February of this year. We inherited the majority of the on going problems and the nuisance order was in place prior to our involvement. We have been working closely with the landlord to resolve these issues and he is in full agreement to all the remedi ...

“The whole team at Woldingham were extremely professional in every ......”

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Aug 16,2012
Minithumbup
Annette
By: 'ENC'
Aug 16,2012
0 people found
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The whole team at Woldingham were extremely professional in every aspect of our (protracted) sale from the initial valuation through to the final sale. There were several 'bumps' in our road during this process, but they simply carried on until we finally reached a satisfactory ...
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“From the first visit to the Warlingham Branch until the ......”

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Aug 02,2012
Minithumbup
By: 'David'
Aug 02,2012
0 people found
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From the first visit to the Warlingham Branch until the day that we move both Jill and Colin could not have been more helpful. It was a big decision for us as I have lived in Warlingham all my life , but we were put at ...
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“Park & Bailey staff in general have been extremely helpful, cheerful ......”

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Jul 11,2012
Minithumbup
By: 'Robyn'
Jul 11,2012
0 people found
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Park & Bailey staff in general have been extremely helpful, cheerful and knowledgable. Jill is a very lovely lady who helped put us at our ease. Her bubbly nature is a great asset too. Moving house after 33 years or so is very traumatic for us - ...
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“Helpful, supportive, highly recommended, quality team....”

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Jun 07,2012
Minithumbup
By: 'bea'
Jun 07,2012
1 people found
this helpful
Helpful, supportive, highly recommended, quality team....
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“We were completely satisfied with the service and quality attention ......”

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Jun 04,2012
Minithumbup
Ginette
By: 'Howard'
Jun 04,2012
0 people found
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We were completely satisfied with the service and quality attention to detail provided by Bob Barber and His excellent team. A professional and no nonsense approach was applied.Immediate initiative of advertising Riddings Court in the Sunday Times which found the eventual buyer, quality of ...
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“I have found the service provided by Hadley Lyas, Coulsdon ......”

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May 23,2012
Minithumbup
Hadley
By: 'A'
May 23,2012
1 people found
this helpful
I have found the service provided by Hadley Lyas, Coulsdon branch, in selling my property, and subsequently Ginette Bronsdon, Caterham on the Hill, in progressing the sale through to contract exchange, to be excellent. Both were very professional and provided (despite a potential conflict of ...
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“I cannot praise Park & Bailey, High Street Caterham highly enough ......”

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May 01,2012
Minithumbup
Jo
By: 'Finally'
May 01,2012
1 people found
this helpful
I cannot praise Park & Bailey, High Street Caterham highly enough in their dealings with the recent sale of my property. Liam was extremely helpful in initially drawing up the details and then he made sure the sales team visited the property so they were all ...
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“Park and Bailey Woldingham gave excellent service in the purchase ......”

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Apr 23,2012
Minithumbup
Ginette
By: 'Alex'
Apr 23,2012
0 people found
this helpful
Park and Bailey Woldingham gave excellent service in the purchase of our property. They were very responsive, happy to accommodate second and third viewings on the property and knowledgeable about the area. They were also extremely good post-offer and their sales progression office played a ...
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“We received excellent customer service from Park & Bailey with the ......”

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Mar 28,2012
Minithumbup
By: 'John'
Mar 28,2012
0 people found
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We received excellent customer service from Park & Bailey with the purchase of our house. Despite many delays and issues out of our control, they regularly kept us updated on any progress & went out of their way to try & speed up the process....
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“I found them very proactive in finding suitable people to ......”

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Mar 27,2012
Minithumbup
By: 'C'
Mar 27,2012
0 people found
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I found them very proactive in finding suitable people to view our house and were very pleased in how quickly we found a buyer. Their after sales team were very hard working and efficient and offered a great service....
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“Since we started dealing with Park and Bailey in Caterham ......”

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Feb 05,2012
Minithumbdown
By: 'Unhappy'
Feb 05,2012
3 people found
this helpful
Since we started dealing with Park and Bailey in Caterham it has come to our understanding why so many people cannot stand estate agents. Now I'm sure many estate agents work hard, however our experience with Park and Bailey in Cateham has been an absolute ...
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What agent could do to change your mind?
Do their job properly
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By: gb
Feb 07, 2012
View all comments (1)
Park and Bailey do have a complaints procedure and would welcome the opportunity to answer this review in full as it is incredibly dissapointing to read comments such as this and we take all feedback very seriously.. ...

“The process of buying a house was made easy. From ......”

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Dec 18,2011
Minithumbup
Christina
By: 'A'
Dec 18,2011
0 people found
this helpful
The process of buying a house was made easy. From the start the staff in Woldingham were curteous, polite and helpful, we mainly dealt with Krystyna. Once our offer had been accepted and the survey booked, Ginette took over and worked very hard to ensure ...
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“In difficult times the staff were patient and persistent and ......”

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Dec 15,2011
Minithumbup
By: 'Park'
Dec 15,2011
0 people found
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In difficult times the staff were patient and persistent and ultimately persuasive! The process was managed professionally from listing through, showings, of which there were very many; offers, a failed attempt to exchange and an ultimate successful sale....
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“The first and most important thing about Park and Bailey ......”

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Dec 15,2011
Minithumbup
Ginette
By: 'Christine'
Dec 15,2011
0 people found
this helpful
The first and most important thing about Park and Bailey was their courtesy and professionalism. It was always 'Mrs or Mr Tanner' not Christine or Malcolm. They produced excellent property details of a very high quality. We could be completely flexible about who would do ...
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“We purchased a property with Park and Bailey, Coulsdon. If ......”

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Dec 14,2011
Minithumbup
Ginette
By: 'Malcolm'
Dec 14,2011
1 people found
this helpful
We purchased a property with Park and Bailey, Coulsdon. If it were not for Ginette Brondson's help and care the whole deal could have fallen down at the last fence....
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“The sale of my property was straightforward...but Park and ......”

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Dec 05,2011
Minithumbup
Ginette
By: 'Alan'
Dec 05,2011
0 people found
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The sale of my property was straightforward...but Park and Bailey came into their own when it came to the conveyancing side of our purchase...without going into too much detail, if it weren't for the efforts of the Park & Bailey conveyancing team,and in ...
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“After a previous purchase fell through, we have to say ......”

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Nov 14,2011
Minithumbup
Christina
By: 'Mr'
Nov 14,2011
0 people found
this helpful
After a previous purchase fell through, we have to say that Fine and Country have perservered through many viewings close to our wish list with us in the interim before finally finding us the perfect replacement. In the Woldingham office a special mention must go ...
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“Once my wife and I had decided that we would ......”

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Nov 09,2011
Minithumbup
Ginette
By: 'Colin'
Nov 09,2011
0 people found
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Once my wife and I had decided that we would like to live in Warlingham we contacted several of the local agents operating in the area. It soon became very clear that Park & Bailey were head and shoulders above their rivals in terms of efficiency ...
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“This sale was a result of a family bereavement and ......”

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Oct 29,2011
Minithumbup
Liam
By: 'JP'
Oct 29,2011
0 people found
this helpful
This sale was a result of a family bereavement and without exception, Liam and his team were the most professional, courteous and considerate agents I could have hoped for, very aware of market conditions, trends and pro-active in their advice and strategy. We had a ...
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“Ginette was an absolute breath of fresh air! So professional, ......”

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Aug 08,2011
Minithumbup
By: 'Fi'
Aug 08,2011
0 people found
this helpful
Ginette was an absolute breath of fresh air! So professional, conscientious and pro-active!...
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“Superb service and dedication above and beyond the call of ......”

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Aug 03,2011
Minithumbup
By: 'bobbymac'
Aug 03,2011
0 people found
this helpful
Superb service and dedication above and beyond the call of duty. All the team in Caterham were brilliant and friendly, but special mention has to go to Ginette Bronsdon who was more like a councillor and social worker than a sales lliasion manager. 5 STAR RATING ...
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“I both bought and sold a property using Fine and ......”

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Jul 13,2011
Minithumbup
Christina
By: 'JT'
Jul 13,2011
0 people found
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I both bought and sold a property using Fine and Country. Given that our property sold incredibly quickly I'm not sure that they could have done any better. My only concern was buying and selling with the same agent and the conflict of interest that ...
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“I sold and bought a property through them... found all ......”

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Jul 11,2011
Minithumbup
By: 'Jane'
Jul 11,2011
0 people found
this helpful
I sold and bought a property through them... found all the staff very polite and helpful.... any questions I had were always quickly answered... would recommend them to anyone.......
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“We were both impressed from start to finish with Park & ......”

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Jul 11,2011
Minithumbup
By: 'K'
Jul 11,2011
0 people found
this helpful
We were both impressed from start to finish with Park & Bailey Warlingham. They were always responsive and efficient. Ginette in particular did an amazing job in helping us through the frustrations of the chain process, doing as much as she could to keep us on ...
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“After a lengthy and difficult selling process-five months ,P&B ......”

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Jun 17,2011
Minithumbup
By: 'JF'
Jun 17,2011
0 people found
this helpful
After a lengthy and difficult selling process-five months ,P&B came through with flying colours. Very mature and professional service throughout the period, particularly from Bruno and Ginette who kept us focussed during the frustrating times of which there were many. An Agency to be ...
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“An excellent job, well done under very difficult circumstances mostly ......”

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May 20,2011
Minithumbup
By: 'RJT'
May 20,2011
0 people found
this helpful
An excellent job, well done under very difficult circumstances mostly created by conveyancing company that were not doing there job. Thankyou very much to the sales progression unit for getting me out of a very deep hole. Highly recommended....
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“I have recently purchased a property for which Park & Bailey ......”

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Mar 28,2011
Minithumbup
By: 'VB'
Mar 28,2011
0 people found
this helpful
I have recently purchased a property for which Park & Bailey were the sole agents. Working closely with Bruno, Sales Manager at their office on Three Bridges Road in Crawley, I was given superb customer service throughout a fast and efficient purchase. Bruno was extremely flexible ...
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Complaints Procedure

No procedure available.

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Regional Awards won by Park & Bailey

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