Maitlands
4.8/5, 673 reviews
98% recommended
94% sales valuation accuracy
96% sales fee satisfaction



Property Features

Maitlands is an award-winning, independent estate agency marketing property in Saltash, Ivybridge,Plympton and Plymouth.At Maitlands we aim to take the stress out of moving. We're here to help with all aspects of moving, from mortgages and conveyancing through to removals too. So whatever your reason for moving, you'll ... show more Maitlands is an award-winning, independent estate agency marketing property in Saltash, Ivybridge,Plympton and Plymouth.

At Maitlands we aim to take the stress out of moving. We're here to help with all aspects of moving, from mortgages and conveyancing through to removals too. So whatever your reason for moving, you'll find everything you'll need here at Maitlands.

With offices in Ivybridge, Plympton, Plymouth and Saltash, we can assist your property needs from Ashburton to Liskeard and everywhere in-between. Why not speak to one of our team today or click on the video below to find out why at Maitlands you really can experience the difference.
Experience the difference

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £70,000 £15,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
80 1 74 1 273 6 197 2 37 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“We found all the staff very helpful at Maitlands, Ivybridge. ......”

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Jun 01,2015
Minithumbup
By: 'Liz'
Jun 01,2015
1 people found
this helpful
We found all the staff very helpful at Maitlands, Ivybridge. David Turnbull was excellent, very professional and responsive, helping to steer a rather complicated sale through. We would certainly recommend Maitlands in Ivybridge to anyone considering buying or selling a property and most certainly will ...
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“We were so impressed with Maitlands - Clare came around ......”

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Jun 01,2015
Minithumbup
Alex
By: 'Kerra'
Jun 01,2015
0 people found
this helpful
We were so impressed with Maitlands - Clare came around to value our house and take photos on the Monday evening and our house sold Tuesday afternoon; less than 24 hours! We both sold and bought through Maitlands and they made the process very easy, they ...
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“From day 1 at Maitlands we were invited into a professional ......”

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May 28,2015
Minithumbup
Sophie
By: 'Barney'
May 28,2015
0 people found
this helpful
From day 1 at Maitlands we were invited into a professional modern office with always half and helpful staff. This meant that we stuck with Maitlands to rent our property after purchase. Robyn & Sophie del with most of our questions, but Gemma in the management office ...
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“I work away a lot so a lot of this ......”

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May 28,2015
Minithumbup
By: 'Kelly'
May 28,2015
0 people found
this helpful
I work away a lot so a lot of this was arranged over the phone and email, which was very useful. Particularly the docusign for the tenancy agreement. Good communication throughout and helpful service from Sharlotte. Have used Maitlands for a couple of letting arrangements ...
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Comment on agent fees
The valuation of the rental price was fair.
Was this helpful? Yes
By: Helen
Jul 27, 2015
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Thank you for your comments Kelly. We hope we can continue to offer you a good level of service and hopefully try and improve further in the future. ...

“Maitlands arranged an open house event and managed to get 12+ ......”

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May 27,2015
Minithumbup
By: 'Christine'
May 27,2015
0 people found
this helpful
Maitlands arranged an open house event and managed to get 12+ prospective buyers through the door resulting in a sale price that I really didn't expect. They arranged the Solicitor for me and gave me the relevant paperwork to fill in for the Solicitor so that ...
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Comment on agent fees
Although the % charged by Maitlands is higher than other local agents, they do know what they are doing and keep everything moving along at a steady pace.
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“We had never sold a house before so did what ......”

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May 26,2015
Minithumbup
Vicky
Tommy
By: 'Stacey'
May 26,2015
0 people found
this helpful
We had never sold a house before so did what most people do, booked in 3 different estate agents to come and value the property and then we were going to compare them all. Maitlands were the first to come over (they had slots available really ...
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Comment on agent fees
Maitlands are slightly higher than some other agents but you truly get what you pay for. The service we had was second to none and when considering something as massive as selling your house, and the stress that goes along with that, cheapest isn't always best.
Was this helpful? Yes
By: Helen
Aug 11, 2015
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Dear Stacey. Thank you for your in depth review about our company and the team members, Vicky and Tommy. We are so pleased to be recognised for what we stand for and the five points you have raised at the bottom of your review confirms that we are getting most things right. We aim to sell each and every home we put onto the market, even though sometimes it can be in the most difficult situations. We work through problems where we can and hopefully support all of our vendors through the pr ...

“We had a long and difficult sale, due to a ......”

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May 22,2015
Minithumbup
Natalie
Claire
By: 'N'
May 22,2015
0 people found
this helpful
We had a long and difficult sale, due to a very long chain (16 houses) across much of England and the bottom of the chain collapsing on 2 separate occasions. However the way Natalie Eller and her team dealt with all these problems with both enthusiasm and ...
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“I can not speak highly enough of Sharlotte and the ......”

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May 20,2015
Minithumbup
By: 'Susan'
May 20,2015
0 people found
this helpful
I can not speak highly enough of Sharlotte and the team at Maitlands, firstly it's nice to have the name of the person who is seeing the process through and also someone who's opinion you trust. Our last Tenants gave notice and within the week ...
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Comment on agent fees
Nothing to report, everything Maitlands advised we followed
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“Excellent service from the first point of contact at the ......”

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May 20,2015
Minithumbup
By: 'daniel'
May 20,2015
0 people found
this helpful
Excellent service from the first point of contact at the Plympton branch (Karen Mayhew), who then transferred us over to the City branch where we have been dealing mostly with Sharlotte. This is our first experience of dealing with an agent to rent our property ...
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“As always extremely pleased by the excellent service provided by ......”

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May 20,2015
Minithumbup
By: 'Ben'
May 20,2015
0 people found
this helpful
As always extremely pleased by the excellent service provided by all at Maitlands. I wouldn't use anyone else in the area. Maitlands facilitated and resolved potential issues along the way ensuring against all odds the completion date was kept....
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“From the first contact with Maitlands, they have been really ......”

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May 19,2015
Minithumbup
By: 'Lizzie'
May 19,2015
0 people found
this helpful
From the first contact with Maitlands, they have been really helpful and understanding. They go above and beyond to ensure that you are happy with everything and outline everything through all the various processing of renting . Even once you are in your new home they ...
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“Exellent and regular communication and updates during buying process enabled ......”

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May 18,2015
Minithumbup
Sophie
By: 'Edward'
May 18,2015
0 people found
this helpful
Exellent and regular communication and updates during buying process enabled us to feel at ease at all times. Very efficient and pro active when dealing with solicitors and other parties involved....
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“We have had mixed dealings with estate agents over the ......”

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May 16,2015
Minithumbup
Paul
By: 'Dan'
May 16,2015
0 people found
this helpful
We have had mixed dealings with estate agents over the past year but Maitlands really was very good. Paul Stone was very approachable and knowledgeable about the property (not bad given it had only been on the market for 24 hours!). Once our offer had been ...
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“We found Maitland's and their staff to be extremely professional, ......”

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May 15,2015
Minithumbup
Alex
By: 'Mr'
May 15,2015
0 people found
this helpful
We found Maitland's and their staff to be extremely professional, efficient, reliable, helpful and friendly. When we first approached them about selling our property they visited us within the next day and spent time talking things through with us. They helped us through the process ...
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“Most helpful and staff reacted promptly to requests. Our experience ......”

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May 15,2015
Minithumbup
Alex
By: 'Julie'
May 15,2015
0 people found
this helpful
Most helpful and staff reacted promptly to requests. Our experience related to a tenant find service which was very effective. In particular we find that the review of referencing information prior to any money being taken from prospective tenants, is a much fairer system and ...
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“Thanks Maitlands for finding a buyer for my property...very ......”

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May 14,2015
Minithumbup
Alex
Sophie
By: 'Darren'
May 14,2015
0 people found
this helpful
Thanks Maitlands for finding a buyer for my property...very professional and friendly service and would be happy to use again in the future....
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“sharlotte was extremely helpful thought out the whole process. We ......”

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May 11,2015
Minithumbup
By: 'Jessica'
May 11,2015
0 people found
this helpful
sharlotte was extremely helpful thought out the whole process. We had many questions that she was able to answer and had the tenancy agreement and keys sorted out very quickly.. We are extremely grateful and are very happy with our new home....
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By: Helen
May 13, 2015
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Thank you Jessica for your comments. Sharlotte is very happy to hear that you are happy in your new home. We wish you all the best in the future. ...

“Have been very helpful from start to finish with every ......”

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May 06,2015
Minithumbup
By: 'Mark'
May 06,2015
0 people found
this helpful
Have been very helpful from start to finish with every aspect of our move very very pleased with the service over the phone and face to face thankyou...
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By: helen
May 13, 2015
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Thank you Mark for your comments. Debbie and Sharlotte and the rest of the team try their upmost to offer you the very best customer experience and we are so happy to have achieved this for you. ...

“Very easy process everything went like clockwork due to the ......”

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May 05,2015
Minithumbup
By: 'Vince'
May 05,2015
0 people found
this helpful
Very easy process everything went like clockwork due to the competence and friendliness of the staff. I would recommend maitlands to anyone looking to rent a home. Many thanks...
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By: Helen
Aug 11, 2015
View all comments (1)
Thank you Vince for your comments. Sharlotte and Genna strive to offer to best possible service for everyone who deals with our company. Thanks you also for your recommendations. ...

“Well what can I say?! Absolutely amazing! Having used many ......”

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May 04,2015
Minithumbup
By: 'Gemma'
May 04,2015
0 people found
this helpful
Well what can I say?! Absolutely amazing! Having used many agents over the years that I have been renting, I can honestly say that Maitlands were fantastic. I would begin by saying that the fees were quite expensive but worth every penny. Within just 3 hours ...
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Comment on agent fees
Quite expensive but worth it.
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“I have rented my entire adult life and like many, ......”

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Apr 26,2015
Minithumbup
By: 'Hannah'
Apr 26,2015
0 people found
this helpful
I have rented my entire adult life and like many, I am suspicious of letting agents (their hidden fees, not helping with issues with the property etc.). However, Maitlands were absolutely fantastic in every way. All the staff I dealt with at the Saltash branch ...
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Comment on agent fees
Some local estate agents were charging in excess of ‚£600 for referencing fees (more than a month's rent!) and this didn't include the added extras they were claiming I needed (such as a Guarantor form). Maitlands fees were very reasonable, no hidden fees and they didn't add on extras for me to pay for that weren't needed.
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“I cant fault them they found a first tenant who ......”

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Apr 26,2015
Minithumbup
By: 'Stephen'
Apr 26,2015
0 people found
this helpful
I cant fault them they found a first tenant who was in the flat nearly 2 years when they left found a new tenant almost right away. The first tenants where good as gold. As for the girls at Maitlands not only do they do there ...
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“Natalie is vastly knowledgeable and runs the office really well. ......”

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Apr 23,2015
Minithumbup
Natalie
Claire
By: 'Margaret'
Apr 23,2015
0 people found
this helpful
Natalie is vastly knowledgeable and runs the office really well. She is always on the ball and her team are most professional, being very quick to respond to any client requesting property details or viewings. My main dealings have been with Claire. She is a ...
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Comment on agent fees
I finally bought my house through another agent, but provided this review because I have received such excellent service.
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“The agent has been excellent to work with, providing advice ......”

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Apr 21,2015
Minithumbup
By: 'Steve'
Apr 21,2015
0 people found
this helpful
The agent has been excellent to work with, providing advice and support to us as new first time landlords. They have proved to be reliable and offer a very through service! We are extremely glad we are working with them....
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Comment on agent fees
We appreciated getting a breakdown of how the fee is made up.
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“Very friendly staff with lovely properties. Ensured that myself and ......”

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Apr 20,2015
Minithumbup
By: 'Mchapman'
Apr 20,2015
0 people found
this helpful
Very friendly staff with lovely properties. Ensured that myself and my partner were both informed of details of the tenancy and tenancy agreement. Little organisation when arranging to meet this the landlords on the day after moving into the property....
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“Excellent service levels for letting. Maitlands have consistently generated successful ......”

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Apr 17,2015
Minithumbup
By: 'R'
Apr 17,2015
0 people found
this helpful
Excellent service levels for letting. Maitlands have consistently generated successful outcomes from marketing our property for tenancy. They are very professional and helpful and all minor problems are dealt with competently and promptly. Inspections are rigorous and accurate, highlighting any issues or dropping in decorative ...
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“Just purchased a property through Maitlands, incidentally this was the ......”

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Apr 13,2015
Minithumbup
By: 'Conor'
Apr 13,2015
0 people found
this helpful
Just purchased a property through Maitlands, incidentally this was the first one they showed us, and after viewing quite a few others, we realised they knew what we wanted more than we did, so went back to them with an offer! They pointed us in ...
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“The team at Maitlands, Saltash are really a super bunch ......”

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Apr 13,2015
Minithumbup
Alex
By: 'Lynne'
Apr 13,2015
0 people found
this helpful
The team at Maitlands, Saltash are really a super bunch of staff. They are courteous, responsive and very cheerful when sometimes it is very difficult selling a property with the multiple layers they have to wade through. They keep you informed and communicate really well. ...
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“The 2 girls that dealt with my letting were very professional ......”

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Apr 06,2015
Minithumbup
By: 'Andy'
Apr 06,2015
0 people found
this helpful
The 2 girls that dealt with my letting were very professional and nothing was too much trouble . Gemma kept me well informed when perspective people were viewing my property and offered good advise which I appreciated being a 1st time landlord . I have used other estate ...
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“Everything went very well. Staff at maitlands were perfectly nice ......”

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Apr 02,2015
Minithumbup
By: 'Bartek'
Apr 02,2015
0 people found
this helpful
Everything went very well. Staff at maitlands were perfectly nice and professional. There was no problems with contract. Signing and keys release was fast....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:26 PM 18/09/2018 by allAgents

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