View all comments (1) Thank you so much for taking the time and adding your lovely comments. We really appreciate the fantastic feedback and are delighted that you liked your flowers and moving bag. Selling and buying houses can be stressful for all those involved but when we hear how happy our customers are it makes are job feel even more worthwhile. Good Luck and all the very best for the future, please do not hesitate to contact us if we can assist you further ...

View all comments (1) Fantastic feedback thank you very much! Communication is very much the key to ensuring the process runs as smoothly as possible. We always try our best to uphold the highest standards of professionalism and are absolutely delighted to hear such positive comments regarding the Plympton branch and in particular Lia. All the very best for the future. Kind Regards, Maitlands ...

View all comments (1) Thank you firstly for taking the time to review your recent experience with our Lettings team. We are really pleased that you found us helpful throughout the process. We recognise the importance for our Landlords in us being able to secure new tenants on a property within their timeframes to ensure the rental income so we are delighted we were able to do this on this occasion. Wishing you all the very best and please do not hesitate to contact us in the future if we can assist you further. ...

View all comments (1) Thank you so much Helen for taking your time to add your feedback. We really do take this as praise indeed from a fellow Estate Agent. Claire and the Saltash team are delighted that you were pleased with the service levels you received throughout. We of course wish you all the best for the future and please do not hesitate to contact us further if we can offer any other assistance in the future. Kind Regards ...

View all comments (1) Wow 5 out of 5 stars brilliant feedback too thank you very much. Gemma is delighted with your comments and is pleased that were happy with the service throughout. We always try and make each transaction as stress free as possible and we are glad that this was your experience. Please do not hesitate to contact us if we can assist you further ...

View all comments (1) Fantastic comments thank you very much. Its brilliant to hear that not only were you pleased with our service but that you would look to return back to us in the future always great to hear! Wishing you all the best and we look forward to working with you in the future ...

View all comments (3) Dear Jarek, thank you very much for taking the time to offer your feedback. I am really disappointed to read your comments and I would like the opportunity to discuss this situation with you. As you can see many of our tenants have had a totally different experience. I am glad to read that your maintenance issue was dealt with within the same day. As you are aware we have introduced a new tenant repair reporting system that has proven to be a great success. This has been introduced so all tenant ...

View all comments (1) Fantastic feedback Kristal thank you very much. Maitlands are delighted to receive such a great review regarding your recent experience with our lettings team. We are of course always on hand to help so please do not hesitate to contact us further. All the best for the future ...

View all comments (1) Thank you so much Lee for taking your time to share your feedback. Sue is delighted to hear of your comments and we are pleased that you felt our service was excellent. We are always looking at ways to offer the best possible service and strive hard to hit this every time with every customer. PLease do not hesitate to contact us in the future if we can offer any assistance. Kind Regards ...

View all comments (1) Hi Sara and Darren, thank you so much for taking the time to share your thoughts regarding your recent experience with our Saltash branch. Claire and Robyn are delighted with your feedback and Maitlands are extremely pleased to hear such positive comments regarding all aspects of our service. Buying or Selling a property can be a daunting task, in particular as first time buyers so we always try our best to hold our customers hand throughout the process trying to alleviate as much of the stres ...

View all comments (1) Firstly, let me thank you for taking the time to add a review regarding your recent experience. As a company who prides themselves on offering the best customer service experience possible it is extremely valuable when we receive feedback highlighting areas which we can look to improve upon. We are of course delighted that you would continue to recommend and return to use our services and can assure you we are always accessing and aiming to work hard to ensure we are offering the best possible ...

View all comments (1) Thank you for your feedback, it made me laugh and smile. We are of course delighted to hear that you were pleased with the service you received from both David and Claire, its always fabulous to know that you were kept fully updated throughout the process and were happy overall. Good Luck with keeping the flowers a secret!!! Please do not hesitate to contact us again in the future if we can offer any further assistance ...

View all comments (1) Hi Gordon, What lovely positive comments for our lettings branch. Its remarkable how many people have been or are in the same situation as you were ie you had used letting agents previously and had had a bad experience and therefore refrain from using letting agents full stop. We are delighted to hear that we have impressed you with our service levels and hope that you would consider us and perhaps recommend us to other landlords in the future. Warm Regards ...

View all comments (1) Thank you so much for taking the time to add your feedback regarding your recent experience with us as a landlord. We always try to offer the same level of service to all landlords whether new or existing and we are pleased that you have been happy with our service. Please do not hesitate to contact us in the future if we can offer any further assistance ...

View all comments (1) Thank you for taking the time to share your feedback with us regarding the service you received. We are pleased that on this occasion you were happy with the service levels provided and of course are here to help in the future if required ...

View all comments (1) Hi Chris. What fabulous feedback for Maitlands. We definitely pride ourselves on working hard once a sale has been agreed. Often this can be the difference between a sale proceeding as smoothly and as swiftly as possible and can be where the hard work begins ensuring a chain ties together with everyone working towards the same goal. We are sorry to hear that you did not receive the same service from your selling agent but of course are pleased we were able to assist you. Please do not hesitat ...

View all comments (1) Thank you for taking the time to add your feedback, we are pleased to hear that you were satisfied with the contact and communication levels you received from our lettings team. Please do not hesitate to contact us if we can be of any assistance in the near future ...

View all comments (1) Thank you so much for taking the time to comment on your recent experience with our Lettings office. It is always great to hear positive feedback and to know that when any problems arise we resolve them in a manner that you were happy with. Gemma is delighted with your feedback, its always great when individual team members get recognised for their hard work and dedication ...

View all comments (1) Thank you so much for taking the time to offer some feedback and comments on how you found the service levels. We try our best to recognise that sometimes when buying or selling a property it can be complicated especially if there is a complicated chain. We are so pleased to hear that in this instance we have excelled in the service we have provided and appreciate you recognising that Genna and the other staff went above and beyond the call of duty. We always pride ourselves on being prepared ...

View all comments (1) Fantastic feedback thank you, we really do appreciate you taking the time to comment on your recent experience. We are glad you liked the welcome gift and wish you every success and happiness in the future. Please don't hesitate to contact us in the future if we can be of assistance. ...

View all comments (1) Thank you very much for spending the time to share your thoughts and feedback regarding your recent dealings with the Fine & Country Lettings team. We are delighted that from the very first instance you were pleased with the service levels we delivered and hope that in the future you will return to us for any further assistance. It is always greatly appreciated when we get to hear such fantastic reviews from any of our valued Landlords. Kind Regards, Maitlands ...

View all comments (1) Thank you for your feedback regarding our lettings branch. Sue is delighted that you found her helpful and friendly throughout and its always the best possible feedback when people say they would use us in the future. All the best for the future ...

View all comments (1) Thank you very much for your feedback, its fabulous for us to hear such great comments from one of our valued landlords. We are always striving to offer the best possible service and recognise that out customers need to feel in safe hands when allowing us to handle the marketing of their properties. Please do not hesitate to contact us in the future if we can assist you with anything further ...

View all comments (1) Wow, what amazing feedback! Its always great to get such fantastic comments from one of our clients, in particular We always value when our customers have experienced using other agents and then come to us and recognise that our service levels and work ethos is above and beyond our competitors. It is so easy for people to presume that agents are all the same and do the same job when in reality we pride ourselves on being different and excelling on every occasion. Please do not hesitate to con ...

View all comments (1) Thank you very much for your lovely comments, We are never going to be the cheapest agent but we are certainly pleased when our customers are pleased with our service and feel that we are value for money. We always strive to work hard and efficiently and offer the best possible service on all occasions so we are delighted we have concluded your house sale successfully. Please don't hesitate to contact us if we can offer any assistance in the future ...

View all comments (1) Wow, what fantastic feedback. Its always fabulous to hear positive reviews and your experience is a perfect example of how as a company we always try to strive to go above and beyond in trying to assist our customers throughout every process. Charlie is a valued member of our team who prides herself on always going the extra mile so we really appreciate you taking the time to recognise her hard work and dedication. Wishing you all the best in the future! ...

View all comments (1) Thank you so much for your comments. We are delighted to hear of your experience with our Ivybridge office and in particular David. We really believe that communication is key and are delighted to hear that David helped make your moving experience as stress free as possible. Wishing you all the very best for the future and please do not hesitate to contact me if we can assist any further in the future ...

View all comments (1) Thank you very much Alix and Ian for sharing your feedback regarding your recent experience with lettings as a tenant. We really do value our tenants feedback and its fantastic to hear that you were satisfied with our service levels. We always try our best to excel when it comes to customer care and we are delighted that in your experience that this was the case. Kind Regards. Please do not hesitate to contact us in the future if we can offer any further assistance. ...

View all comments (1) Thank you very much, definitely appreciate our landlords taking the time to share some feedback on how they found our service and we are of course delighted to hear that you would consider using ourselves again. Please do not hesitate to contact us in the future if you require any assistance. Wishing you all the best! ...

View all comments (1) Hi Simon, Thank you so much for your honest feedback. We are course disappointed that you felt we weren't proactive in the initial stages as as an agent we very much would like to consider ourselves a proactive company. We are of course delighted to hear that this situation was rectified and that you were pleased with how we proceeded going forward. Wishing you all the best for the future, please do not hesitate to contact us in the future if we can be of any assistance. ...