Since my first contact with the agency it has been a very friendly attentive staff helping me throughout. From an easy search for what I was looking for to the move in process was all smooth and trouble free. So far no issues in the ... read full review
Had a good time at my cosy flat and made some great friends with my flatmates, I would recommend the team as they are genuinely caring and responsive.... read full review
Happy with my experience Had no complaints, good service and good property. Enjoyed with 3 others sharing a house.
Clean and refurbished property... read full review
Terrible service!! A lot of bugs. We have paid for the whole year , after one week we moved , returned the key and we didn’t get any money back!!!... read full review
overall was good experience.
Had some issues at the property, (which is not uncommon in London) They were fixed swiftly after I reported it.... read full review
These guys are literal criminals preying on vulnerable people who have moved to London. If they have closed watch out for their previous owners opening more property businesses. I only got out of my contract by sending them all their illegal activities I found from ... read full review
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Hey Daniel
I'm writing to you in regards to your issues with 'Silverrooms', or 'London Corporate Apartments'. Could you please send me a message on 07894545719 to discuss as I am trying organise action against them.
Cheers ...
“Very happy with the agency. I recommend to ev......”
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5 Star Review
Jan 12,2020
By:
'Cristina'
Jan 12,2020
Branch: London, 101 Greenfield Rd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Honest and personal customer care, they are a cut above the rest. After vacated I received my deposit fast within a week!
Highly rated... read full review
Stayed 12 months with LCA.
Nice clean rooms and staff were genuine friendly,
Any issues were fixed fast by the maintenance team. No complaints... read full review
I had stayed in a room in Liverpool Street for just over a year. Had a nice experience, property was full furnished and good condition.
The agent was polite and kind.... read full review
Last year I moved to London and it was my first time ever renting a room. I met at the my agent at their office and he was amazing!
He helped me constantly throughout the process, everything was smooth. The room is perfect and my ... read full review
Only had positive experience, they had been transparent and upfront throughout.
Had small normal issues as in any shared accommodation but had been dealt with efficiently.
New management took over the property I live in this year and they are also very efficient and give ... read full review
These crooks delayed everything and made me sign the contract 7th of AUG! (While I was at work, around 5pm, and they were closing at 6pm). I didn't even have time to read the contract because I was at work and they were due to ... read full review
Has been renamed the Silver Rooms agency because LCA had too many bad reviews. Worst agency I have ever dealt with! Lied while renting the room to me and added certain clauses in the contract which make you cancelling your tenancy almost impossible. DO NOT ... read full review
So i have rent a room with them starting last year, Which before i have fill in the booking form the agent said that the contract will be a one year contract on a 6 month break clause and i ask i will be available to ... read full review
This company has been expelled from both the Property Redress Scheme and the Property Ombudsman for refusing to pay back deposits.
They will give you the keys to any random, run down, unpainted flat with a broken bed that they want, even if you sign ... read full review
Comment on agent fees
Extortionately high, considering that they didn't even give me the flat I signed up for.
ABSOLUTELY THE WORST COMPANY IN LONDON!!!!!!!! If you're reading this and considering renting with LCA, DON'T!!!!!!!!! You're going to be lied to, ripped off, stressed out, pissed off and you will never get your bond money back!!! My wife and I made the mistake of ... read full review
Don't book with this agency, they don't care about home issues, no keys for the room, if you book a double room they give you just one pair of keys! They ask you to pay for a cleaner who doesn't clean properly, no deposit back, ... read full review
Please i urge you
Under no circumstance must you ever have any dealing with this company.
They give you fake contracts which are not legal. They dont protect your deposit and worse still they threaten to take money out of your deposit. There are rats ... read full review
Stay far far away from this company. Firstly of all, they will hit you with hundreds of pounds of fees that they never discuss with you.
Then they will refuse to give you back your deposit by constantly claiming that the manager is not in ... read full review
A horrible agency! They don't care about any issues you have while you letting the property but when you want to leave everything becomes a problem: they don't give your deposit back, they charge fees that weren't in your contract, etc... they don't care about ... read full review
Any problem that you have about your accommodation, they will try to help you to fix it as soon as possible. Quick and nice service, and polite agents. Very professional.... read full review
Avoid this agency at all costs. The agency is aweful, they operte from a warehouse. the agent is a money hungry lier and a cheat. He promises everything than tries to twist your word and ripp off as mich money as he can. He has ... read full review
Comment on agent fees
They always come up with an additional fee everytime.
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Its been a month and more and they still not giving me my deposit back, i reminded them like 4 times, telling me that they going to remind the manager ...
“Awful Experience!They try to wedge in fees left, right, ......”
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1 Star Review
Mar 09,2018
By:
'Unfortunate'
Mar 09,2018
Branch: London, 99A Cricklewood Broadway
Services: Lettings (as a Tenant)
Rent PCM: £1100 Would you recommend?: No
Postcode: E33
Awful Experience!
They try to wedge in fees left, right, and centre in their ridiculous contracts. The money doesn't even provide good service as replies to urgent emails take days and responses are rude and poorly written.
They only care about taking your money and ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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