Kinleigh Folkard & Hayward
based on 53 ratings. This website contains 52 user reviews of Kinleigh Folkard & Hayward.
Agent Information
Kinleigh Folkard & Hayward
Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London, and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise.
Offices / Branches
- Bromley - 76 High Street West Wickham, Greater London
- Bromley - 50 High Street Beckenham, Greater London
- Bromley - 4 Station Buildings Hayes, Hayes,
- Bromley - 161 High Street Orpington, Greater London
- Bromley - 55 Chislehurst Road Chislehurst, Greater London
- Bromley - 1 High Street, Greater London
- Kingston Upon Thames - 55-59 Fife Road, Kingston upon Thames,
- London - 1 Putney Hill Putney, Wandsworth,
- London - 48 Peckham Rye, Greater London
- London - 206 Muswell Hill Broadway, Haringey,
- London - 36 North Audley Street Mayfair, Mayfair,
- London - 235-237 Baker Street Marylebone, Marylebone,
- London - 1 Burnt Ash Lane Lee, Lewisham,
- London - 83 Chase Side Southgate, Enfield,
- London - 251-251b Wimbledon Park Road Southfields, Wandsworth,
- London - 41-47 Barrow Hill Road St John's Wood, Westminster,
- London - 1 Leigham Court Road Streatham, Lambeth,
- London - Surrey Quays Shopping Centre Surrey Quays, Southwark,
- London - 58-60 Tooting High Street Tooting, Wandsworth,
- London - 113 Rosendale Road West Dulwich, West Dulwich,
- London - 199a West End Lane West Hampstead, Brent,
- London - 81-83 Lower Richmond Road West Putney, Wandsworth,
- London - 49 Wimbledon Hill Road Wimbledon, Wimbledon,
- London - 36 North Audley Street Mayfair, Mayfair,
- London - 251 Brompton Road Knightsbridge, Greater London
- London - 292-294 Kennington Road Kennington, Lambeth,
- London - 44 Abbeville Road Clapham, Lambeth,
- London - 64 Turnham Green Terrace Chiswick, Chiswick,
- London - 355 Brockley Road Brockley, Lewisham,
- London - 25-27 Montpelier Vale Blackheath, Greenwich,
- London - 38 England's Lane Belsize Park, Camden,
- London - 23 Leinster Terrace Bayswater, Westminster,
- London - 108 Northcote Road Battersea, Wandsworth,
- London - 242 Battersea Bridge Road Battersea, Wandsworth,
- London - 36-37 Topsfield Parade Crouch End, Haringey,
- London - 39 Dulwich Village, Lambeth,
- London - 298 Upper Street, Islington,
- London - 58 Highgate High Street, Haringey,
- London - 10 Market Place Hampstead Garden Suburb, Hampstead Garden Suburb,
- London - 180 King Street Hammersmith, Hammersmith,
- London - 29 Effie Road Fulham, Hammersmith and Fulham,
- London - 7a Dartmouth Road Forest Hill, Lewisham,
- London - 517-519 Garratt Lane Earlsfield, Wandsworth,
- London - 7 Central Buildings, Ealing,
- London - 124 Balham High Road Balham, Wandsworth,
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Customer Reviews (Page 1 of 2)
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3
people found
this helpful.
by 'Tezzafish' 27/1/2012
- Branch:
- 251-251b Wimbledon Park Road Southfields
- Services:
- Lettings (as a Tenant)
- Staff Member
- Elsbeth Mauleverer
- Staff Member
- Anna Fitzsimons
- Experience:
- Would you use the agent again? No
We've been renting the property for over 4 years now and until September last year we've never had the need to contact the agents about repairs. However, in September last year I emailed them with a list of things, large and small, that needed repairing. The major things were a large leak in the bay window, washing machine not draining, and tiles under the shower coming away from the wall.
It took them four weeks to send someone round to look at the faults. I waited a week after the visit and no news from them. Only two of the minor issues had been fixed (though in fixing a cistern... (read more)
Was this review helpful? Yes
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4
people found
this helpful.
by 'DW' 27/1/2012
- Branch:
- 29 Effie Road Fulham
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Rude, aggressive and unfriendly. I would never want to encounter anybody from the office again. These people reminded me of why is terrible about estate agents and I strongly recommend people stay away
Was this review helpful? Yes
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2
people found
this helpful.
by 'Disgruntled tenant' 26/1/2012
- Branch:
- 517-519 Garratt Lane Earlsfield
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We had numerous issues with the property we rented (boiler, shower, fixtures & fittings). When problems were reported KFH were rude on the phone and displayed a complete lack of urgency in fixing any problems! Never rent property through KFH!!!
Was this review helpful? Yes
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3
people found
this helpful.
by 'First Time Buyer' 23/1/2012
- Branch:
- 50 High Street Beckenham
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
In response to the comments of the disgruntled seller: the reason why your property had very fiew viewings is because the agents in this branch are very reluctant to show the properties to the potential buyers. It was with shock and disbelief that we found out they were actually lying to us when they said the places we wanted to see were sold already. We are first time buyers and are new to all of this, and despite having heard stories about estate agents, we were not prepared to be treated this way. I find dealing with this particular branch one of the most distressing experiences.
Was this review helpful? Yes
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3
people found
this helpful.
by 'Alla' 30/11/2011
- Branch:
- 50 High Street Beckenham
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
TO AVOIDE!!! NEVER USE Kinleigh Folkard & Hayward!!! You will waste your time and money!
I and my husband tried to move in an apartment in Beckenham…Tried…
2 weeks before the move we paid the deposit, signed a contract and agreed on a moving date. On their side the agency and Landlord signed the contract and confirmed the date.
One week before our moving I called the agency 2 times to confirm the date and time we were going to pick up keys and to move into a flat.
Than they urge us to pay the full deposit and the first rental month.
We rented a van and with all our belongings... (read more)Was this review helpful? Yes
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2
people found
this helpful.
by 'DP' 8/11/2011
- Branch:
- 180 King Street Hammersmith
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We currently rent a flat with KFH. I have not been impressed with the way they handled the contract negotiation or how they are currently managing our account. The worst thing is that as soon as you have signed the local branch do not want to know and every problem is referred to head office call centres. This is quite frustrating as it is a really inpersonal way to do business when there is a branch right round the corner from our house!
- We initially asked for a 12 month contract witha 6 month break clause - and was told they did not do 6 month break clauses so we were better to take a... (read more)
Was this review helpful? Yes
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4
people found
this helpful.
by 'The Bush' 3/11/2011
- Branch:
- 1 Burnt Ash Lane Lee
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
I am currently in the process of trying to buy a property through this agent. I am a cash purchaser with funds in savings. I am amazed thus far by the unprofessional, thuggish and dishonest nature I have encountered thus far.
Do KFH staff receive any training at all? Do they even know what a code of conduct or good practice actually is?
Unfortunately as they are the agent of choice by the vendor I am stuck dealing with them. But I will be very vocal every step of the way. Good and bad, who knows, things could get better.Was this review helpful? Yes
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1
person found
this helpful.
by 'disgruntledtenant' 13/10/2011
- Branch:
- 58-60 Tooting High Street Tooting
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I found the service at KFH absolutely terrible. The property that we moved into turned out to be a nightmare and when we contacted KFH they would ignore our emails and calls. We could ring the office 10 times a day and every time the agent was always on the phone/out of the office/busy and they wouldn't call back. It added so much unnecessary stress to our lives. They additionally never once gave us the required 24hrs warning for a property viewing and would often contact us 30 minutes before a viewing, even on Saturday mornings. Getting the deposit returned was a horrific experience and ultimately I implore you never to go with KFH.
Was this review helpful? Yes
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1
person found
this helpful.
by 'NiceTenant' 5/9/2011
- Branch:
- Surrey Quays Shopping Centre Surrey Quays
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I am the tenant and we are moving soon. KFH has been sending an incompetent lettings agent who didn't give me 24 hours notice before he came by with new prospective tenants. He then argued with me that he tried to call several times (which I found out later he didn't have the correct number but everyone else did) and argued with me in front of the prospective tenant about this. He then the next time had another viewing so he made it for 11:30am and came at 11am, then spent 1/2 hour in our master's bedroom with new prospective tenants talking while we sat in our living room watching tv. I spoke to the Manager Sarah Mitchell, she then proceeded to tell me that she "hoped my relationship would improve with this lettings agent" when she didn't solve the problem as to informing him that he needs to attend viewings ON TIME. 3rd time, he had one of his colleagues book the appointment at 5:30, he then showed up at 4:30. Totally stupid and incompetent, rude, and doesn't seem to think they have any problem running THEIR CIRCUS OF ANIMALS!
Was this review helpful? Yes
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2
people found
this helpful.
by 'Dave' 26/8/2011
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
I wish we had read this site before choosing KFH as our agents. Clueless and incompetent. Even the smallest task proved too difficult for them (eg changing inaccurate details regarding our property on their website). They put in the bare minimum effort into the advert and then sit back and wait for the property to sell itself. They will give you the patter about their high tech approach to sales, internet hit rates, feedback etc: don't believe a word of it. They never return phone calls, never update you on progress and don't even take the hint when you go into the office to make a fuss. Avoid like the plague.
Was this review helpful? Yes
. When problems were reported KFH were rude on the phone and displayed a complete lack of urgency in fixing any problems! Never rent property through KFH!!!/&display=popup&link=http://www.allagents.co.uk/review/18095/&redirect_uri=http://www.allagents.co.uk/review/18095/ "Share on your Facebook Wall"){kind=logo}
 fault), Landlord – “it is agency’s mistake and I don’t have your money”…
After that there was a period of one month calling to the agency and landlord trying to find out what had happened, but nobody wanted to take the responsibility for that.
In parallel we had to find a place to stay, to keep our belongings and find a new apartment (obviously with another agency).
I sent a Breach of Contract and asked for our money back plus the expenses we had within the week of waiting for the information from them, which is 300GBP for the rented van. But KFH did not agree and after two weeks of struggling at the very last date they paid our deposit back… but not our expenses.
My advice: BE AWARE, NEVER USE Kinleigh Folkard & Hayward!!!/&display=popup&link=http://www.allagents.co.uk/review/15787/&redirect_uri=http://www.allagents.co.uk/review/15787/ "Share on your Facebook Wall"){kind=logo}
. This was not explained to me - and when I queried it was given a hard sell telling me that on average customers without this clause pay 10-15% more each year so a 5% uplift was a good deal. After a number of phone calls we were dropped to the 12 month contract originally requested.
- Back in August due to an admin error from my bank KFH cancelled my direct debit. The bank reversed the error and re-established the direct debit details. KFH were unable to - so I provided them with the details. Now 3 months on they still haven't fixed this and our rent has been late 3 months in a row. This is really frustrating as it makes us look like bad tenants - despite regularly chasing KFH to collect payment./&display=popup&link=http://www.allagents.co.uk/review/15038/&redirect_uri=http://www.allagents.co.uk/review/15038/ "Share on your Facebook Wall"){kind=logo}
 and argued with me in front of the prospective tenant about this. He then the next time had another viewing so he made it for 11:30am and came at 11am, then spent 1/2 hour in our master's bedroom with new prospective tenants talking while we sat in our living room watching tv. I spoke to the Manager Sarah Mitchell, she then proceeded to tell me that she "hoped my relationship would improve with this lettings agent" when she didn't solve the problem as to informing him that he needs to attend viewings ON TIME. 3rd time, he had one of his colleagues book the appointment at 5:30, he then showed up at 4:30. Totally stupid and incompetent, rude, and doesn't seem to think they have any problem running THEIR CIRCUS OF ANIMALS!/&display=popup&link=http://www.allagents.co.uk/review/12537/&redirect_uri=http://www.allagents.co.uk/review/12537/ "Share on your Facebook Wall"){kind=logo}
. They put in the bare minimum effort into the advert and then sit back and wait for the property to sell itself. They will give you the patter about their high tech approach to sales, internet hit rates, feedback etc: don't believe a word of it. They never return phone calls, never update you on progress and don't even take the hint when you go into the office to make a fuss. Avoid like the plague./&display=popup&link=http://www.allagents.co.uk/review/12327/&redirect_uri=http://www.allagents.co.uk/review/12327/ "Share on your Facebook Wall"){kind=logo}
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by 'ex KFH tenant' 21/7/2011
- Branch:
- 81-83 Lower Richmond Road West Putney
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
The whole experience has left me bitter and twisted and I would advise everyone to AVOID.
- Finding and leasing the property KFH, we took a 'furnished' flat. Following a 9 hour drive down from Scotland with what we thought we need to set up house in Putney, we moved in to find 'furnished' only included a sofa and 2 beds. No tables, no chairs, no crockery etc... I have rented un-furnished flats with more! If KFH has been honest we could have brought more down from Scotland with us. Instead we had to spend 100's of pounds kitting out the flat! The response we got when questioning their... (read more)
Was this review helpful? Yes
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by 'ferret' 28/6/2011
- Branch:
- 39 Dulwich Village
- Services:
- Surveys
- Experience:
- Would you use the agent again? Yes
I simply cannot understand all the negative reviews. I bought a house through the Dulwich branch and the two representatives I dealt with were courteous, helpful and efficient. After a couple of viewings of houses that I had found on the web, they suggested some more which i hadn\'t noticed, and I ended up buying one of them, with which I am very happy. Subsequently they have been very helpful with recommendations for builders to undertake some refurbishment work.
All in all, a first rate experience.
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by 'DontuseKFH' 3/5/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Having rented a managed property with KFH for a year, they proved to be unreliable and inconsistent throughout. They attempted to over charge us twice and almost every employee I spoke to has proven to be unhelpful and rude.
We recently moved out of the property and although they were quick enough to take our initial deposit, I've had to fight and remind them to send us the check out report let alone the deposit (at this present time, it's been over a month). Not only did they also make the accidental mistake of charging us an extra day, when we actually checked out a day before we were supposed to buuuuut they also informed us today (after much chasing) they "FORGOT" to carry out the check out report and would therefore get back to us when they had finished comparing our initial check in report with the one conducted for the new tenants.
I would not recommend them to anyone, as I don't hate anyone enough to be that cruel. I appreciate estate agents can be bad but Kinleigh Folward & Hayward is a joke.
Was this review helpful? Yes
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2
people found
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by 'bl' 12/4/2011
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
When deciding to sell our flat, for some reasons we were foolishly persuaded by their 'sales pitch' as to why we should use them as our agents! It was a catalogue of errors on their behalf from start to finish. Once we signed on the dotted line to give them sole agency, for a thankfully reduced sentence of 6 weeks (rather than the 12 they have in the initial contract) - we saw nothing of their sales skills again! In the 6 weeks they have never returned a single phone call - leaving you to do all the work. On the few viewings that they managed to arrange, we actually did a portion of them as... (read more)
Was this review helpful? Yes
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2
people found
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by 'disgruntled' 3/4/2011
- Branch:
- 50 High Street Beckenham
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Had property on the market with them for months. Very few veiwings, even less feedback and the staff seemed to change every week.
Was this review helpful? Yes
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1
person found
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by 'mish' 30/3/2011
- Branch:
- 1 Burnt Ash Lane Lee
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
They did not actually manage to sell my property in the end but the time I was with them as a seller they misinformed me continually about lost documents and perspective buyers and offers. Got to be the worst estate agent I have ever encountered. Do not touch them with a barge pole!
Was this review helpful? Yes
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by 'Mrs Mills' 25/3/2011
- Branch:
- 124 Balham High Road Balham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Outrageous bunch! Shocking service, all their care about is money money money, paying for a fully managed service and they can't even arrange a gas safety for me! Quite keen to get their statement out, before my tenant moved in though! Next time round, I'm going to use an independent!
Was this review helpful? Yes
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1
person found
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by 'Colinbert' 15/2/2011
- Branch:
- 36-37 Topsfield Parade Crouch End
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
I am appalled at how bad the service of this Branch is. I am looking to buy a property and the estate agent couldn't of been less interested if he tried. He was late meeting me on 3 occasions with no apology and is rude and ignorant. It has put my off buying a house, and certainly this estate agent!
Was this review helpful? Yes
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by 'Vishal' 15/2/2011
- Branch:
- Surrey Quays Shopping Centre Surrey Quays
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Renting through Surrey Quays, so far from referencing and such been okay. Were initially told managed by landlord but contract has rent going to KGH, will update if we were lied to about that (and then further update on any issues we come across falling from that)
Was this review helpful? Yes
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by 'steph' 14/2/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Absolutely awful service. Forgot to get my partner's references before we moved in. When we moved in the flat was full of the landlord's furniture despite having been advertised as unfurnished, which meant we couldn't move ours in until they had removed it. This took days. Reported various problems with the flat which they took months to resolve. Some, such as not being able to programme the heating, are still unresolved and we have been here for five months. KFH seem to value landlords and have absolutely no interest in tenants. They are rude, incompetent, disorganised and ignore most phonecalls/emails. I would strongly advise against using KFH.
Was this review helpful? Yes
. Not only did they also make the accidental mistake of charging us an extra day, when we actually checked out a day before we were supposed to buuuuut they also informed us today (after much chasing) they "Share on your Facebook Wall"){kind=logo}
 - we saw nothing of their sales skills again! In the 6 weeks they have never returned a single phone call - leaving you to do all the work. On the few viewings that they managed to arrange, we actually did a portion of them as they 'weren't available'. When questioned about feed back from viewings, they had no idea about the people who had even been inside our property, and as if they were deliberately trying to annoy us, they then lost our keys!! The level of customer service is appalling to be kind.
My strong advice to anyone considering using this branch in Blackheath, is to avoid them if you want any level of decent customer service or estate agents that you can put a small amount of faith in to act in your best interests as the vendor! My advice- go somewhere else, and give some one who works hard and is good at their job a chance to get some commission for actually doing their job properly!/&display=popup&link=http://www.allagents.co.uk/review/9574/&redirect_uri=http://www.allagents.co.uk/review/9574/ "Share on your Facebook Wall"){kind=logo}
/&display=popup&link=http://www.allagents.co.uk/review/8574/&redirect_uri=http://www.allagents.co.uk/review/8574/ "Share on your Facebook Wall"){kind=logo}
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by 'Mr M' 31/1/2011
- Branch:
- 41-47 Barrow Hill Road St John's Wood
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
They quickly asked me for a 1 week deposit to hold the flat.
Did not fix the freezer, which was one condition of my offer.
Still fighting to get my deposit back
I don't recommend these guys to anyone.
Was this review helpful? Yes
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by 'claire' 25/1/2011
- Branch:
- 58-60 Tooting High Street Tooting
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Very poor communicating. They even lost our keys after some building work. Do not trust them at all and would never rent any property through them again. When they managed the property the situation was completely hopeless. Useless workmen + very very rude on the phone.
Was this review helpful? Yes
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by 'natuchi' 17/1/2011
- Branch:
- 180 King Street Hammersmith
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
User 'natuchi' rated Kinleigh Folkard & Hayward but did not write a review. -
by 'Landlord2011' 7/1/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
As a landlord, I used KFH to manage the letting of my property whilst I was abroad.
I would say that, overall, it would have been far simpler for me to have managed the property myself, albeit from overseas. Virtually every dealing with the agents added complication, as they neither understood the property nor acted with any urgency. As individuals, I found most that I dealt with to be fairly unresponsive... and more often than not e-mails to them received an out-of-office response.
Having spoken directly with my tenants a number of times, it seems that they felt the same way.
Overall, I strongly resent paying KFH any management fee for the troubles they caused me and in fact I have been left out of pocket due to their mis-management of household repairs that were carried out under their management.
I strongly advise any prospective landlords to avoid KFH.
Was this review helpful? Yes
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by 'Steve' 11/12/2010
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
I do not know how this company manages to survive in Putney. For hose who do not know, the high Street is dominated with estate agents and I would have expected that agents as bad as this would not survive.
The agents did not listen to what I had to say and constantly mucked me about. I doubt they would ever have found me a property as they were a bunch of jokers but to be honest I am glad they didn't.
Was this review helpful? Yes
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by 'cohen' 4/11/2010
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
I have used KFH before, and really do think a lot of these people (especially the tenants) are just twisted, bitter individuals who like to moan because they can't afford to buy a property.
Was this review helpful? Yes
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by 'Notmovingtomorrow' 26/10/2010
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Terrible experience. After getting us to view a property the same time as someone else- we agreed on the spot that we wanted it. Our offer was passed on the same day which was great- and then a moving date was set for 2 weeks time. We heard next to nothing in the 1st week, and then only recieved paperwork a week before the move. Then that was recieved, everything was given the green light- until the DAY before the set move- when suddenely there where all sorts of un-resoved issues that had never been mentioned. And now the place has fallen through and they want to keep
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by 'jsaul' 26/10/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
The worst renting experience of my life. KFH Earlsfield branch have repeatedly let us down on many occasions now. There is a complete lack of customer care and service towards their tennants. They couldn't care less!! Lack of communication between all members of staff. Appalling attitudes, I was told something in contract 'didn't mean anything' and after many mistakes made by them (IE: constanttly letting themselves in to our home without permission on a number of occasions!!) nobody has apologised to us. They seem to love passing the buck and not taking the blame for their own lack of moral work ethic. I cannot wait til this renting experience is over.
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by 'Scotchio' 28/9/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
Being the newest Estate agent in the area I was expecting a hungry and enthusiastic staff desperate for a slice of the local business. How wrong I was.
There was a total lack of communication from the branch, sometimes 6 weeks between phone calls from them. Utterly lazy and reactive staff who were defensive when picked up on flaws to their service.
We were locked into a 12 week contract where we got 6 viewings and feedback on only 2 of those viewings. Eventually I walked in and talked through my grievances and they agreed immediately that they were at fault and I could break my contract with them 3 weeks early.
I have moved my property to Streets Ahead in Crystal Palace who have far more local knowledge and a proactive attitude to selling property.
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by 'unimpressed' 23/9/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
Really can't think of anything they did well. Never gave notice of doing viewings. Sent round agents who knew nothing about the place - clearly hadn't even read the spec. Lied about who my prospective buyer was (turned out to be an investor...). Went behind my back to another agent in the chain to make them reduce a price when I had expressly told them not to do this. Don't provide individual contact details for anyone in the office - you can only contact their central email address. They never replied to any of my specific requests without me having to chase. (I'm talking about responding... (read more)
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 are just twisted, bitter individuals who like to moan because they can't afford to buy a property./&display=popup&link=http://www.allagents.co.uk/review/7245/&redirect_uri=http://www.allagents.co.uk/review/7245/ "Share on your Facebook Wall"){kind=logo}
 nobody has apologised to us. They seem to love passing the buck and not taking the blame for their own lack of moral work ethic. I cannot wait til this renting experience is over./&display=popup&link=http://www.allagents.co.uk/review/7112/&redirect_uri=http://www.allagents.co.uk/review/7112/ "Share on your Facebook Wall"){kind=logo}
. Went behind my back to another agent in the chain to make them reduce a price when I had expressly told them not to do this. Don't provide individual contact details for anyone in the office - you can only contact their central email address. They never replied to any of my specific requests without me having to chase. (I'm talking about responding within 24 hours - not unreasonable.)
They apparently tie up the whole sales team in meetings for the whole of Monday morning and the first hour of every day - surely peak times for people trying to make offers, especially after the weekend?
When I made an offer on another place on a Saturday morning, that agent contacted KFH to verify that I was selling my place etc. They didn't reply to Monday morning. Thankfully no other offers came in during that time or I may well have lost out due to them.
Asking price they 'achieved' was /&display=popup&link=http://www.allagents.co.uk/review/6656/&redirect_uri=http://www.allagents.co.uk/review/6656/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Kinleigh Folkard & Hayward
Select a branch to go to view details of that specific branch
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Bromley - 76 High Street
West Wickham, Greater London, BR4 0NH
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Bromley - 50 High Street
Beckenham, Greater London, BR3 1AY
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Bromley - 4 Station Buildings
Hayes, Hayes, BR2 7EW
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Bromley - 161 High Street
Orpington, Greater London, BR6 0LW
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Bromley - 55 Chislehurst Road
Chislehurst, Greater London, BR7 5NP
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Bromley - 1 High Street, Greater London, BR1 1LF
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Kingston Upon Thames - 55-59 Fife Road, Kingston upon Thames, KT1 1SF
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London - 1 Putney Hill
Putney, Wandsworth, SW15 6BA
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London - 48 Peckham Rye, Greater London, SE15 4JR
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London - 206 Muswell Hill Broadway, Haringey, N10 3SE
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London - 36 North Audley Street
Mayfair, Mayfair, W1K 6ZJ
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London - 235-237 Baker Street
Marylebone, Marylebone, NW1 6XE
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London - 1 Burnt Ash Lane
Lee, Lewisham, SE12 0AA
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London - 83 Chase Side
Southgate, Enfield, N14 5BU
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London - 251-251b Wimbledon Park Road
Southfields, Wandsworth, SW19 6NW
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London - 41-47 Barrow Hill Road
St John's Wood, Westminster, NW8 7AH
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London - 1 Leigham Court Road
Streatham, Lambeth, SW16 2ND
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London - Surrey Quays Shopping Centre
Surrey Quays, Southwark, SE16 7LR
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London - 58-60 Tooting High Street
Tooting, Wandsworth, SW17 0RN
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London - 113 Rosendale Road
West Dulwich, West Dulwich, SE21 8EZ
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London - 199a West End Lane
West Hampstead, Brent, NW6 2LJ
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London - 81-83 Lower Richmond Road
West Putney, Wandsworth, SW15 1EU
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London - 49 Wimbledon Hill Road
Wimbledon, Wimbledon, SW19 7QW
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London - 36 North Audley Street
Mayfair, Mayfair, W1K 6ZJ
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London - 251 Brompton Road
Knightsbridge, Greater London, SW3 2EP
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London - 292-294 Kennington Road
Kennington, Lambeth, SE11 4LD
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London - 44 Abbeville Road
Clapham, Lambeth, SW4 9NF
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London - 64 Turnham Green Terrace
Chiswick, Chiswick, W4 1QN
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London - 355 Brockley Road
Brockley, Lewisham, SE4 2AG
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London - 25-27 Montpelier Vale
Blackheath, Greenwich, SE3 0TJ
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London - 38 England's Lane
Belsize Park, Camden, NW3 4UE
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London - 23 Leinster Terrace
Bayswater, Westminster, W2 3ET
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London - 108 Northcote Road
Battersea, Wandsworth, SW11 6QP
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London - 242 Battersea Bridge Road
Battersea, Wandsworth, SW11 3AA
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London - 36-37 Topsfield Parade
Crouch End, Haringey, N8 8PT
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London - 39 Dulwich Village, Lambeth, SE21 7BN
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London - 298 Upper Street, Islington, N1 2TU
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London - 58 Highgate High Street, Haringey, N6 5HX
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London - 10 Market Place
Hampstead Garden Suburb, Hampstead Garden Suburb, NW11 6JG
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London - 180 King Street
Hammersmith, Hammersmith, W6 0RA
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London - 29 Effie Road
Fulham, Hammersmith and Fulham, SW6 1EN
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London - 7a Dartmouth Road
Forest Hill, Lewisham, SE23 3HN
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London - 517-519 Garratt Lane
Earlsfield, Wandsworth, SW18 4SW
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London - 7 Central Buildings, Ealing, W5 2NT
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London - 124 Balham High Road
Balham, Wandsworth, SW12 9AA
Review Statistics for Kinleigh Folkard & Hayward
Review Summary
- Total Reviews:
- 52
- Total Ratings:
- 53
- First Review :
- 09/08/2006
- Latest Review:
- 27/01/2012
Overall Review Performance
- Recommend :
- 11
- Disapprove :
- 42
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:1 | Recommend:3 | Recommend:3 | Recommend:0 |
| Disapprove:3 | Disapprove:20 | Disapprove:4 | Disapprove:1 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:1 | Recommend:0 | Recommend:0 | Recommend:3 |
| Disapprove:0 | Disapprove:0 | Disapprove:3 | Disapprove:11 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
Bromley - 76 High Street
West Wickham, Greater London, BR4 0NH
-
Bromley - 50 High Street
Beckenham, Greater London, BR3 1AY
-
Bromley - 4 Station Buildings
Hayes, Hayes, BR2 7EW
-
Bromley - 161 High Street
Orpington, Greater London, BR6 0LW
-
Bromley - 55 Chislehurst Road
Chislehurst, Greater London, BR7 5NP
-
Bromley - 1 High Street, Greater London, BR1 1LF
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Kingston Upon Thames - 55-59 Fife Road, Kingston upon Thames, KT1 1SF
-
London - 1 Putney Hill
Putney, Wandsworth, SW15 6BA
-
London - 48 Peckham Rye, Greater London, SE15 4JR
-
London - 206 Muswell Hill Broadway, Haringey, N10 3SE
-
London - 36 North Audley Street
Mayfair, Mayfair, W1K 6ZJ
-
London - 235-237 Baker Street
Marylebone, Marylebone, NW1 6XE
-
London - 1 Burnt Ash Lane
Lee, Lewisham, SE12 0AA
-
London - 83 Chase Side
Southgate, Enfield, N14 5BU
-
London - 251-251b Wimbledon Park Road
Southfields, Wandsworth, SW19 6NW
-
London - 41-47 Barrow Hill Road
St John's Wood, Westminster, NW8 7AH
-
London - 1 Leigham Court Road
Streatham, Lambeth, SW16 2ND
-
London - Surrey Quays Shopping Centre
Surrey Quays, Southwark, SE16 7LR
-
London - 58-60 Tooting High Street
Tooting, Wandsworth, SW17 0RN
-
London - 113 Rosendale Road
West Dulwich, West Dulwich, SE21 8EZ
-
London - 199a West End Lane
West Hampstead, Brent, NW6 2LJ
-
London - 81-83 Lower Richmond Road
West Putney, Wandsworth, SW15 1EU
-
London - 49 Wimbledon Hill Road
Wimbledon, Wimbledon, SW19 7QW
-
London - 36 North Audley Street
Mayfair, Mayfair, W1K 6ZJ
-
London - 251 Brompton Road
Knightsbridge, Greater London, SW3 2EP
-
London - 292-294 Kennington Road
Kennington, Lambeth, SE11 4LD
-
London - 44 Abbeville Road
Clapham, Lambeth, SW4 9NF
-
London - 64 Turnham Green Terrace
Chiswick, Chiswick, W4 1QN
-
London - 355 Brockley Road
Brockley, Lewisham, SE4 2AG
-
London - 25-27 Montpelier Vale
Blackheath, Greenwich, SE3 0TJ
-
London - 38 England's Lane
Belsize Park, Camden, NW3 4UE
-
London - 23 Leinster Terrace
Bayswater, Westminster, W2 3ET
-
London - 108 Northcote Road
Battersea, Wandsworth, SW11 6QP
-
London - 242 Battersea Bridge Road
Battersea, Wandsworth, SW11 3AA
-
London - 36-37 Topsfield Parade
Crouch End, Haringey, N8 8PT
-
London - 39 Dulwich Village, Lambeth, SE21 7BN
-
London - 298 Upper Street, Islington, N1 2TU
-
London - 58 Highgate High Street, Haringey, N6 5HX
-
London - 10 Market Place
Hampstead Garden Suburb, Hampstead Garden Suburb, NW11 6JG
-
London - 180 King Street
Hammersmith, Hammersmith, W6 0RA
-
London - 29 Effie Road
Fulham, Hammersmith and Fulham, SW6 1EN
-
London - 7a Dartmouth Road
Forest Hill, Lewisham, SE23 3HN
-
London - 517-519 Garratt Lane
Earlsfield, Wandsworth, SW18 4SW
-
London - 7 Central Buildings, Ealing, W5 2NT
-
London - 124 Balham High Road
Balham, Wandsworth, SW12 9AA
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